New Job Opening at 9Mobile Nigeria – Apply Now

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the positions below:

Job Title: Engineer, CS Core

Job: IRC4461
Location: Abuja

Job Summary

• Provide support on all operational core network equipment and facilitate PAT of newly integrated network elements.
• Perform core network maintenance activities on the network, node integration, network audit and network performance improvement.
• Principal Functions
• Perform operation and maintenance on core network elements to achieve network availability.
• Facilitate the integrate of new core network nodes.
• Provide support for the implementation of an effective operational and maintenance framework for core network.
• Implement change requests, resolve fault escalations and ensure TTs are accurately closed within MTTR.
• Participate in acceptance of new core network nodes.
• Ensure effective supervision of core CS network performance and other related activities (telecommunications equipment monitoring).
• Ensure effective implementation and maintenance of all SIP/E1-PRI connections.
• Ensure routine and corrective maintenance on MSC/ HSS/ MGW/ STP/ SPS/ SBC/ U2020/ other CS core nodes.
• Generate incidence reports for core network occurrences weekly and monthly.
• Implement software upgrades and hardware replacements on core networks.
• Perform network impact analyses of change requests and software upgrades on core nodes.
• Perform daily network traffic and KPI trend analysis reports.
• Ensure core network spares availability.
• Carry out periodic audits on core network nodes and B number analyses.
• Participate in BSC and RNC integration into core network.
• Definition, integration and migration of Cell sites.
• Perform periodic service tests on the network.

Educational Requirements

• First Degree or equivalent in Electrical/ Electronic Engineering, Computer Engineering and/ or any other relevant discipline.
• At least three (3) years directly relevant post-NYSC work experience in core network operations and maintenance.

Knowledge:

• Excellent problem-solving and interpersonal skills.
• Good time management skills.
• Good computer literacy (Good hands on with MS Office applications).
• Good reporting and communication skills.

Skills:

• Communication
• Problem Solving

Behaviour:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, IT Program & Portfolio Management

Job: IRC4462
Location: Lagos, NG

Job Summary

• Manage delivery teams by maintaining oversight of project planning, execution, and monitoring, enforcing adherence to standards, acceptable risk judgement and a business value-driven approach to delivery of business benefits on time within budget and scope.

Principal Functions
Tactical:

• Establish and maintain relationships and communication with key internal and external stakeholders across the organization.
• Provide adequate feedback system on process improvement initiatives which are outcomes of program oversight function.
• Influence resource allocation from all EMTS stakeholders to achieve efficient &timely delivery of project output
• Proactively identify and respond to risks / escalated problems from vendor organizations during implementation to minimize project risks
• Influence EMTS and project delivery organization stakeholders by creating positive relationships through the appropriate channels to manage expectations and agreed objectives
• Manage inter-functional relations to ensure synergy across the various departmental functions to deliver strategic projects
• Promote quality of project delivery process by ensuring compliance to 9mobile quality and test standards

Operational:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects to ensure that all projects are delivered on-time, within scope and within budget
• Develop a detailed project plan to track progress and adjust as needed, utilizing industry best practices, techniques, and standards throughout entire project execution
• Directly supervise the planning and execution of all IT projects to ensure delivery of business benefits
• Support the coordination of the IT Program board meetings and follow through with agreed actions.  Review status reports for projects in-flight and make appropriate corrections.  Provide oversight function for all governance reporting
• Responsible for reviewing generated reports to 9mobile corporate PMO, group and other aspect of business
• Enforce compliance for all project changes
• Maintain a central record system and ensure knowledge base for all implementations are maintained for audit and reference purposes
• Perform other duties as assigned by the Head, Program and Portfolio Management.

Educational Requirements

• First Degree in numerate, Technology or Sciences (Engineering, Computer Science, Mathematics);
• Knowledge and experience in managing complex projects/programs
• Project management qualification (eg. PMP, Prince 2, CSM)
• Postgraduate/professional qualification in a related field and/or demonstrable experience in risk management will be an added advantage
• Minimum of six (6) years relevant work experience in a project driven organization. with at least 3 years in a supervisory position.
• Excellent client-facing and internal communication skills
• Good Communication (Written and Verbal), Presentation skills, and Negotiation skills.
• Strong analytical, organizational, and decision-making skills
• Demonstrable ability to work productively and stay calm under pressure
• Proficiency in the use of Microsoft Excel, PowerPoint and MS Project and/or equivalent tools;
• Working knowledge of Agile Methodology
• Other Solutions Life Cycle certifications in IT or Telecoms best practices such as Microsoft Solutions Framework (MSF), Microsoft Operations Framework(MOF), Rational Unified Process (RUP), IT Infrastructure Library (ITIL),  Solution Development Life Cycle (SDLC) ISO20000, SIX SIGMA, COBIT or eTOM, IT Governance, IT Audit, IT Architecture and the CMM are optional and of advantage.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Network Performance

Location: Abuja

Job Summary

• Manage Network Performance and Customer experience improvement. Responsible for developing network monitoring and reporting strategy of all nodes in the areas of Radio, Transmission, Core, VAS, IP, Roaming, international PO.

Principal Functions

• Manage monitoring network performance to ensure conformance with formulated performance strategy and KPIs.
• Liaise and co-operate with quality management and standards bodies (e.g., NCC, Government Departments, etc.)
• Manage Data and IP performance monitoring and reporting
• Liaise and co-operate with quality management and standards bodies (e.g., NCC, Government Departments, etc.)
• Manage KPI threshold for EMTS Etisalat Nigeria Technical Vendors
• Monitor and communicate standards created by external bodies and integrate within internal quality management systems.
• Responsible for defining and ensuring implementation of relevant policies, processes, and procedures for quality of service.
• Responsible for managing relationship with vendors to deliver good quality for EMTS network.
• Track the best practices for quality of service in the Global telecoms market and advice the Head, Network Performance and Service Assurance as required.
• Report as necessary on changes in standards (internally and externally initiated) and on performance against standards.
• Responsible for network performance issues and follow-up with all relevant teams till resolution.
• Liaise with customers and suppliers (where impacting/affected by quality issues)
• Plan and manage the team’s activities in accordance with agreed budgets and timescales.
• Develop and maintain systems to measure performance against established standards.
• Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives.
• Ensure Operation team is fulfilling all services promise to offer customers are met by creating trackers that will keep record of detected issues during network performance analysis and how they are been resolved.
• System and process establishment to meet up with EMTS and NCC drive test activities.
• Co-ordinate team to make sure all EMTS services being offered by EMTS to her customers are tested and ensure timely escalation to all concerned teams to resolve issues affecting such service.
• Demonstrate ability to meet deadlines and manage all network performance reporting.
• Perform other duties as instructed by the Head, Network Performance and Service Assurance.

Educational Requirements

• First Degree / HND in Engineering or Computer Science
• Minimum of 6 years relevant work experience with experience in a supervisory position as a key asset.

Knowledge:

• Network Operations
• Service Continuity Management, Monitoring and Control
• Telecommunications & Mobile Network Standards & Specifications.

Skills:

• Teaming
• Communication
• Problem Solving.

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, IT Security & Information Risk Management

Job: IRC4451
Location: Lagos, NG

Job Summary

• Manage the planning and delivery of the Information Security program for EMTS enterprise IT network environment covering compute, network and storage infrastructure, supported application services and databases and ensure adequate protection is achieved and maintained.
• Oversee end-to-end information security management for the IT network environment – risk assessments, planning and implementation of risk mitigation strategies and initiatives in line with best practices, continuous compliance monitoring and measurement, anchor security improvement and compliance projects, and interface with internal auditors, and enterprise risk management on all assurance matters.

Principal Functions
Tactical:

• Develop ,manage and implement a comprehensive information security program for EMTS enterprise IT network environment.
• Support the development, enhancement and implementation of a comprehensive security architecture, policies, standards and processes and ensure compliance across the IT network environment

Operational:

• Develop and maintain an up-to-date security posture assessment for EMTS enterprise IT network environment.  Ensure a satisfactory/acceptable risk rating from independent assessments is achieved and maintained
• Conduct periodic review of the EMTS IT network environment security management framework and ensure it is refreshed and enhanced in line with industry trends and regulatory requirements.
• Work with business units and other risk management/assurance functions (Internal Audit & Revenue Assurance) to identify gaps and non-conformities using risk assessments, business impact analysis, system vulnerability assessments and penetration tests etc. Develop and implement recommendations, action plans and strategies to address identified risks and non-conformities
• Raise the security awareness and education level of EMTS employees (through internal bulletins, regular training and on-boarding for new hires) and  IT vendor personnel
• Support security and forensic investigations and compliance reviews as requested by internal or external auditors
• Play an advisory role in application development, acquisition or delivery projects, to assess information security requirements and ensure that security controls are implemented as planned throughout the project life cycle to fulfill these requirements
• Prepare reports for management attention on residual risks, vulnerabilities and other security exposures, including misuse of information assets and noncompliance.
• Conduct research, assess new threats and security alerts and recommend and follow through on appropriate actions to mitigate them
• Support the evaluation, selection and delivery of information security solutions and projects.
• Interface with others teams within and outside the IT department in the process of delivering security solutions.
• Liaise with vendors, suppliers and partners to ensure effective optimization, adoption and delivery of solutions.
• Carryout other activities as instructed by the Head, Information Risk Management.

Educational Requirements

• First Degree or equivalent in Computer Science / Engineering, Electrical / Electronic Engineering or other numerate science.
• Minimum of Six (6) years relevant work experience, with at least three (3) years in enterprise information security management or IP networking (planning, support) and three (3) years in a supervisory role.
• Possession of relevant IT and telecommunication certification including CISA, CISSP, CISM,CEH, ISO27001 etc.
• Broad experience across the IT/network architecture stack
• Good understanding of telecommunication business and technology model.
• Good understanding of business analysis and project management methods.
• Very good conceptual and analytical thinking skills
• Good interpersonal and communication skills.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Digital Marketing

Job: IRC4434
Location: Lagos,NG

Job Summary

• Responsible for delivering and evolving digital communications across multiple digital channels to support 9mobile’s marketing initiatives, optimize marketing funnels for performance improvement, and communicate results as required.

Principal Functions

• Generate digital marketing strategy and campaigns aligned with business objectives.
• Coordinate internal and external communication materials for marketing campaigns.
• Initiate and coordinate the creation of digital content (e.g. brochures,
• Infographics, videos, creative materials, and articles).
• Manage end-to-end digital projects.
• Create marketing campaign landing pages with WordPress content management system.
• Maintain a strong online company voice through digital channels.
• Maintain standards of specificity and clarity in addressing information needs of target markets regarding products and service offerings.
• Maintain quality and consistency of marketing/brand communications (graphic and print materials in relation to preferred brand image and establish specifications standards
• Monitor activities of vendors and media agencies to ensure adherence with service level agreements (SLAs)
• Initiation and execution of digital marketing campaigns that promote 9mobile’s products and services, to establish brand awareness and generate sales leads across digital channels using direct marketing, email promotions, engaging content, and Search Engine Optimization.
• Produce monthly reports evaluating the effectiveness of the digital channels and make recommendations for improvements.
• Liaise with Sales and Product development teams to ensure brand consistency.
• Suggest and implement direct marketing methods to increase profitability.
• Execute marketing communications plans for promotions, events/sponsorships, and other activities/initiatives.
• Monitor ROI and KPIs.
• Maintain a thorough awareness of developments and trends in digital marketing and communications both nationally and internationally and make recommendations appropriate.
• Implement the unit’s work programme and plans in line with agreed upon procedures and guidelines.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Director, Marketing Communications
• Perform any other duties as assigned by the Director, Marketing Communications.

Educational Requirements

• First Degree or equivalent in a relevant discipline.
• Postgraduate/professional qualification in a related field will be an added advantage.
• Minimum of 6 year relevant work experience, with experience in a supervisory role as an advantage.

Knowledge:

• Industry knowledge
• Brand management.

Skills:

• Communication
• Innovation
• Results Orientation
• Personal Effectiveness
• Presentation Skills
• Creative Analysis/Judgment
• A keen eye for aesthetics and details.

Behaviour:

• Customer Focus
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork

Internal Relationships:

• Finance, Procurement, Human Resources, Legal, Regulatory & Corporate Affairs and other commercial departments

External Relationships

• Media houses, advertising agencies, production houses, printers etc.

How to Apply
Interested and qualified candidates should:
Click here to apply online