Latest Career Employment at First Bank of Nigeria Limited

Job Title: Vendor Contract & Performance Specialist

Job Identification: 765
Location: Nigeria

Job Objective(s)

• Responsible for the coordination of the Vendor On-Boarding and Vendor Lifecycle Management process
• Provide support and guidance to the internal Business Units on the processes required to bring new suppliers onto the FirstBank Approved Supplier List/First Bank Registration process
• Conduct and track the Vendor Performance on regular basis and as required
• Act as administrator for Contract Lifecycle Management – contract templates, contract upload, database management, access control, renewal/expiry management and archival.
• Drive supplier and third-party risk management practice – supplier risk assessment, monitoring and remediation.

Duties & Responsibilities

• Oversight of the progress of each vendor engagement by ensuring that Business Units are following the correct procedures and providing advice and guidance as required
• Demonstrate strong organizational and communication and relationship management skills
• Understand Procurement policies, Governance Frameworks and Charters
• Implement, Track and Report on Vendor Performance to capture performance and improvement.
• Proactively seek and build continuous and meaningful engagements with the Business Units and Vendors to shape services and improve value delivered from the supply chain
• Support the creation, and implementation of strategies to ensure that ‘customer focus’ is paramount
• Maintaining a large electronic contracts data base with expiry dates and key terms, and providing timely notification of expiring contracts to the Category Managers
• Create and maintain electronic records of executed vendor contract documents
• Developing performance indicators and Performance Improvement Plans (PIP) for vendors etc.
• Collaborate with Category Managers to evaluate and monitor contracts/Service Level Agreement to ensure vendors comply with contractual terms and conditions
• Understand the ways to drive and measure value from vendors
• Work with internal and external stakeholders in developing vendor contracts
• Ensuring adequate performance management, vendor rationalization, sanctioning/conflict management, vendor onboarding,
• Regular review of the vendor database – supplier base optimization, supplier segmentation; monitoring regulatory requirements, and compliance.
• Meet the requirement for procurement professional certification [Chartered Institute of Procurement and Supply (CIPS)]

Job Requirements
Education:

• Minimum Education:  A good First Degree in any discipline from a reputable institution

Experience:

• Must have 2-4 years relevant experience needed

Application Closing Date
19th January, 2023; 16:09

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Accounts Monitoring / Reconciliation

Job Identification: 755
Location: Nigeria

Job Objective

• Achieve daily reconciliation on assigned accounts and investigate open items
• Ensuring E-Product accounts comply with all bank policy standards
• All products accounts are set up for reconciliation

Duties & Responsibilities

• Handle the investigation of outstanding items on accounts post Settlement period
• Treat and process outstanding open items issues with all staff to ensure compliance
• Co-ordinates monthly proofs of accounts.
• Maintain sound accounting on all transactions and ensure they are compliant with international   standards
• Maintain a close working relationship with all departments and colleagues
• Submission of EPS monthly proof of accounts to E business control team.

Job Requirements

• Minimum Education: First Degree in any discipline
• Minimum of 6 years banking experience and operational knowledge of electronic payment card system.
• Familiar with the major payment systems and platforms
• Data analysis skills

Application Closing Date
18th January, 2023; 09:34

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Issuing & Acquiring Dispute Management

Job Identification 752
Location: Nigeria

Job Objective(s)

• Operationalize controls embedded on daily dispute management processes.
• Drive the team to deliver on daily dispute management processes for On Us – our cardholders on our terminals and Not – Us, our cardholders on other terminals and acquiring
• Monitor and strategically drive customer experience of the bank’s brand on Cards and Channels/Payment terminals.
• Directly oversee cross functional engagements with various support teams in resolving issues towards scaling up automation on dispute management processes
• Monitor Team’s performance on resolution of dispute and complaints on dispense error in compliance with the TAT
• Ensure all issues logged on CRM are closed considering the SLA with the customers and as stipulated by CBN.

Job Requirements

• Minimum Education: First Degree in any discipline
• Minimum of 6 years banking experience and operational knowledge of electronic payment card system.
• Familiar with the major payment systems and platforms
• Strong Knowledge of the Industry Dispute Processes and Regulations
• Data analysis skills

Application Closing Date
18th January, 2023; 09:36

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Card Issuance and Logistics

Job Identification 751
Location: Nigeria

Job Objective(s)

• Ensure customers’ card request are treated promptly within SLA
• Drive resolution within TAT on all card request complaints

Duties & Responsibilities

• Review all delivery notes of personalized cards received by Logistics officer and ensure the cards delivered are properly captured on the delivery notes
• Supervise the management of all cards stock and ensure that physical stock matches the GL balances
• Ensure proper delivery and recording on card inventory template of all cards received
• Ensures damaged/rejected cards are expensed appropriately.
• Submit card stock reports first working day of the week.
• Review all invoices and process payment for Vendors/Perso.
• Review and render monthly proof of stock accounts.
• Submit weekly vendor activities reports.

Job Requirements

• Minimum Education: First degree in any discipline
• Minimum of 6 years banking experience and operational knowledge of electronic payment card system.
• Familiar with the major card vendors, card schemes, card issuance processes and support applications
• Data analysis skills

Application Closing Date
18th January, 2023; 09:36

How to Apply
Interested and qualified candidates should:
Click here to apply online