2023 MTN Nigeria Job Vacancies 

Job Title: Senior Manager – Data and Analytics, Information Technology

Job Identification: 1447
Location: Nigeria
Job Category: MTN Level 3H
Job Schedule: Full time
Reports To: General Manager IT Operations
Division: Information Technology

Description

• Participate in all phases of the data engineering life cycle with responsibilities including writing project requirements, architecting solutions, performing data ingestion development, coaching and mentoring team members, and setting the data vision for the organization.
• Own and advance the enterprise information (data & integration) architecture strategy
• Develop vision with Data Architect and manage the execution of deliverables to achieve the roadmap
• Lead teams to use state-of-the-art tools and technologies to build data architecture and data pipelines to acquire high-velocity real-time and batch data of different sizes and scales
• Implement an optimized and tuned data pipeline (data ingest, data transformation, data store and data distribution) for new use cases as well as changes to existing functionalities
• Ensure inbound and outbound data interfaces are appropriately developed and monitored, including that exchanged data is accurate and available when needed
• Manage scope, requirements, and risk related to development work to meet delivery commitments and expectations
• Architect, implement, and maintain scalable data infrastructure solutions that integrate with varying data sources to aggregate and retrieve data using efficient and secure techniques that can be leveraged in BI reporting, analysis, machine learning models and ad-hoc data requests
• Lead data governance efforts by partnering with the business and technology stakeholders to ensure that database management procedures and best practices are met while achieving business value
• Direct continuous improvement of data management practices to ensure that data resources are integrated, understandable, accessible, and secure
• Stay up to date with technology, trends, and tools in Big Data
• Oversee the design, development, and implementation of efficient and effective data solutions to complex business requirements
• Develop risk and business management processes within the Enterprise Value Analytics ecosystem
• Define, execute and monitor data management operational procedures
• Oversee the expansion of Enterprise Value Analytics  ecosystem to include future business requirements
• Provide information in support of system audits and ensure timely closure of all audit findings and system vulnerabilities
• Improve process & monitor compliance to SLAs and KPIs in the following areas:
  • IS support processes
  • Systems integration
  • Project management
  • Business Analysis
  • Application construction
  • Application architecture.

Requirements
Education:

• Bachelor’s Degree from an accredited College or University with a focus in Computer Science, Information Systems, Business Administration, Engineering, Mathematics or related field required
• An IT related Professional qualification will be an added advantage.

Experience:
9 – 17 years’ experience which includes:

• 10 years’ relevant IT experience with Managerial experience of 5 years or more; and at least 3 years in the Telecommunications Industry
• broad, hands-on experience building and managing data ecosystems.
• 5+ years of experience with multiple Data Technologies, including but not limited to, Data Warehouse, Big Data, Data Integration, and ETL.
• Ability to guide, direct, and mentor team members new to Cloud technology on transition to Cloud environment and foster best practices
• 3 years hands-on technical project leadership with Strong project management skills, including work prioritization, planning, and task delegation
• Experience in Scripting and BI tools/Platforms such as Python/Perl, Hive, PowerBI, SQL, Hadoop
• Experience directly managing people, including hiring, developing, motivating, and directing deeply technical teams.
• Ability to effectively communicate (both written and verbally) technical information at all levels of the organization
• Experience in engaging and managing Executives
• Knowledge of ITIL principles
• Hands-on experience in on Cloud environments, an added advantage
• Experience working across diverse cultures and geographies advantageous.

Application Closing Date
12th January, 2023 (11:59PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Coordinator – NES Regional East Network

Job Identification: 1114
Locations: Nigeria
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager NES Regional (East)
Division: Networks

Description

• Provide governance for all managed service vendors/Towerco in the region across different technologies supported.
• Manage activities of CSEs and ensure smooth operations in the region
• Act as high-level support for resolution and closure of critical service performance issues.
• Problem management to eliminate repetitive failures and guarantee QoS
• Drive contractual obligations to KPIs (MTTR, Planned Preventive Maintenance, Service Acceptance, Spares Utilization Management)
• Carry out periodic audit of MSAN nodes/RDLU to ensure they are optimal.
• Govern ATP process and ensure all changes on enterprise network are captured on the database.
• Provide business intelligence using data analytics from field, vendor, and Performance reports.
• Review and verify all reports submitted by Vendors/Towerco on a weekly basis.
• Supervise all planned network expansions, service migrations, modernization, and optimization activities in the region.
• Review and verify all proforma invoices submitted by vendors/Towerco
• Co-ordinate regional change request management and provide relevant information to all stakeholders.

Requirements
Education:

• First Degree in Engineering or Science related discipline
• Numerical/data analysis skills.

Experience:
3 – 7 years of experience which includes:

• Minimum of 3 years’ working experience in data processing, data analysis, and data presentation space/field
• Proficiency in the use of Microsoft Excel, Power BI, SQL or related database management application and MS Power Point
• Good customer and service management experience including stakeholders engagement, vendor management, problem management, data analytics using visualizations.
• Good knowledge of IP and data networks, and performance KPIs.

Application Closing Date
12th January, 2023 (11:59PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Manager – Analytics and Insight, Enterprise Business

Job Identification: 1831
Location: Nigeria
Job Category: MTN Level 3H
Job Schedule: Full time
Reports To: Chief Enterprise Business Officer (CEBO)
Division: Enterprise Business

Description

• Distil and provide deep understanding of customer needs and aspirations that will enable Enterprise Business (EB) engage more closely with its customers.
• Provide strategic direction on EB  planning and pricing analysis
• Ensure relevant business rules are applied in the budget process and forecasting scenarios for Enterprise Business performance
• Manage the performance measurement and monitoring of EB propositions/promotion/activity to ensure that it adheres to EB business plan and provide feedback to senior management as requested.
• Develop competitive pricing strategies for MTN Business product plans, solutions and value propositions
• Determine and manage the development of new insight generation capabilities to enhance deployment of solutions and services in all Enterprise Segments (across both Corporate and SME segments)
• Develop industry and enterprise level understanding of EB’s customer base through the building and maintenance of detailed, accurate and up-to-date customer knowledge/reporting of:
  • EB’s subscriber profile (usage, behavior, ARPU, etc.) by geography, product portfolio, segment etc.
  • Product Portfolio evaluation and performance reporting.
  • Competitor Analysis and Monitoring.
  • Geographical/Regional Statistics.
  • Provide ongoing and ad hoc reports on essential “health indicators” of EB.
• Develop and execute Market insight and lead generation strategies through research, relevant partnerships and channels
• Manage business case development and analysis
• Review feasibility assumptions used versus actual behavior in market after launch of product, promotion or activity.
• Provide strategic direction and oversight on business performance reporting metrics (subscriber, revenue, margins, churn) of all EB solutions and services across all key segments
• Provide analysis and insight to Management in areas of client acquisition, analytics, churn management, revenue enhancement, margins, pricing and customer data knowledge management
• Define and manage Enterprise Segment customer lifecycle management framework in conjunction with the Segment Managers
• Lead the development of data points for comprehensive reportage of EB activities, from lead generation, sales analytics, client relationship management and collections
• Ensure integrity of EB financial modeling for key projects and propositions.
• Manage process for Enterprise segment Competitor knowledge, monitoring and analysis
• Ensure quality assurance for all business plans, pricing analysis and data generated for reporting
• Review and assess competitive price reactions scenarios
• Ensure Just-In-Time and accurate commission pay-out to direct sales team and channel/Technology partners
• Manage ad hoc projects as directed by CEBO
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

• First Degree in Accounting, Finance, Economics, or related discipline
• A Master’s Degree, preferably an MBA will be an advantage
• Fluent in English.

Experience:
9 – 17 years’ experience which includes:

• Manager track record of 5 years or more; with at least 3 years in relevant sector/industry
• 3 years in reporting business performance and financial analysis
• 3 years’ experience in business analytics and market insight
• Work experience across diverse cultures and geographies is advantageous
• Experience in business development.

Application Closing Date
12th January, 2023 (11:59PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst – Audit Risk and Compliance, Information Technology

Job Identification: 1820
Location: Nigeria
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager – Quality Assurance and Compliance
Division: Information Technology

Description

• Support Quality Management System (QMS) implementation activities within the IT division.
• Coordinate, manage and be accountable for the implementation, monitoring and review of IT Governance Framework and Quality plans in line with IT strategic focus, objectives, and priorities.
• Liaise with IT process owners to ensure that governance processes are implemented and adhered to within the IT division.
• Lead the management of IT Audit, Risk and Compliance framework and activities.
• Review and action the recommendations of the internal audit function as they relate to IT policies, standards, and guidelines.
• Support the implementation of internal and external audit recommendations that affect IT division and ensure closure of all open audit and risk findings.
• Collaborate with Risk and Compliance, Enterprise Risk Management, Internal Audit & Fraud and other business stakeholders to deliver tasks within deadlines.
• Act as a single point of contact for all internal and external audit, risk and compliance programs and projects Provide Daily, weekly, months status updates
• Prepare Status Plans and dashboards for key initiatives, plans and audit tracking as per management requirements.
• Negotiate and act as an intermediary with Internal Audit and internal teams to close current and future audit items
• Perform root cause analysis of audit, risk and compliance related problems and device corrective and preventive actions.
• Coordinate and review IT policy, process and procedure; identifying process dysfunctions and recommend necessary updates with the aim of enhancing effectiveness and overall operational efficiency.

Requirements
Education:

• First Degree or HND in Electrical/Electronics, Computer Engineering or IT related discipline
• Professional Certification in any of the Following or combination (will be an added advantage): ITIL, PMP,  TOGAF, COBIT, CISA, Six SIGMA,  CGEIT, CRISC.
• Fluent in English.

Experience:
3 – 7 years of experience which includes:

• Minimum of 3 years progressive experience within any of the following industries with a large organization : Banking, FCMG, Telecoms or Technology Consulting with high level experience in the implementation of IT governance in the execution of audit, risk, compliance (ARC); process quality, project quality and other internal controls framework
• Experience in Information Systems audit or a similar role
• Experience in quality control framework for managing software development
• Experience of business and technical risk assessment, controls design and testing for various Information Services systems and processes.

Application Closing Date
12th January, 2023 (11:59PM).

Method of Application
Interested and qualified candidates should:

Job Title: Engineer – Technical Systems Support, Network

Job Identification: 1836
Location: Nigeria
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager – Technical Systems Support
Division: Networks

Description

• Design, develop and maintain software systems
• Write software solutions that meet product requirements and improve the stability and security of solutions
• Responsible for the administration of In-House and Vendor supplied applications
• Investigate and resolve defects found in software solutions
• Support teammates with technical details required to complete their tasks and review code when requested
• Carry out technical testing of patches
• Setup and execute technical test plans for application changes, new deployment and upgrades
• Timely Data Provisioning, Accuracy and Management
• Design, implement and maintain ad-hoc reports using implemented systems
• Administration of user security and access levels
• Keep all application documentation always updated
• Monitor application performance and resolve any performance issues
• Contribute to the development, maintenance and periodic testing of disaster recovery plans ensuring business continuity for all critical applications
• Interface with third party companies to ensure appropriate and effective communications are in place for all stakeholders including ensuring escalation routes are clear and well managed.
• Provide comprehensive support to internal customers, achieve resolution to outstanding problems or issues
• Provide regular updates on request and other escalated issues to all the stake holders and produce regular management report
• Responsible for User Requirements analysis and implementation

Requirements
Education:

• First Degree in Computer Science / Engineering or a related field.
• Fluent in English.

Experience:
3 – 7 years of experience which includes:

• 3+ years of professional software development experience
• Professional experience with Blazor/ReactJS, ASP.NET Core, .NET Framework & C#
  • C# >= 3 years
  • .NET Framework >= 3 years
  • .NET Core 3.1 >= 2 years
  • .NET 5 & 6 >= 2 years
  • MVC >= 3 years
• Comfortable with Git source control
• Oracle PL/SQL Proficiency and relational databases
• Basic XML & UNIX
• Advance knowledge of IIS.

Application Closing Date
12th January, 2023 (11:59PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Coordinator – Continuous Service Improvement, Information Technology

Job Identification: 1690
Location: Nigeria
Job Category: MTN Level 2
Job Schedule: Full time

Requirements

• Candidates should possess relevant qualifications and work experience.

Application Closing Date
12th January, 2023 (11:59PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager – Commercial Legal, Corporate Transaction & Corporate Services

Job Identification: 1787
Location: Nigeria
Job Category: MTN Level 3
Job Schedule: Full time
Reports To: Senior Manager Corporate Transactions
Division: Corporate Services

Description

• Review legal cases, petitions and internal matters requiring legal input/perspective, consult with all relevant parties, advise on case/petition/legal related matter, provide recommendation on course of action and effectively take appropriate and approved action in accordance with the rules and regulations of MTNN.
• Draft legal agreements and review all relevant documentation supporting contracts for authenticity and validity, advising on company contracts relating to supplier agreements.
• Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
• Settle legal issues between MTNN and 3rd parties, assisting in managing liquidations and disputes.
• Carry out legal (administrative) services work including liaison/correspondence with external bodies and organizations, conducting due diligence in structuring of deals relating to commercial transactions.
• Administer controls to ensure compliance with statutory and regulatory requirements and effectively integrate ethics, compliance and preventive law efforts, ensuring MTNN activities are compliant with laid down laws and governing regulations/statutes.
• Conduct proactive prevention of litigation, ensuring legal processes and services are effective and efficient in line with defined and approved design and rules.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

• First Degree in any relevant discipline
• LLB and BL
• Fluent in English.

Experience:
6 – 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization
• Litigation and commercial experience
• Experience in handling and negotiating funding
• In depth experience and understanding of the Nigerian framework.

Application Closing Date
12th January, 2023 (11:59PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online