Employment Opportunities at Chipper Cash

Chipper is the largest mobile cross-border money transfer platform in Africa. We are a small passionate team, dedicated to expanding financial inclusion in some of the global regions most in need of accessible, interoperable, easy-to-use, and affordable financial services.

We are recruiting to fill the positions below:

Job Title: Senior Cloud Engineer, Cloud Engineering

Location: Nigeria (Remote)

Your Mission

• We’re looking for a Senior Cloud Engineer to join the Cloud Engineering team and help continue our amazing growth trajectory.
• You’ll be responsible for developing and maturing Chipper’s infrastructure and cloud footprint. You will be leading initiatives that will allow us to scale our platform as quickly and safely as possible.

What You Will Be Doing

• Design, develop, and maintain Chipper’s infrastructure in a repeatable, reliable way as we grow and scale to support more countries and features
• Communicate and work directly with internal technology partners. Provision and maintain infrastructure that supports their technical roadmaps.
• Analyze technical problems, design and document solutions, and champion their adoption
• Review designs and development done by other engineers, proactively providing guidance and suggestions to improve solutions
• Improve, promote and maintain our coding and quality standards and continue to raise the bar on our engineering practices
• Pair, mentor, and learn with and from other engineers on the team and wider engineering organization
• Collaborate and work with a distributed, diverse, and talented group of people across engineering, product, design, operations, growth, and more
• Foster a welcoming and inclusive environment that empowers people to grow and succeed
• Help out in other areas as needed, such as with issue resolution, incidents and investigations, engineering wide initiatives, and other high impact work
• Have the opportunity to work cross-functionally and in multiple domains such as airtime, bill payments, money movement, mobile applications, and more

What You Should Have

• Multiple years of experience designing and developing infrastructure for high TPM platforms. Experience in AWS is a big plus.
• Experience integrating with third party technology partners
• Great communication skills, both written and verbal, to collaborate with other engineers and product managers
• Ability to think and reason about technical systems and problems, and come up with solutions that are simple yet performant and mature
• A high degree of collaboration, autonomy, responsibility, and initiative. You will be part of a team environment that rewards and expects supportive autonomy, where you are supported and given trust and ability to operate independently without micromanagement
• A kind, compassionate, empathetic, and inclusive mindset
• We look for well-rounded engineers of all backgrounds. Exceptional candidates may have experience working in cloud operations, financial technology, leading complex projects with multiple engineers, and working in a modern infrastructure as code environment such as Terraform

About Our Tech Stack:

• Fullstack Typescript
• Fully automated CI/CD using Semaphore and Github Unit testing with Jest/Mocha.

Mobile:

• React Native – Android / iOS application
• Monitoring with BugSnag & Amplitude
• Global state management with Redux
• Chipper UI design system powered by: Styled Components & StoryBook

Backend:

• Node.js – service based architecture
• PostgreSQL application databases
• RabbitMQ for inter-server communication
• Server hosting on Heroku and Google Cloud Platform Monitoring with Datadog & Logz.io
• Snowflake for data warehousing and analysis
• Python for in-depth data analysis, transformation, and reporting

Infrastructure:

• Partly on both AWS and Heroku
• Terraform for Infrastructure as Code

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Product Lead, Chipper for Business

Location: Nigeria (Remote)

About The Role

• Currently, Chipper offers business accounts as well as Network API as a product for businesses and merchants to disburse and collect payments to and from individual users on the Chipper platform. We’re looking for an experienced Product Lead to discover and shape the brand new product area: Chipper for Business, expanding the portfolio of products for SMBs.
• You’ll be leading the team in discovering the various needs of businesses on the African continent and those in the US, UK, and other countries which transact with people in Africa.
• You’ll shape the product strategy and the roadmap for the group of products and lead the team of product managers, engineers, designers, and user researchers to discover and deliver value for businesses of various sizes.
• You’ll work proactively across the whole stack of products Chipper has for individuals and figure out the ways we can package them into business offerings.
• You will also leverage the Chipper platform and its power moving money inside Africa and beyond defining new products of high value for businesses.
• The ideal candidate will be joining an existing team of one product manager, a number of engineers, and designers already working on the new Network API product. Your goals would be defining the product strategy and the roadmap for the Chipper Business portfolio of products, developing and testing various business models, as well as hiring, mentoring, and coaching product managers joining the team.
• This role requires a leader who thrives in ambiguity, identifies and quickly captures opportunities, and possesses an unrelenting tenacity. The successful candidate will have strong organizational and influencing skills and use data to guide his/her decision-making.

What you will be doing

• Responsibilities include: developing market intelligence, strategy, and the roadmap for the Chipper For Business product area
• Expand the Chipper For Business products into new markets
• Manage external product partners as well as internal stakeholders with clear and collaborative communication
• Interface with operations, customer support, marketing, finance, and LRC to ensure that the desired economic and operational KPIs are met throughout the product life cycle while ensuring the product is compliant and doesn’t put the company at risk
• Analyze customer feedback and drive continuous product improvement

What You Should Have

• 3+ years of experience in senior product management roles with a track record of delivering new products from scratch. Experience with products for SMBs definitely is a plus. Experience with other financial products is also a plus
• The ideal candidate has previous experience working in the Fintech industry, in topics such as Cards, Payments, Investments, P2P transfers, alternative payment methods, as well as traditional banks, neobanks, or any other relevant fintech
• You are an expert on SMBs and understand that their needs, in many cases, substantially differentiate from retail customers
• Strong analytical and strategic thinking and the ability to use data and customer insights to inform decisions and inspire new thinking
• Enjoy working with engineers, designers, and the greater team of stakeholders to solve complex problems
• Keen attention to detail – making sure that our products are not only amazing for customers, but also meet all of our regulatory requirements
• Customer-centric: goes the extra mile to create great customer experiences
• A self-driven individual who is comfortable in an environment where priorities are shifting frequently
• Eager to try new experiences, strong motivation to get things done, and not afraid to make mistakes
• True team player – actively helping those around you to be successful

Benefits

• In this role, you will have the opportunity to make a massive impact on the company, on the product, and, most importantly, on the lives and livelihoods of our users.
• Enjoy working from home? Coffee-shops? Co-working spaces? Pick any of the above!  Our team is fully remote.
• The Chipper team is truly global – on a daily basis, you might be interacting with team members in San Francisco, Los Angeles, New York City, Berlin, London, Accra, Lagos, and Nairobi.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Brand Manager

Location: Nigeria

What you will be doing

• As a Brand Manager at a fast-growing early-stage company, you will have the opportunity to create a massive impact; on the company, on the product, and, most importantly, on the lives and livelihoods of our users.
• We are a small team. You will be encouraged to engage in decision making that will establish the culture of design at Chipper Cash. There will be leadership roles available to early hires as the company continues to expand.
• Enjoy working from home? Coffee-shops? Co-working spaces? Pick any of the above! Our team is fully remote.
• We have a product team culture centered on open-communication, honest feedback, and personal responsibility. You will not be micromanaged.
• The Chipper team is truly global – on a daily basis, you might be interacting with team members in San Francisco, Los Angeles, New York City, London, Brazil, Accra, Lagos, and Nairobi.

What you should have

• Lead consumer insights for the global marketing team, becoming the ‘expert’ on consumer desires and behaviors in all our core markets (both African and Western)
• Engage stakeholders (primarily marketing and strategy teams) to understand their business questions and articulate research needs, and advise on the trade-off between precision, scope, time, and cost
• Translate research needs into relevant, actionable research questions and propose project execution plans
• Conduct research (both DIY and with vendors) using both qualitative and quantitative research techniques, working within budget constraints
• Synthesize research findings and communicate/share out relevant output to the stakeholders
• Drive insights widely through the organization, including training and developing teams

How to Apply
Interested and qualified candidates should:
Click here to apply online