Employment Opportunities at Hilton Worldwide 

Job Title: Food and Beverage Supervisor

Job Number: HOT095KZ
Location: Ikeja, Lagos
Schedule: Full time
Brand: Curio Collection by Hilton
Job: Bars and Restaurants

Job Description

• A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What Will I Be Doing?

• As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience.
• A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Beverage Outlet operations.
• Communicate and delegate tasks to the team.
• Ensure compliance of brand standards.
• Manage guest queries in a timely and efficient manner.
• Represent needs of the team.
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members.
• Assist with annual and mid-year appraisals with team members under your responsibility.
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware.
• Assist other departments wherever necessary and maintain good working relationships.

What Are We Looking For?
A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service.
• Positive attitude.
• Good communication skills.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation.
• Willingness to develop team members and self.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Bartender

Job Number: HOT095LE
Location: Ikeja, Lagos
Schedule: Full time
Brand: Curio Collection by Hilton
Job: Bars and Restaurants

Job Description

• A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality.

What Will I Be Doing?

• A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Receive orders and serve customer requests completely in a timely manner
• Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc.
• Take food orders and assist the floor team with deliveries as required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer guest queries in a polite and helpful manner

What Are We Looking For?
A Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience within a cocktail bar environment.
• The ability to create classic cocktails.
• Flexibility in hours as you will be working rostered shifts, especially on weekends.
• Exceptional personal presentation and communication skills.
• Flexibility to respond quickly and positively to a range of work situations.
• Passion for delivering exceptional levels of guest service.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Tailor (Contract)

Job Number: HOT095GX
Location: Maitama, Abuja
Schedule: Contract
Brand: Hilton Hotels & Resorts
Job: Housekeeping and Laundry

Job Description

• As a Housekeeping-Tailor, you would be responsible for Uniform Repair,   linen, etc. to assure proper fit while maintaining their condition

What Will I Be Doing?
As a Housekeeping Tailor, you will be responsible for performing the following tasks to the highest standards:

• Visually assess repair needed; accurately measure and alter uniforms.
• Visually inspect and repair various linens.
• Coordinate cleaning of uniforms and other hotel items with the Laundry department to ensure proper and timely production of inventory.
• Assist in determining the size, selection and placing of orders.
• Assist team members securing proper uniform.
• Provide assistance to housekeeping and laundry department when needed.

What Are We Looking For?
A Housekeeping Tailor serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum of HND qualification.
• 3 years housekeeping experience required
• Previous industrial sewing experience required.
• Good communication and interpersonal skills.
• Able to work independently and a s a team

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Upholsterer (Contract)

Job Number: HOT095H1
Location: Maitama, Abuja
Schedule: Contract
Brand: Hilton Hotels & Resorts
Job: Housekeeping and Laundry

Job Description

• As an Upholsterer, you would be responsible to repair, maintain, and upholster furniture and curtain throughout the facility to ensure an attractive and well-maintained facility.

What Will I Be Doing?
As an Upholsterer, you will be responsible for performing the following tasks to the highest standards:

• Visually inspect, diagnose problem with couches, chairs, and other upholstered furniture, takes measurements and makes necessary repairs.
• Responds to customer complaints pertaining to the upholstery of couches, chairs, and other furniture, takes measurements and makes necessary repairs.
• Performs shop work to repair or upholster new furniture.
• Applies preventive maintenance program to furniture.
• Maintains records on orders and repairs made to furniture.
• Maintains adequate supplies and materials in order to maintain the hotel’s upholstered furniture department when needed.

What Are We Looking For?
As an Upholsterer serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum of HND qualification.
• 3 years housekeeping experience required
• Previous industrial sewing experience required.
• Previous industrial sewing experience required.
• Good communication and interpersonal skills.
• Able to work independently and a s a team

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Purchasing Officer

Job Number: HOT094HJ
Location: Maitama, Abuja
Schedule: Full-time
Brand: Hilton Hotels & Resorts
Job: Supply Management, Procurement, Purchasing, and Receiving

What Will I Be Doing?

• The Purchasing officer will procure goods, works and services in compliance with procurement policies.
• He or she collects pro-forma invoices on approved purchase requisitions, prepares offer analysis and makes recommendations.
• Once the purchase order has been completed, the purchasing officer will follow up to assure/ensure delivery.
• He or she maintains procurement data including supplier list and standards of goods, works and services, and ensures the effectiveness of procurement in timely and cost effective manner.

Responsibilities

• Assist with the preparation of a procurement plan.
• Liaise with user departments to determine their product and service needs
• Maintains Supplier Catalogues with current pricing information.
• Receives approved Purchase Requisitions (PR) for procurement of goods and service.
• Tracks all Requisitions or Request for Quotes and determine price competitiveness without sacrificing/compromising quality or delivery times
• Identifies and researches potential new suppliers.
• Responsible for collection of proforma invoices and presents to the supervisor for further processing or approval
• Inquires immediately for more specifications from requesting department if the purchase request is not clearly specified and completed
• Assist in conducting vendor sourcing and documentation of vendor documents
• Ensures that purchases are made in the best interests of the company
• Assures/Ensures delivery and pickup of PO for collection of goods
• Prepares weekly procurement status report and submits to the supervisor.

Requirements

• HND or B.Sc. in Accounting, Purchasing or related field.
• 3 years’ purchasing or supply chain experience
• Knowledge of BirchStreet software is an added advantage.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Engineering Coordinator

Job Number: HOT0956E
Location: Maitama, Abuja
Schedule: Full-time
Brand: Hilton Hotels & Resorts
Job: Engineering, Maintenance and Facilities

Job Description

• An Engineering Coordinator with Hilton Hotels and Resorts is expected to act as a support/administrative staff to the Engineering Department.
• You will be responsible for filing, answering phones, typing and general office duties.
• As an Engineering Team Member, you would also be called when needed to multi-task in other sections.

What will I be doing?
An Engineering Coordinator will be responsible for performing the following tasks to the highest standards:

• Distribute contracts, memos, reports, changes, and revisions.
• Copy correspondence or other printed matter.
• Route incoming mail, faxes, and packages.
• Record keeping of Engineering department personnel records and rosters.
• Check and remove all information from Chief Engineer’s out-baskets and keep an update.
• Use the intercom/voicemail system to announce appointments and calls.
• Handle all PRs’ fillings etc.
• Ensure that departmental S.O.P and emergency procedures are strictly followed in the department.
• Maintain a good working relationship with other departments, employees, and guests.
• Multitask in other sections when called upon.

What are we looking for?
An Engineering Coordinator serving Hilton brands is always working on behalf of our Hotel, serving our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follows:

• At least 3 year of similar experience working in a complex facility.
• Ability to read, write, listen and communicate effectively in English using correct grammar, spelling and sentence structure.
• Ability to prepare official correspondence on behalf of management for both external and internal communications verbally and in writing.
• Ability to sit for extended periods of time and continuously perform the essential job functions.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
• Ability to type 60 wpm.
• Ability to effectively transcribe information from handwritten memos and recordings.
• Hotel experience in similar role will be an added advantage

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Marketing Executive

Job ID: HOT08Y7E
Location: Ikeja, Lagos

Job Description

• A Marketing Executive will play an important role in assisting in achieving key objectives in line with the annual marketing plan, current initiatives and relevant marketing activities relating directly to the hotel.
• The marketing team performs an integral role in bringing together all function areas to ensure commercial targets are heightened.
• The executive role involves independently managing smaller individual projects and overseeing some of the day-to-day administrative duties for the hotel.

What will I be doing?

• As Marketing Executive, you will be responsible for the results of the marketing plan and activities used by the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs.
• Specifically, you will perform the following tasks to the highest standards:

Business Function:

• Execute and coordinate all agreed hotel marketing strategies and monitor on-going marketing campaign performance and reporting as directed by the Line Manager
• Support the Line Manager by developing and implementing promotional activity, merchandising and collaterals for all hotel departments
• Execution of all marketing activities for special events, merchandising campaigns, exhibitions and property inspections
• Assist with and at times lead on-site photos shoots and hotel filming whilst ensuring all relevant administration duties are completed and approved
• Monitor and support all social media activity for the cluster and support departmental initiatives
• Be a brand champion for the hotels ensuring all collateral conforms to agreed brand standards, using the right tone of voice and that content is compliant with corporate guidelines
• Support and identify opportunities with the Line Manager to grow and develop loyalty marketing activities with HHonors and other booker incentive schemes
• Execute and implement appropriate use of marketing content, creative resources, translation and photography while optimizing an effective online presence in line with regional strategy
• Respond to customer postings as appropriate tackling any complaints and issues.

Managing Execution:

• Develop, maintain and grow hotel databases to promote all hotel disciplines including targeted HHonors campaigns
• Execute the hotels’ quarterly audit report on specific initiatives and promotions
• Monitor and review all third party website content, ensure it is accurate, current and reflects each hotel
• Execute and report competitive analysis on the hotels’ food and beverage and eCommerce marketing activities
• Ensure all hotels have appropriate marketing content to include up to date media lists, marketing collateral, photo library, newsletters, brochures, desktop publishing and all matters relating to marketing
• Support and assist management of all marketing projects including resources with budget implications
• Produce tracking documents and hotel fact sheets including preparing PowerPoint presentations with excellent attention to detail as directed by head of department
• Achieve agreed performance goals and marketing objectives of role set out by the Line Manager
• Support the Line Manager in executing effective content management across all available channels, including hotel website, OTAs, social media, mobile marketing and partnership programs.

Developing Talent:
Building Relationships:

• The executive role focuses more on self-development as opposed to developing team members
• Establish and maintain effective rapport and open communication with all hotel disciplines
• Develop strong working relationships with various levels of Hilton’s personnel including cluster and regional teams and comply to Hilton’s core values
• Develop and manage working relationships with key members of the creative and media agencies
• Work effectively within the cluster marketing team as well as supporting relationships with cluster and regional levels on relative projects and promotional campaigns
• Excel at being an effective team player in all aspects of the role

What are we looking for?
A Marketing Executive serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Educated to College level or equivalent in work experience
• Experience in a similar marketing role
• Proven experience of supporting, planning and managing project work to tight deadlines
• Experience of the main functions of marketing and leading smaller projects
• Demonstrated ability to interact effectively with various levels of management
• Proven experience of working to and understanding key marketing and eCommerce plans and strategies
• Excellent written and verbal communication skills in English. High-level proficiency of native language dependant on location of role
• Proficiency in Microsoft Office applications, budget management and project and time management
• Demonstrates an understanding of commercial awareness, able to adapt to changing priorities with key judgement and decision making skills
• Ability to interact effectively, create solutions, influence others and work diplomatically with a wide range of individuals
• Professional approach, clean and well groomed at all times
• Friendly demeanour, positive and enthusiastic attitude with strong customer focus and able to work independently
• Honesty, integrity, passion for hard work
• Demonstrated self-starter, with excellent attention to detail
• Creatively minded and has a thirst to work in marketing for the hospitality industry
• Enjoys working collaboratively and is a key team player with a “can do” attitude and thrives on a challenge
• Good understanding of Hilton, its core values and management structure.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Food and Beverage Manager

Job ID: HOT08S0X
Location: Ikeja, Lagos

Job Description

• A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

• As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience.
• A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all Food and Beverage Outlet operations
• Maintain exceptional levels of customer service
• Ensure compliance of brand standards
• Recruit, manage, train and develop the Food and Beverage team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Carry out annual and mid-year appraisals with Managers under your responsibility
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation.

What are we looking for?
A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service..

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Director of Operations

Job ID: HOT08VZ5
Location: Abuja (FCT)

Job Description

• A Director of Operations is responsible for the effective operational management of the hotel, ensure Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

What Will I Be Doing?
As Director of Operations, you will be responsible for the effective operational management of the hotel, ensure Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment).
• Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals.
• Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded.
• Respond to audits that are completed by the company to ensure continual improvement is achieved.
• Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations.
• Comply and exceed hotel and company Service Standards.
• Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action.
• Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company.
• Seek and respond to guest feedback in order to achieve positive outcomes and high levels of customer satisfaction.
• Hold regular briefings and communication meetings with the HOD team
• Participate in corporate activities and meetings as requested.
• Assist in the administration of succession planning.
• Participate and maintain active community relations.
• Attend industry meetings and participates in industry organizations.

What Are We Looking For?
A Director of Operations serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:

• A Degree or Diploma in Hotel Management or equivalent.
• Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management.
• Experience in managing budgets, revenue proposals and forecasting results
• In-depth knowledge of the hotel / leisure / service sector.
• Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets.
• Accountable and resilient.
• Ability to work under pressure.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems.
• Previous experience in the same or similar role.

Method of Application
Interested and qualified candidates should:
Click here to apply online