Career Opportunities at International Rescue Committee (IRC)

International Rescue Committee: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

We are recruiting to fill the positions below:

Job Title: Client Responsiveness and Accountability (CRA) Manager

Requisition ID: req24812
Location: Maiduguri, Borno
Sector: Evaluation & Learning
Employment Type: Full-Time
Employment Category: Regular
Ability to Travel: 40% of time if applicable
Open to Expatriates: No

Contextual Background

• The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations.
• IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damaturu of Yobe State.
• Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

Job Overview / Summary

• The Client Responsiveness and Accountability (CRA) Manager will be responsible for ensuring that feedback of clients is collected, recorded and responded to in a timely manner through a robust and contextually appropriate system of feedback mechanisms.
• S/he will ensure that client responsiveness in all phases of projects comply with IRC global initiatives and commitments while ensuring strong coordination with colleagues across the states of implementation.
• The CRA manager will be responsible for providing hands-on support in conducting assessments for designing and selection of feedback channels, prepare and implement proactive and reactive feedback channels plans and ensure that client feedback (overall/as a trend) is taken into account during program design phase, mid-term and end-line evaluation.
• S/he will be responsible to ensure that IRC clients are regularly consulted and informed about available feedback channels.

Major Responsibilities
Client Responsiveness (CR):

• The CRA manager is responsible for supporting the MEAL coordinator with all aspects of designing, planning and implementing the CR strategy and mechanism throughout the country program – Including client responsiveness guidelines, global commitments on accountability to affected population (AAP) and participation revolution, strategic action plan (SAP) of Nigeria and agreed standards
• The CRA manager will design and develop core processes and standard operating procedures (SOPs) for the feedback, reporting and complaints mechanism, including designing and selection of feedback channels and Do No harm in project areas
• Train all country full time staff and causal workers in accountability principles and practices
• Lead on coordination and liaison with program and support unit staff to ensure successful implementation and compliance with the client responsiveness and accountability strategy and mechanism
• Ensure robust clients feedback mechanisms are in place to encourage the communities to share their feedbacks and concerns
• Develop context specific feedback channels plans (proactive and reactive) for projects as well as provide technical support and guidance on implementation of the different client’s feedback channels plans in all projects
• Regularly review and update clients feedback channels plans with changing context and situation
• Communicate the trends in feedback to the MEAL coordinator, DDP and technical coordinators to ensure that the feedback is reported and taken into consideration during the program design phase
• Present statistics on feedback received and feedback content in clear formats to highlight feedback trends to the program team, as well as synthesize qualitative feedback in ways which provide the detail that the program team will need to design an appropriate response.

Data Usage for Action:

• Ensure clients feedback data and its analysis is available for senior management, while considering the confidentiality and clients protection
• Ensure that programs adopt and comply with CR standards and tools at design, startup, implementation, and closeout of projects
• Ensure regular flow of client responsiveness data from field to country MEAL, analyze and interpret the data to help program management in taking informed decisions
• Help the programs in assessing performance at against CR commitments
• Produce and submit high quality reports on client responsiveness within the agreed timelines clearly demonstrating trends and key lessons learnt
• Lead documentation and sharing knowledge and emerging practices on CR internally and externally with the wider stakeholder audience
• Participate in program coordination meeting and progress against activities and budget.

Management and Coordination:

• Provide oversight for CR activities, team building and creation of external partnerships
• Responsible for developing workplans as envisaged in the project proposal
• Manage CRA officers across implementing states as well as the hotline assistants in Maiduguri
• Coach, train, supervise and mentor CR team members including clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback.

Key Working Relationships:

• Position Reports to:  MEAL Coordinator
• Indirect / Technical Reporting: Client Responsiveness Specialist, International Programs
• Position directly Supervises: CRA officers / Hotline Assistants.

Qualifications

• Bachelor’s Degree in Statistics, Social Sciences, Development Studies, Project Management or any other relevant discipline. A master’s degree in any field is an added advantage
• 4-5 years of consistent, proven, and successful experience in monitoring, evaluation, accountability, and learning – specific experience in feedback management will be an added advantage
• Demonstrated understanding or project management in a similar role/with similar responsibilities in a multi sectoral and multi donor environment
• Strong team management experience with sound capacities to work in a diversified team
• Willingness to work under pressure and stressful situations without minimal supervision and without compromising deadlines or quality
• Values diversity, sees it as a source of competitive strength
• Good communication, presentation, and interpersonal skills
• Excellent computer skills and competency in word, Excel, PowerPoint, Kobo toolbox, commcare
• Willingness to travel to field sites under demanding conditions.

Computer / Other Tech Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.  Add position-specific (e.g. accounting software, statistical software, etc.).

Standards of Professional Conduct:

• The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

• IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment:

• IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Budget & Reporting Manager

Requisition ID: req24730
Location: Maiduguri, Borno
Sector: Finance
Employment Type: Full-Time
Employment Category: Fixed Term
Ability to Travel: % of time if applicable
Position Reports to:  Budget and Reporting Coordinator

Contextual Background

• The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations.
• IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damatru of Yobe State.
• Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods

Job Overview / Summary

• This position will be based in Abuja / Field and assists the Budget and Reporting Coordinator. This requires a motivated, flexible, problem-solving team player with excellent analytical, communication skills and the ability to prioritize activities and work to tight deadlines.
• As part of the finance team of the country office under the supervision of the Budget ad Reporting Coordinator, the Budget & Reporting Manager will be responsible of managing the day-to-day budget and grants budgeting and reporting tasks assigned to the role.

Major Responsibilities
Nigeria Country Office Fiscal Year Operating Budget:

• Assist the Budgeting & Reporting Coordinator in the preparation of the Nigeria Fiscal Year Country Operating Budget.

New proposal budget Development:
Under the supervision of G&R Coordinator:

• Prepare budgets for the new proposals and revises existing budgets, ensure all costs are covered (not under/over budgeted), in addition to ensure the correct use of the IRC and specific donor budget standard templates and linking it to the donor template.
• Prepare the new budget Category code (D2 codes) and look up codes for new grants, perform upload in Integra.

Grant Management & Reporting:

• Review spending plans for grants assigned to the position holder in conjunction with designated budget holders and SPC calculation projection.
• Review budget spending against spending plans / actual spending and advise relevant staff on spending status. Request feedback on all over/under spending from budget holders.
• Participates in monthly BVA panel and share spending analysis with grants spending feedback and follow-up on action points identified during the grant’s meetings.
• Attend and provide input and support to Grants Opening, Project Implementation meetings -PIM and Grant Closing Meetings.
• Provide support and feedback to Operations and Program Managers on all questions regarding the BvA reports and process as BVA Finance Admin.
• In compliance with the donor regulations and the IRC requirements, propose adjustment entries required for the BvA reports and grant financial reports
• Prepare grants external donor financial reports for review and sign off in country by the Deputy Director Finance and SMT for further submission. Ensures reports are in compliance with the donor reporting template, to be submitted on time as per internal and external contractual requirements.
• In consultation with the Grants Unit, provide review on actual charges transactions and advice on key donor compliance requirements.
• Provide analysis review of grants spending plans vs actual spending.
• Perform the Finance verification of Purchase Requests to ensure: Items are allowable, allocable, and reasonable; Budget remaining balances are adequate; Accuracy of information included of: Items charging codes are correct and Mathematical calculation of total amounts.

Staff Training (Finance & Non-Finance):

• Assist the B&R Coordinator in conducting regular staff training and induction sessions for Program, Operations, Finance, Nigeria Field Offices staff on Budgeting and reporting topics, such as: Budget management, review grant actuals and reports… etc
• Reconciliation with the financial report tool and accounting system.

Key Working Relationships
Key Internal Contacts:

• Country Program:  Grants Unit, Program Coordinators, Finance, and budget holders
• Region/Global: Regional Finance Director

Qualifications

• Minimum of Bachelor’s Degree in Accounting, Finance, or any related field.

Work Experience:

• Minimum of 5 years of progressive work experience in a non-profit setting in budgeting and financial reporting
• Working experience on major donors funding ECHO, BHA, USAID, OFDA, FCDO, UK Aid, EU Trust Fund, SIDA, CAD, etc

Demonstrated Technical Skills:

• Strong analytical skills to be able to make logical and strategic budget decisions
• Skills and abilities in working remotely supporting staff.
• Excellent oral and written communication skills, including the ability to present to groups of all sizes.
• Self-starter with ability to work independently and part of a team.
• Demonstrated ability to work effectively under pressure whilst prioritizing multiple task
• Willing to travel within Nigeria.
• Hard-working and detailed oriented.

Languages:

• Fluency in English

Computer/Other Tech Requirements:

• Proficiency in MS Office software suite – including Word, Excel, PowerPoint and Outlook.
• Experience working with databases and/or other tracking systems.

Standards of Professional Conduct:

• The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

• IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment:

• IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Procurement Intern

Reference ID: req24662
Location: Maiduguri, Borno
Employment Type: Full-Time
Sector: Supply Chain
Employment Category: Intern
Open to Expatriates: No

Job Description

• The Procurement Assistant (Intern) is a Key position within Supply Chain and carries responsible for the IRC Integrity system. Supply Chain must be able to rapidly procure Program supplies, services, and equipment, whilst ensuring best practices and maintaining audit-compliant records.
• The Procurement Assistant must ensure that all purchases of goods and services are done transparently, at the best available price, and in compliance with IRC and donor procurement policy and procedures.

Key Responsibilities

• Required Support and Preparation of Lunching Microsoft ERP referred to as (Integra for IRC)
• The Procurement Assistant 9Intern) is responsible for working closely with Procurement Officers, Senior Procurement Manager, internal and external stakeholders to ensure effective support is provided on all required aspect of making sure the system is operational and preparation to support program implementation.

This includes:

• Uploading of scanned documents
• Collecting, organizing, and analyzing data on the Item forecast list
• Raise Purchase Requisition as required as per the Item forecast need
• Archiving of Procurement files online
• Follow up internally between Supply Chain and Finance on status of vendors payments
• Processing approved Purchase request through the procurement software (Integra) and ensuring data accuracy.

Procurement:
Responsible for implementing procurement strategies and ensures all program procurement needs are met on time in accordance with Global Supply Chain and donors’ standards. This includes:

• Support in development of procurement specifications of new items
• Request for quotations / proposals when required.
• Support and participate in open tender meetings & evaluations.
• Demonstrate value for money in procurement.
• Conduct market survey in every two months

Supplier Management:
Responsible for managing supplier’s performance to ensure that there is precise record keeping as provided by GSC. This includes:

• Maintain suppliers file and documentation
• Documents supplier performance
• Maintain supplier performance scorecards
• Source for new vendors on different categories of goods and services

Compliance and Ethics:
Assist in implementing donor rules & regulations for all procurements (including any specific departmental procurement task assigned), Identifying and analyzing compliance risk in procurement processes through:

• Implementing due diligence for suppliers, this includes conducting reference checks, supplier visits etc.
• Provide consistent and constructive support to other departments to ensure compliance with policies and procedures
• identifying and reporting procurement red flags,

Reporting:
The Procurement Assistant (Intern) is responsible for preparing and submitting accurate: –

• Weekly Purchase Requisition tracker done manually after following up with pending deliveries for goods and services every Friday of the we
• Updated list of items not on the MPA on monthly basis

Key Working Relationships:
Internal:

• Regular relationships with program staff, Operations and country Supply Chain staff at all levels

External:

• Vendors and Services providers.

Qualifications
Education: 

• Diploma in Business Administration/Financial Accounting or Logistics related field preferred

Demonstrated Skills and Competencies:

• Good collaborator and influencer with effective interpersonal and analytical skills who can work seamlessly across cultures, organizational units and suppliers.
• Excellent skills in conducting market analysis and sourcing strategies.
• Able to work effectively in a highly matrixed structure
• Good mathematical skills.
• Competent in spoken and written English
• Competent use of Computer, especially spreadsheets

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Field Coordinator

Reference ID: req24633
Location: Mubi, Adamawa
Employment Type: Full-Time
Sector: Operations
Employment Category: Regular
Open to Expatriates: No

Job Overview / Summary

• The Adamawa Field Coordinator (FC) leads IRC’s response in Adamawa State and its respective field sites, including some program areas in Southern Borno State. As the most senior representative in this area of operations, the FC is responsible for the implementation of all program and operations activities in the project locations.
• The FC should have a good top-level knowledge and understanding of all activities in their location, in particular the constraints faced by their team, and be actively working with their teams to manage and trouble shoot problems as they arise.
• Oversight responsibilities include both operations and programs. Operational oversight includes security, human resources and administration, supply chain, IT and finance.  Program oversight includes current programs in health, nutrition, environmental health (EH), ERD, protection (child protection, WPE, PRoL) and education.
• The Adamawa Field Coordinator will be based in Mubi with frequent travel to communities served, IRC’s office in Yola, and to IRC’s operational hub in Maiduguri, Borno State, and to Abuja as deemed necessary.
• The successful candidate will be confident, articulate, organized and able to represent IRC to partners including beneficiaries, community leaders, CSOs and donors as well as handle sensitive, complex issues in a diplomatic way that puts the needs of beneficiaries first.

Major Responsibilities

• Ensure all IRC staff, programs, and operations in Adamawa and Southern Borno are covered by effective security management;
• Coordinate implementation of programming, in collaboration with Technical Coordinators/Managers;
• Ensure efficient operations (supply chain, HR, IT, finance) to support programming;
• External coordination to ensure IRC’s position is understood, protected and advanced;
• Team management of diverse programs and operations staff;
• Collaborate with members of IRC Nigeria’s Senior Management Team and the Country Leadership Group to ensure information sharing, reporting, and implementation of country program policies and strategic action plan.
• Follow up and update the County Program on evolving context and beneficiary humanitarian, early recovery and development needs.

Key Working Relationships

• The Adamawa Field Coordinator reports to the Deputy Director of Field Management and is a member of the Country Leadership Group.
• The Field Coordinator maintains a close and communicative working relationship with the Deputy Director of Programs for proposal development, grants and partnerships management, and monitoring and evaluation, and with the Deputy Director of Operations for Supply Chain, HR and IT and with Safety and Security Coordinator for staff safety and security issues.
• Also the FC will maintain close working relationship with the Emergency Preparedness and Response Coordinator.
• The FC must also maintain close working relationships with the Senior Program Coordinators, the Grants Team and the various technical and operational support leads.  Local heads operations (Finance, HR-Admin, IT, Security, and Supply Chain) in Adamawa State will report to the Adamawa Field Coordinator in MiP with their respective technical support leads.
• The FC will also have an informal oversight on programs leads for Health, Nutrition, EH, ERD, PRoL, WPE, Child Protection, Education and M&E and on dotted line reporting relationship.
• Position Reports to: Deputy Director of Field Management
• Position directly Supervises: Local leads for Finance, HR-Admin, IT, Security, and Supply Chain

Key Internal Contacts:

• Country Program: Deputy Director of Field Management and the Country Director
• Region/Global: With leads of HR, Supply Chain, Finance, IT,  Safety and Security and  GEDI as needed

Key External Contacts:

• IRC clients, UN agencies, INGOs, LNGOs, LGA and State government authorities, traditional, religious and community leaders, and donors, as required

Qualifications

• Master’s Degree preferred (management-related or general operations preferred);
• Minimum of five years’ experience managing operations and/or projects in INGOs in developing countries, preferably in Africa;
• Demonstrated management and leadership skills, including team management and staff development;
• Experience in field office management, including programs, supply chain, HR, administration and security management, preferably in conflict-impacted settings;
• Excellent management, organizational, interpersonal, and cross-cultural communication skills;
• Strong problem-solving, analytical and decision-making skills, preferably including negotiations and conflict resolution skills;
• Strong socio-political analysis skills, with demonstrated ability to assess the impact of dynamic contexts on an INGO, and vice versa;
• Strong computer skills in Microsoft Office, Excel, Word, and Outlook, Power Point;
• Flexibility, ability to work independently and meet deadlines;
• Fluency in English and knowledge of local languages is an asset
• Ability to Travel at least for 25 % of time to field sites in Adamawa State, Southern Borno and other locations as needed.

Standards of Professional Conduct

• The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.
• In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

• IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
•  Female applicants are thus highly encouraged to apply. Also, to fulfill our ambition for internal mobility, Internal candidates are highly encouraged to take keen interest and apply.

Working Environment

• IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Specific Security Situation / Housing

• The Adamawa Field Coordinator will be expected to respect the various security protocols in place in country.
• Adamawa State is currently in a security context that requires clear contingency planning, with the possibility of hibernation or relocation.  A government curfew exists and staff are required to be in their respective guesthouses by curfew; this is subject to change depending on changes in context. Like any other staff in Mubi, the duty station, the field coordinator is expected to stay in his/her own house.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Health System Strengthen (HSS) Technical Advisor, State Ministry of Health

Requisition ID: req24451
Location: Maiduguri, Borno
Sector: Health
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No

Job Overview / Summary
HeRON Project Overview:

• FCDO/USAID Health Resilience of Northeast Nigeria (HeRON) Service delivery project in Borno and Yobe states supports delivery of quality integrated primary healthcare, reproductive, maternal, newborn and child health services, to improve evidence-based decision making, accountability at all levels of service delivery.
• IRC leads a consortium of humanitarian and development implementing partners (Action Contre la Faim – ACF, Society for Family Health Nigeria).
• The Project team is working alongside states and local government authorities, strengthening their capacity to effectively deliver quality integrated primary healthcare, reproductive, maternal, and newborn and child health and nutrition services.

Scope of Work

• IRC is seeking a dynamic and experienced public health and governance professional to provide technical support to State’s MoH and LGAs to strengthen the health system.
• Reporting to the HeRON Consortium Team Leader, the HSS Technical Advisor will be responsible for directly working with State MoH officials, to ensure that the program is aligned with government health strategies, plans and priorities/ AOPs; supporting the roll-out of government health policies, with particular focus on program quality and sustainability across health system strengthening components.
• Working alongside MoH officials at State and LGA levels, the HSS Technical Advisor will provide appropriate capacity strengthening to ensure that health systems are rebuilt and equipped to deliver quality and sustainable health services at health facility and community level, with an improved management and performance of the health system.
• In consultation with the Consortium Deputy Team Leader, the HSS Technical Advisor will regularly coordinate with state’s MoH and LGA officials, development actors and stakeholders.

Major Responsibilities
Program Management, Technical Quality, Strategy and Advocacy:

• Under the leadership of the HeRON Consortium Team Leader, provide technical support for the overall strategy implementation to strengthen the capacity of the State Ministry of Health (SMoH) and the state primary health care development agency (SPHCDA).
• Advocate and collaborate with MoH, SPHCDA, LGAs to incorporate best practices and international standards in service delivery
• Oversee and facilitate periodic self-assessment processes at the SMOH, SPHCDA and LGAs, as well as the development of organizational development and/or capacity building plans aiming at mainstreaming health governance principles and processes, aiming at increasing participation, responsiveness, and accountability of reproductive, maternal, neonatal and child health services.
• Support the SPHCDA Executive Director and LGAs in executing the activities laid out in the organizational development (OD) and capacity building plans
• Coordinate with the HeRON consortium deputy team leader and management team to identify, through cyclical assessments, technical support needs/ priorities, and regularly monitor the performance of OD plans, as well as through scheduled quarterly review meetings.
• Support the SMOH, SPHCDA and LGAs’ analytical and decision-making processes in further defining and planning the roll-out of integrated service packages for community health services, the improvement/ roll-out of Health Management Information System (HMIS) and Logistics Management Information System (LMIS)
• Coordinate between the SMOH, SPHCDA, LGAs and the HeRON consortium leadership and its implementing partners to provide technical support for the implementation of transition and sustainability plans, in ensuring the attainment of the identified sustainability parameters.
• Provide expert contribution to the development or adaptation of national health policies, guidelines, and standards, promoting quality service provision in Northeast Nigeria that is accessible, responsive, and accountable to citizens, and allows their voices to be heard.

Research, Learning and Analysis:

• Review existing SMOH/ partner supervisory tools and provide technical support in development of TORs, guidelines, trainings, manuals, and tools for new community health system strengthening initiatives
• Generate lessons learned and best practices that will inform future investment in health programming.

Coordination & Representation:

• Participate and provide technical support at SMOH planning, budgeting, and review meetings
• Participate at program coordination meetings with consortium and implementing partners
• Participate at various stakeholders and partners coordination meetings at State level

Key Working Relationships

• Position Reports to: Team Leader – HeRON Consortium
• Indirect/Technical Reporting: Deputy Team Leader
• Position directly Supervises: N/A

Key Internal Contacts:

• Country Program: Health Governance Manager, HeRON Senior Program Managers, M&E Manager, Pharmacy Manager
• Region/Global: Senior Technical Advisor, Governance (HQ), Health Technical Advisor (HQ)

Key External Contacts:

• State MoH Officials, State PHCDA Director, MoH – HeRON Focal Persons, HeRON Implementing partners

Qualifications
Education:

• Master’s Degree in Public Health (MPH) or equivalent, or Bachelor’s Degree in relevant field with Public Health experience equivalent to MPH.

Work Experience:

• Previous experience working closely with Ministry of Health officials and in policy development/Health Systems Strengthening
• Previous experience working in a technical advisory capacity, and as part of a consortium of implementing partners, INGOs.
• Familiarity/ knowledge of applicable contexts (Yobe/ Borno)

Demonstrated Technical Skills:

• Demonstrable technical expertise and working knowledge in advocacy, HSS and health governance
• Excellent monitoring and evaluation skills
• Excellent coordination and networking skills

Demonstrated Managerial/Leadership Competencies:

• Knowledge, skills, and experience in consensus building and partnerships.
• Demonstrated leadership, communication, and facilitation skills.
• Excellent interpersonal and problem-solving skills.
• Ability to handle a large and dynamic workload, work under pressure and meet deadlines

Languages:

• Fluency in English (spoken and written)

Computer/Other Tech Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.
• Ability to Travel: 10-20% of time

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Consortium Team Leader – MMC / Jere BHA Project

Requisition ID: req24246
Location: Maiduguri, Borno
Employment Type: Full Time
Sector: Program Administration
Employment Category: Fixed Term
Open to Expatriates: Yes
Position Reports to: Deputy Director of Programs

Project Overview

• The Consortium Team Leader will oversee the “Integrated Emergency, Recovery and Resilience Response for Crisis- Affected Persons in MMC and Jere” project, funded by USAID’s Bureau for Humanitarian Assistance (BHA), and implemented from March 2022 through February 2024 by a consortium led by the International Rescue Committee (IRC) in partnership with Danish Refugee Council (DRC) and Norwegian Refugee Council (NRC).
• Through this project, the consortium aims to leverage the expertise of each partner to deliver an integrated emergency, recovery and resilience area-based response in Maiduguri Metropolitan Council (MMC) and Jere local government areas (LGAs) in Borno State, Nigeria by providing integrated services to conflict affected persons across the following sectors: Health, Water, e (MPCA), Economic Recovery and Market Systems (ERMS), Protection and Shelter and SettSanitation and Hygiene (WASH), Nutrition, Food Assistance, Multi-purpose Cash Assistanc
• The consortium aims to meet the most immediate and lifesaving needs of internally displaced persons (IDPs), host communities and returnees in MMC and Jere, as well as addressing ongoing, protracted needs, and supporting early recovery through capacity-building, the strengthening of existing health systems and community-based structures, and increasing the ownership of lifesaving, life-sustaining, and life-building services by local authorities, service providers, and local communities to ensure sustainability.

Job Overview / Summary

• The Consortium Team Leader will provide overall leadership, management, and the strategic vision to the implementation for the “Integrated Emergency, Recovery and Resilience Response for Crisis-affected Persons in MMC and Jere LGAs, Borno State, Nigeria” project and ensure effective collaboration with all consortium members implementing the project over the 24 month project period, during all phases of the project, providing the necessary guidance and monitoring to guarantee that the implementation of the program is carried out in accordance with the agreed action plan and IRC and donor regulations.
• S/he will provide high quality coordination, analysis, and strategic directions to the implementation of the project to the Consortium Management Team, Steering Committee, Government Stakeholders, and other partners in ensuring the delivery of the project objectives, on time delivery and targets within budget and high-level accountability to beneficiaries.
• The Consortium Team Leader will work closely with and under the supervision of the IRC Deputy Director of Programs (DDP), as well as in close coordination and collaboration with the Consortium Management Committee composed of heads of programs from IRC, NRC and DRC, IRC Country Director, IRC Deputy Director Field Management (DDFM), IRC Senior Program Coordinators, IRC MEAL Coordinator and IRC Senior Grants Coordinator.
• S/he will supervise key consortium program team members (as detailed further below) to ensure accountability for the project and donor rules and regulations. S/he will effectively manage project processes and systems according to IRC and donor standards in coordination with relevant teams and organizations.

Major Responsibilities
Technical Quality Assurance and Strategic Oversight:

• Provide overall technical leadership, financial oversight, strategic vision of implementation and operational management of the program
• Provide high quality leadership, coordination and strategic vision to the consortium, with hands on management ensuring program activities achieve the greatest coverage and impact possible, coordinated inputs and technical/managerial quality and programming that is data driven and adapts and changes with the context
• In coordination and collaboration with IRC MEAL Coordinator work with the consortium to develop and ensure a strong MEAL system in place for the consortium that adheres to program quality standards and procedures
• Ensure that through area-based approach there is optimal delivery of a comprehensive package of essential cross sectoral services to the targeted beneficiaries
• Lead the harmonization of approach by the consortium, e.g case management referrals, registration, modality selection, referrals, etc.
• Lead the strategic coordination with government services and systems
• Mobilize and ensure transparent and constructive communication with Consortium partners and IRC management in responding to donor requests
• Support the implementation of IRC’s Partnership (PEER) system across all areas of sub-award management of consortium partners.

Program Management, Implementation Oversight and Compliance:

• Lead and ensure quality of Project Cycle Meetings throughout project period, including ensuring that opening, implementation, learning and close-out meetings are planned and conducted in a timely manner with full participation of the consortium and all relevant stakeholders/staff
• Provide leadership to the consortium for timely and high-quality implementation of programs, and promote regular reviews of program progress – both internal and external – and budget spending (i.e., through tracking spending plans, BvA meetings, etc).
• Responsible for project management, oversees the implementation, follow up and effective monitoring of IRC and partners’ Program work, expenditure, M&E and procurement plans, organizing, among others, joint and regular monitoring and review meetings, assessing progress and proactively identifying challenges and solutions in order to attain program outcomes.
• Monitors the use of the budget and ensure sound financial management and the use of funds;
• Actively contributes to the development and review of program approaches, making concrete recommendations for changes in partners’ activities, approaches, and areas of action as appropriate.
• Ensure that programs and partnerships are implemented in compliance with BHA regulations as well as IRC internal policies and procedures
• Work closely with the Grants Managers to ensure that the consortium partners understand key compliance for donors and IRC internal rules and regulations, and any red flags are addressed immediately
• Conduct frequent field visits to all project sites for monitoring, quality control and program staff mentoring and coaching
• Ensure the production of clear and quality donor reports, both narrative and financial, by the consortium

Promote Project Learning and Analysis:

• Create an environment of continued learning, encouraging innovation and auto-critical analysis, capitalizing on lessons learned to inform programmatic and strategic decisions and contributes to the knowledge base of the sectors covered by the program.
• Work with the M&E team to build and foster a culture of learning and reflection that uses data to design and adapt programs.
• Coordinate with other BHA consortium in MMC/Jere for key assessments and learnings
• Take lead to ensure there is harmonization of surveys or assessment by the consortium with other BHA consortium partners in MMC/Jere especially for food assistance (FA) and multipurpose cash assistance (MPCA).
• Collaborate with other BHA consortium in MMC/Jere for key learnings and best practices within the consortium and other donor consortiums

Coordination & Representation:

• Lead the consortium in developing public messaging and profile of the project
• Represent the consortium in external relationships with the donor, various relevant government line ministries, technical agencies and organizations and; key events relating to the project
• In coordination with the Consortium Management Committee and DDFM, assist in organizing donor visits by supporting staff in the smooth design and running of field visits

Staff Performance Management, Learning & Development:

• Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
• Develop and implement management capacity building approaches and plans to strengths of the consortium team
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
• Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
• As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
• Demonstrated experience in supervision both international and national staff and look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Key Working Relationships:

• Position Reports to:  Deputy Director of Programs
• Indirect/Technical Reporting: Consortium Program Management Committee, Consortium Steering Committee and Country Director.
• Position directly Supervises: Consortium Senior M&E Manager, Consortium Finance Coordinator and Consortium Grants Manager

Key Internal Contacts:

• Country Program:  SMT, Senior Program Coordinators, Senior Grants Coordinator, MEAL Coordinator, Compliance Coordinator, Program and Technical Coordinators etc.
• Key External Contacts:  Government stakeholder, Technical Line Ministries and Relevant Sectors

Job Requirements
Education:

• Master or equivalent experience in Development Studies, International Relations, Humanitarian Assistance, Political Sciences, Social Administration, or other relevant degrees etc.

Work Experience:

• Minimum of 10 years of progressive senior management experience in managing integrated, multisectoral programs in humanitarian and development program
• Demonstrated and strong experience managing a consortium of international NGOs as Team Leader or Project Director level
• Demonstrated experience in Area Based Approach to programming
• Experience in managing USAID funded program is strongly preferred
• Should possess minimum 7 years of international assignments experiences in humanitarian and development work
• National candidates are also encouraged to apply and should have minimum of 10 years of experience in senior management role
• Demonstrated experience and ability to build and maintain relationships with governments, technical line ministries, donors, other donor-funded projects and stakeholders, local organizations, private sectors and partners
• Experience working in Sub Saharan Africa especially in West Africa

Demonstrated Technical Skills:

• Provide high quality leadership and strategic vision to the consortium, with hands on management ensuring program activities achieve the greatest coverage and impact possible, coordinated inputs and technical/managerial quality and programming that is data driven and adapts and changes with the context
• Demonstrated experience in program management, project design and use of project design tools

Demonstrated Managerial / Leadership Competencies:

• Excellent oral, written, and interpersonal skills with evidence of ability to build and maintain good relationship with people in wide range and levels of organizations (consortiums, government, private sector, NGOs etc).
• Demonstrated attention to detail, ability to follow procedures and work independently and cooperatively with team members
• Ability to handle a large and dynamic workload, work under pressure and meet deadlines
• Delivers quality results for clients, partners and colleagues

Languages:

• Fluency in English (spoken and written)

Computer / Other Tech Requirements: 

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.

Ability to Travel:

• At minimal

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
• Standards of Professional Conduct The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.
• These are Integrity, Equality, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.