MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the positions below:
Job Title: Business Analyst
Locations: Nigeria
Employment Type: Full-time
Responsibilities
- Spot checking of activities of Manager Service Vendors
- Drive Innovation by identifying and taking advantage of new business opportunities
- Act as Regional point of contact for Enterprise Solution Planning, Implementation and support teams; providing accurate end-to-end analysis; working with HQ support teams.
- Extract value from what we already have by focusing on optimizing processes within the Unit/Department
- Liaise with CSPs and performance team of all service performance issues within the region.
- Manage and track problems in the region by ensuring vendors meet contractual SLA with respect to MTTR.
- Ensure Service Vendors meet contractual obligations (MTTR, Planned Preventive Maintenance, Service Acceptance, Spares Utilization Management) by daily governance of activities performed by MSV
- Manage all planned network expansions, service migrations, modernization, and optimization in the region.
- Carry out PFI verification and quality checks on new fiber installations in the region
- Regional database management
- Weekly service performance reporting
- Take up additional responsibilities as assigned by supervisor when required.
- Ability to leverage relationships in ensuring set targets are achieved on time and within cost
- Ability to harness skills for problem solving and management of unconventional situations.
Requirements
- HND / B.Sc and a Minimum of 3 years’ working experience in data processing, data analysis, and data presentation space/field
- Proficiency in the use of Microsoft Excel, Power BI, SQL or related database management application and MS Power Point
- Good customer and service management experience including stakeholders’ engagement, vendor management, problem management, data analytics using visualizations.
- Proficiency in the use of Microsoft Excel, Power BI, SQL CSRM.
Salary
N160,000 Monthly.
Application Closing Date
10th March, 2022.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@phillipsoutsourcing.net using the Job Title and Location (e.g: Buiness Analyst – Plateau) as the subject of the email.
Important Notice
- The above statements are intended to describe the general nature and level of work to be performed by people assigned to it.
- They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
- Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
Please Note:
- PINNACLE REPORT Is A Nigeria Online Media Platform, That share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants.
- we can not assist any applicant secure a job, loan, grant or scholarship. We only share the information for interested persons to apply.
- Our admins will never call any applicant requesting for payment of my kind or request for any OTP code. Our services are absolutely free of charge. Beware of fraudsters
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MTN Nigeria Job Recruitment for Business Analyst
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