MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the position below:
Job Title: Graduate Intern Scheme
Location: Lagos
Core Purpose of the Job
- To build a pool of highly talented individuals to drive the MTN organisation in support of MTN Employee Value proposition as an employer of choice.
- Contribute to overall business objectives through participation in structured, supervised learning experiences as well as self-directed learning activities.
Job Summary
- Perform analytical assignments.
- Assist in preparing monthly financial reports, developing and/or utilizing spreadsheets, databases, etc.
- Understand how current role translates to business profitability.
- Develop self-directed process improvement initiatives.
- Collaborate with teams (intra & inter) to finalise process improvement initiatives.
- Conduct internal scan of the environment and provide constructive feedback to Management.
- Monitor competition activities and provide advice/recommendations.
- Educate customers on MTN products and services, functionalities, features and competitive advantage.
- Where applicable, capture and monitor customer complaints and points of improvement and ensure complaints and queries are promptly attended to and escalated appropriately.
- Strive to demonstrate customer centricity in every interaction.
- Establish and maintain professional business relationship with customers to enhance MTNN’s business, image and services.
- Understand the concept of MTNN Ecosystem and strive to add value.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Conduct routine maintenance/operational checks.
- Develop and compile reports and make presentations to team members
- Learn various functions, including operations, management viewpoints and company policies and practices affecting each phase of business.
- Analyze existing systems and offer new ideas for improvement
- Source information, conduct trials and provide ideas and feedback to the concerned people on business related matters.
- Execute assignments assigned by Line Manager.
- Attempt 1st line resolution on problems and escalate to the concerned persons.
- Leverage all support platforms i.e., Coach, Mentor, sponsor etc. to improve self-performance.
Requirements
- Minimum of a Second-Class Upper Division (2:1) or HND Upper Credit
- Not more than 26 years old by June 2022
- Excellent written and verbal communication skills.
- Excellent research abilities and a willingness to grow
- Intermediate proficiency level in Microsoft Suite applications
- Must have completed National Youth Service Corps (NYSC)
- Fluent in English
Functional Competencies:
- Attention to Detail
- Computer and Internet Literacy – i.e. familiarity with Microsoft Office Suite
- Digital Marketing
- Customer Segment management
- Data Management
- Planning and Organizing
- Problem Solving
- Reporting
- Social Media Savvy.
- Content Creation and Management
- Product Marketing
- Product Development and Management
- Market Research
- Analytical skills
Behavioural Competencies:
- Must exhibit MTN Values of: Curiosity, Initiative, Innovation, , Integrity, and a Can-Do attitude.
- Must exhibit MTN Vital Behaviours: Complete Accountability, Get It Done, Active Collaboration, and Complete Candour.
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 8th March, 2022.
Important Notice
- The above statements are intended to describe the general nature and level of work to be performed by people assigned to it.
- They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
- Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
Please Note:
- PINNACLE REPORT Is A Nigeria Online Media Platform, That share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants.
- we can not assist any applicant secure a job, loan, grant or scholarship. We only share the information for interested persons to apply.
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Apply for MTN Nigeria 2022 Graduate Intern Scheme
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