Latest Job Vacancies at Marriott International

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.

We are recruiting to fill the position below:

Job Title: Assistant Director of Engineering

Job Number: 23039956
Location: Nigeria
Schedule: Full-Time
Job Category: Engineering & Facilities
Position Type: Management

Job Summary

• Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation.
• Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection.
• Assigns, tracks and follows up on status of work assigned to staff and contractors.
• Helps increase guest and employee satisfaction through effective communications and training.

Core Work Activities
Supporting management of Department Operations and Engineering Budgets:

• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
• Helps establish priorities for total property maintenance needs.
• Supervises the day to day operations of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Maintains and operates equipment at optimum effectiveness, efficiency and safety.
• Supervises distribution of repair work orders.
• Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.
• Acts as technical liaison for all departments in property.
• Supervises Engineering in the absence of the Director of Engineering.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and makes purchases of new equipment, supplies, and furnishings.
• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
• Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.
• Performs inspections effectively.
• Assists in evaluating and implementing new technologies, equipment and supplies.
• Assists in establishing and implementing an energy conservation program.

Maintaining Engineering Standards:

• Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.
• Helps ensure regulatory compliance to facility regulations and safety standards.
• Ensures compliance with all Engineering departmental policies, standards and procedures.
• Ensures all employees have the proper supplies, equipment and uniforms.

Ensuring Exceptional Customer Service:

• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities:

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Helps train employees in safety procedures.
• Assists in training other department employees in fire protection, safety and evacuation procedures.
• Provides feedback to employees based on observation of service behaviors.
• Assists in performing operational activities as necessary.

Candidate Profile
Education and Experience:

• High School Diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

• 2-year Degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

Method of Application
Interested and qualified candidates should:
Apply Here

Job Title: General Manager – Protea Hotel

Job Number: 23048113
Location: Nigeria
Job Category: Property Leadership
Schedule: Full-Time
Position Type: Management

Job Summary

• Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership.
• Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share.
• Holds property leadership team accountable for strategy execution, and guides their individual professional development.
• The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success.
• Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
• The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.

Job Specific Tasks
Business Strategy Development:

• Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel’s business strategies; translates Marriott global strategic plan into one that can be executed on property.

Business Strategy Execution:

• Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.

Sales and Marketing:

• Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.

Talent Management and Organizational Capability:

• Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance;
• Creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations;
• Ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process;
• Ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.

Business Information Analysis:

• Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions,
• Ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.

Employee and Labor Relations:

• Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees (“open door policy”);
• Verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way;
• Works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.

Revenue Management:

• Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel’s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield;
• Identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.

Owner Relations:

• Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.

Customer and Public Relations Management:

• Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery;
• Emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations;
• Establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (“PR buzz”).

Candidate Profile
Education and Experience

• 2-year Degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.

OR

• 4-year Bachelor’s Degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.

Preferred:

• General Manager experience in limited or full-service property.
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

Method of Application
Interested and qualified candidates should:
Apply Here

Job Title: Director of Human Resources

Job Number: 23037284
Location: Nigeria
Schedule Full-Time
Job Category: Human Resources
Position Type: Management

Job Summary

• The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee.
• As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property.
• He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner.
• He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives.
• Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.

Core Work Activities
Managing the Human Resources Strategy

• Executes and follows-up on engagement survey related activities.
• Champions and builds the talent management ranks in support of property and region diversity strategy.
• Translates business priorities into property Human Resources strategies, plans and actions
• Implements and sustains Human Resources initiatives at the property.
• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.
• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.
• Creates value through proactive approaches that will affect performance outcome or control cost.
• Monitors effective use of myHR by property managers and employees.
• Leads and participates in succession management and workforce planning.
• Responsible for Human Resources strategy and execution.
• Serves as key change manager for initiatives that have high employee impact.
• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.
• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.

Managing Staffing and Recruitment Process:

• Analyzes open positions to balance the development of existing talent and business needs.
• Serves as coach and expert facilitator of the selection and interviewing process.
• Surfaces opportunities in work processes and staffing optimization.
• Makes staffing decisions to manage the talent cadre and pipeline at the property.
• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.
• Monitors sourcing process and outcomes of staffing process.
• Ensures managers are competent in assessing and evaluating hourly staff.

Managing Employee Compensation Strategy:

• Remains current and knowledgeable in the internal and external compensation and work competitive environments.
• Leads the planning of the hourly employee total compensation strategy.
• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.
• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.
• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.

Managing Staff Development Activities:

• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).
• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.
• Serves as resource to property Human Resources staff on employee relations questions and issues.
• Continually reinforces positive employee relations concepts.

Candidate Profile
Education and Experience:

• 2-year Degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.

OR

• 4-year Bachelor’s Degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

How to Apply
Interested and qualified candidates should:
Apply Here

Job Title: Cashier – Food & Beverage Services

Job Number: 23058097
Location: Nigeria
Schedule Full-Time
Brand: Marriott Hotel
Position Type: Non-Management
Job Category: Food and Beverage & Culinary

Job Summary

• Process all payment methods in accordance with Accounting procedures and policies.
• Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Transport bank to/from assigned workstation.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.
• Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.

Job Responsibilities

• Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Enter and locate work-related information using computers and/or point of sale systems.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors

How to Apply
Interested and qualified candidates should:
Apply Here