Job Recruitment at Personal Trust Microfinance Bank Limited

Job Title: Internal Audit Officer

Location: Mainland, Lagos
Employment Type: Full-time

Job Description

• The Internal Audit Officer functions as an independent and objective body that reviews and evaluates compliance with external regulations and guidelines as well as internal policies.

Duties and Responsibilities

• Perform audit tests and evaluate the adequacy of process design and the effectiveness of control system
• Propose practical recommendations to address control weaknesses and/or process inefficiencies
• Prepares audit reports/memorandums to proffer recommendations to the Head of audit
• Assists in the development of the annual Internal Audit plan
• Safeguards corporate assets s by ensuring that appropriate and effective internal controls are in place
• Conducts investigations of suspected internal fraud
• Collect, co-ordinate and disseminate material for the quarterly Audit Committee meeting
• Performing the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations
• Act as an objective source of independent advice for the achievement of the corporate objective
• Conduct follow up audits to monitor management’s interventions
• Performs audit work, including plan preparation, workpapers, finding, and associated reports; verifies the accuracy of financial records as they pertain to assets, liabilities, receipts, expenditures, and related transactions.
• Keeps abreast current developments and changes in external regulations as applicable.
• Implements the anti-fraud campaign and assess compliance
• Performs any other responsibility assigned by Management.

Qualifications

• HND / B.Sc in Banking and Finance, Accountingor any other related field
• Evidence of completion/ exemption of/from NYSC.

Experience:

• 2 – 3 years Internal audit experience in a financial institution or an audit firm
• Evidence of completion/ exemption of/from NYSC.

Skills:

• Excellent verbal and written communication skills
• Analytical and problem-solving skills
• Meticulous attention to detail and accuracy in work product
• Strong strategy and implementation skills
• Proficient in the use of MS Office suit
• Ability to multi task and handle pressure
• Unquestioned personal integrity with strong ethics and values
• Ability to stand firm on difficult issues when required
• Capable of working independently and with minimum supervision
• Logical approach to identifying and evaluating issues and problem solving
• Displays awareness of the need for confidentially in sensitive matters
• Demonstrated job commitment and personal flexibility to meet changing expectations.

Job Title: Relationship Officer

Location: Mainland, Lagos
Employment Type: Full-time

Job summary

• A Relationship Officer is responsible for prospecting, marketing, business development and income generation in line with the key performance indicators.
• The Relationship Officer is the interface between the Bank and the customer and nurtures mutually beneficial relationships between both parties.

Duties and Responsibilities

• Achieve growth within the Key performance indicators; liability and risk asset generation, account opening, income generation, and e-banking product offerings.
• Evaluate the creditworthiness of customers by processing loan applications and documentation.
• Monitors active loans and enforces collection and recoveries.
• Ensures the achievement of all budget parameters.
• Develop referral networks and cross-sell products and services.
• Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
• Actively seek out new sales opportunities through cold calling, networking and referrals.
• Expedites the resolution of complaints to maximize satisfaction and boost customer service experience.
• Achieve a healthy portfolio and deposit mix.
• Executes marketing strategy and develops marketing campaigns.
• Ensures compliance with all internal policies and regulatory guidelines.
• Monitors competition by gathering current marketplace information on pricing, products, etc.
• Recommends changes in products, services, and policies by evaluating results and competitive developments.
• Identify potential loan markets and develop r+eferral networks.
• Perform any other duties as may be assigned by Management.

Qualifications

• HND / B.Sc in Social Science or any other related course.
• Evidence of completion / exemption of / from NYSC.

Experience:

• 3 – 10 years of work experience.
• Previous experience in a marketing role in a Microfinance Bank or Financial Organization is an advantage.

Skills:

• Demonstrated ability to communicate, present and influence credibly and effectively at all societal levels.
• Proven ability to drive the sales process.
• Strong business sense and industry expertise.
• Basic understanding of sales principles and customer service practices.
• Friendly, helpful, confident and engaging personality.
• Excellent communication and interpersonal skills.
• Ability to work in a goal-oriented environment.
• Ability to work in a team.
• Strong planning, organizational and time management abilities.
• Proficient in the use of MS Office suite.

Application Closing Date
9th March, 2023.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using the Job Title as the subject of the mail.