Virgin-Landmarts: Virgin-Landmarts is a Nigerian Real estate company headquartered in Lagos. Established to solve the dearth in global housing ownership as well as add value to individuals and organizations on a timely and consistent basis. Our core business includes Real Estate, Building Construction with modern architectural design, and property management. We are a team of highly skilled professionals, trained and equipped with the necessary tools to distinguish ourselves in the real estate industry.
We are recruiting to fill the position below:
Job Title: Customer Care Executive
Location: Lagos
Employment Type: Full-time
Job Brief
- The candidate will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
- Manage large amounts of incoming phone calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by use of available software.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints.
Requirements
- Bachelor’s Degree in Mass Communication, Business Administration, Sociology, Economic , Public Administration etc.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Proven customer support experience or experience as a Client Service Representative.
- Previous experience in Customer Service role an added advantage
- Track record of over-achieving quota.
- Strong phone contact handling skills and active listening
- All Candidates must reside in Lagos.
Remuneration
Attractive Salary
Job Title: Digital and Social Media Officer
Location: Lagos
Employment Type: Full-time
Job Brief
- The candidates will assist in the planning, execution and optimization of our brand online marketing efforts.
- The promotion of products and services through digital channels.
Responsibilities
- Assist in the formulation of strategies to build a lasting digital connection with consumers.
- Plan and monitor the ongoing company presence on social media (Twitter, Facebook , Instagram etc.).
- Launch optimized online adverts through Google Adwords, Facebook etc. to increase brand awareness.
- Provide creative ideas for content marketing and update website.
- Create designers to improve user experience.
- Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.).
- Acquire insight in online marketing trends and keep strategies up-to-date
- Be actively involved in SEO efforts (keyword, image optimization etc.).
- Prepare online newsletters and promotional emails and organize their distribution through various channels.
Requirements
- Diploma in Digital Marketing / BA in Marketing or relevant field.
- Proven experience as Digital Marketing Executive or similar role.
- Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.).
- Skills and experience in creative content writing.
- Analytical mindset and critical thinking.
- Excellent communication and interpersonal skills.
- All Candidates must reside in Lagos.
- Excellent understanding of digital marketing concepts and best practices.
- Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM.
- Working knowledge of ad serving tools (e.g., DART, Atlas).
Remuneration
Attractive Salary
Job Title: Sales Consultant
Location: Lagos
Employment Type: Full-time
Job Brief
- The right candidates will be responsible for generating leads and meeting sales goals.
Responsibilities
- Generation of Sales leads.
- Meeting & exceeding sales goals.
- Negotiating all contracts with prospective clients.
- Preparing weekly and monthly reports.
- Preparing and submitting sales contracts for orders.
- Visiting prospects and potential clients to evaluate needs and promote brand products and services.
- Maintaining client records.
- Attend to client inquiry on brand, products, prices, etc.
- Meet the brand monthly set target
- Give sales presentations to a range of prospective clients.
- Coordinating sales efforts with marketing programs.
- Understanding and promoting company programs.
- Obtaining deposits and balance of payment from clients.
Job Requirements
- Bachelor’s Degree in Business, Marketing, Economics, or related field.
- Experience in sales with 3 – 4 years experience an added advantage.
- Excellent written and verbal communication skills.
- Superb interpersonal skills.
- Ability to quickly build rapport with customers.
- Competency in use of microsoft applications including word,excel, PowerPoint and outlook.
- Able to work comfortably in a fast and competitive environment.
- Previous experience in sales role an added advantage.
- Understanding of the sales process and dynamics.
- Commitment to excellent customer service.
Remuneration
Attractive Salary
How to Apply
Interested and qualified candidates should send their CV to: recruitmentvirginlandmarts@gmail.com using “CUSTOMER CARE EXECUTIVE” as the subject of the mail
Application Deadline 31st March, 2022
Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by people assigned to it.
- They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
- Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
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