Job Vacancies at Green Africa

Green Africa is a value airline based in Lagos, Nigeria. We are a new carrier that offers safe, reliable and affordable air travel to a much broader group of customers. This positions us as a significant contributor to the economic development of Nigeria and the African continent.

We are recruiting to fill the positions below:

Job Title: Fraud & Revenue Assurance Manager

Location: Lagos, Nigeria
Experience Level: Advanced

Job Role
The Fraud and Revenue Assurance Manager will be responsible for the development, implementation, and managing of revenue assurance and fraud strategy to ensure that the revenue across different product class are protected. Other responsibilities include:

• Responsible for managing and developing the Fraud and Revenue assurance strategy, the strategic roadmap, and its implementation and monitoring.
• Responsible to manage, develop, implement and provide oversight controls and processes to ensure that Green Africa’s revenues are assured and minimize revenue leakages.
• Investigate and recommend solutions to revenue underperformance and improvement opportunities.
• Maintain strong knowledge of industry changes and regulatory frameworks impacting revenue recognition and assurance activities.
• Audit – to ensure that data is regularly audited end to end and any discrepancies between the point of sale, cash collected and final amount can be accounted for.
• Prepare detailed and high-level reports on revenue assurance and related functions as required.
• Perform detailed revenue analysis, forecasts, calculations, and present findings.
• Develop the Fraud Strategy and fraud oversight coverage of Green Africa’s systems and revenue streams.
• Consider the current and future fraud requirements to mitigate against fraud attacks, both internally and externally.
• Provide fraud training to colleagues throughout the group, so that they can support with the oversight of fraud countermeasures.
• Provide oversight by monitoring mitigating controls (reports and/or alerts) to identify potential frauds and fraud attacks.
• Present findings of investigation via the fraud report along with strengthening recommendations for the company to consider appropriate courses of action.
• Monitor industry fraud risks and lead the assessment of risk exposure to Green Africa and mitigation if required.

Qualifications

• A graduate of Finance / Accounting or related discipline
• 5 years and above of experience
• Knowledge of accounting entries & working on ERP systems
• Good control over Spreadsheets
• Knowledge of local accounting regulations & IFRS
• Must be computer literate and technology savvy.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Customer Service Agent (gFuture)

Locations: Abuja and Lagos
Experience Level: Entry Level

Job Role

• Inspect and verify passenger documentation
• Manage passenger baggage processing including handling and fee calculation including other ancillary services if applicable
• Work at arrival and departure gates to ensure on-time departures of aircraft
• Always maintain the highest standards of safety and security
• Allocate seat numbers, issue boarding passes and luggage labels
• Check in of passengers and crew according to Green Africa policies
• Escort passengers to and from aircraft and take special care of the elderly and unaccompanied children
• Liaise with Authorities on flown passengers and ensuring accuracy of post-departure documentations
• Overview of gate and arrival hall activities
• Coordinate and reconciliate all arriving baggage
• Liaise with Flight Controller, Turnaround Coordinator, and customers on any in-bound baggage irregularities
• Process all completed Property Irregularity Report (PIR) forms
• Interface with Cargo Operations on all arriving cargo
• Queue control to expedite customer flow, assist customer with general gate and airport information
• Process passengers and assign seats according to Customer needs. (Large parties, disabled, families etc.).

Qualifications

• Have at least a Bachelor’s / Polytechnic Degree or equivalent qualification
• Excellent Communication skills
• Proficient in Microsoft Office
• Ability to work under pressure during peak periods in a stressful environment
• Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
• Must be able and willing to type and learn airline specific computer systems
• Ability to follow processes and procedures and apply flexible approach when required
• Excellent conflict management skills
• Must be able to pay close attention to details.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Turnaround Agent (gFuture)

Locations: Abuja and Lagos
Experience Level: Entry Level

Job Role
The Turnaround Agent is responsible for meticulously coordinating all aspects of Green Africa’s handling process and working closely with the Airport Manager, Network Ramp Manager and Ground Service Handling providers assigned to Green Africa. The primary responsibilities of turnaround agents include but are not limited to:

• All necessary tasks towards the preliminary stage of the aircraft dispatch process and departures as stipulated in our service level agreements with ground handling service providers
• Double-check with third parties for any discrepancies pre and post-flight and brief the Airport Manager and Network Ramp Manager
• Follow the standard operating procedures as stated in the company manual and personal protection equipment
• Achieve all aircraft handling targets KPls and initiate corrective actions if deviations occur and must be reported immediately to the Airport Manager and Network Ramp Manager
• Effectively and proactively communicate and relay pertinent information to relevant departments regarding On-Time Departure
• Align and achieve Green Africa’s On-Time Performance goal for the month and adhere to all procedures without compromising the safety and security of passengers
• Enforcement of proper techniques, usage of equipment at facilities must be followed
• Provide responsive performance feedback and any areas of concern to your reporting leads or the Director of Ground Services.

Qualifications

• Have at least a Bachelor’s / Polytechnic Degree or equivalent qualification
• Willingness to travel or locate
• Basic math and advanced writing
• Willingness to work in an airport environment under these conditions:
  • Must be willing to work shifts/overtime
  • Must be willing to work under high-stress levels
  • Must be willing to work outdoor weather conditions
  • Must be willing to work with noise pollution.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Quality & Safety Inspector / Auditor

Location: Lagos
Experience Level: Intermediate

Job Role

• Periodically test and assess the quality control systems. QSIA is expected to work with departmental managers to develop corrective action plan as possible.
• Carry out planned audits as determined by the published audit schedule in accordance with the procedures laid down in this quality manual.
• Carry out audits on aircraft to ensure that high standards of maintenance and workmanship prevail, and that mandatory modification and inspections have been incorporated in accordance with the manufacturers’ and authorities’ requirements.
• Survey the aircraft maintenance at base and line stations plus any contracted sites used by GA.
• Carry out audits on all activities related to Flight Operation to ensure that high standards of aircraft operation prevails and that manufacturer and authority recommendations are adopted.
• Determine whether an aircraft is suitable for Certificate of Airworthiness Renewal.
• May be designated by the QSM to support in the certification of aircraft newly acquired.
• Carry out investigation of all Near-Miss safety reporting and other incidents involving safety that require an input from the Safety & Quality department in which an unbiased opinion must be provided.
• Carry out training in company procedures.
• Carry out any other duties within the field of quality control and assurance as assigned by the QSM.
• Control and update of the audit schedule.

Qualifications

• Higher aeronautical education or equivalent (University Degree).
• Substantial years of experience (not less than 4 years) in civil aircraft maintenance and operational activities and in a Quality Management System functions.
• Involvement in a Safety Management System function.
• Quality and Safety Auditing and regulations training. Techniques in Auditing covered.
• Knowledge of the documentation associated with mandatory requirements for aircraft maintenance, Flight Operations and other operational activities as specified in Ngeria CARs part 2,3,5,6,7,8,9 and 20, and GA internal requirements.
• An understanding of the concepts and aims of Quality and Safety Management System, Airworthiness and Quality/Safety Audits.
• Have completed and passed a recognized auditor and safety training course.
• Good communication skills both written and verbal.

How to Apply
Interested and qualified candidates should:
Click here to apply online