Are you a graduate 0r undergraduate? Have you been job hunting for so long? Or have you been dreaming of being employed in the MTN Nigeria? If your answer is in the affirmative to any of those questions above, then this golden opportunity is for you. We know you won’t let it slip you by. See Full Details on MTN Nigeria Job Recruitment
MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the positions below:
Job Title: Officer – Customer Operations West 1, Customer Services
Job Identification: 1678
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Customer Operations Walk-In
Division: Customer Relations
Description
- Escalate and route customer issues to the relevant process operators.
- Perform necessary system transactions related to customer request.
- Use organization and time management tools to track cases and meet turn-around-times and other required metrics.
- Maintain Integrity of managing subscriber data/information.
- Identify and report on customer impacting trends.
- Generate periodic reports and other ad-hoc reports as requested by team lead.
- Educate customer on use of products and services.
- Enlighten and educate customers on new products and initiatives within MTN.
- Document actions taken to resolve client problems.
- Identify and resolve customer queries effectively and efficiently, whilst maintaining the acceptable service quality standard.
- Follow through on customer queries ensuring prompt resolution and feedback.
Education
- First Degree in any relevant discipline
- Fluent in English
Experience:
- 3 – 7 years’ experience in an area of specialization; with experience working with others
- Experience working in a medium-sized organization
- Experience in a call center (Prepaid/Postpaid) environment (Customer Care Rep (Retention & Churn).
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Engineer – Submarine Network Support, Network
Job Identification: 1731
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager – Submarine Cable
Division: Networks
Description
- Carry out preventive maintenance of terminal station (dry plant) equipment. This include but not limited to:
- SLTE alarm check
- SLTE performance monitoring
- SLTE optical measurement
- PFE alarm check
- PFE voltage/current check
- PFE calibration
- SN (submarine NMS) backup
- Wet plant monitoring (repeater and branching unit)
- Maintain the SLDs (Straight Line Diagrams) and RPLs (Route Position List), ensuring that they are updated after every major cable repair.
- Perform corrective maintenance on terminal station equipment in coordination with the NOC. This includes but not limited to:
- Make observations
- Initiate corrective procedures or decide on course of action
- Record all relevant observation and results
- Rectify faults or notify responsible section
- Perform first line equipment repair or notify responsible authority
- Implement dispatch procedure for faulty equipment
- Confirm repair
- Compile report on any failure event
- Maintain and update system maintenance documents
- Implement WOs (Work Orders) for new circuits in conjunction with the NOC.
- Test new circuits in conjunction with other stations and local terrestrial network O&M staff.
- Inventory management. The management of installed and spare inventory.
- Monitor the routine maintenance activities of suppliers and act as RHE for them in case of emergency and recommend changes to agreed methods and procedures based on observation and data.
- Implement and maintain all interconnectivity on customer access pre-cabled and On-demand ODFs based on WOs for MTN and other submarine cable parties.
- Provide first line maintenance on MTN terrestrial backhaul network equipment at the landing station.
Education
- A First Degree in Electrical Electronics Engineering, Computer Engineering or a related discipline.
Experience:
3 – 7 years of experience which includes:
- Minimum of two years work experience in Telecommunication industry, with specific experience using multiplexers microwave, satellite and fiber optic transmission equipment.
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst – Innovation Strategy and Innovation
Job Identification: 1744
Location: Ikoyi, Lagos State
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Senior Manager Innovation
Division: Strategy and Innovation
Description
- Analyze and track relevant data based on well-articulated assumptions of progress against commitments of partnerships & new business Ventures to the bottom line.
- Draft monthly financial reports for partnerships & new venture entities in collaboration with the internal/group finance teams to ensure the financial health of a portfolio of strategic partnerships & ventures with accountability for quality status reports, analysis and timely advice and guidance to upper Management on future strategic plans.
- Support Innovation activities by generating compelling value propositions to achieve the unit’s objectives.
- Utilize project management disciplines for individual Project management and Program management across the strategy and innovation office
- Continuously review Initiatives, action plans, KPI’s and business plans for innovation. Highlight gaps to set objectives and deviations.
- Conduct monthly assessment, tracking and reporting of innovation Initiatives using the MTNN Ecosystem Partnership framework, assessment of competitive landscape, formulation of business case and defining target markets.
- Track progress of the Initiatives by Identifying, highlighting and reporting any issues that merit further investigation by the innovation team.
- Conduct research to support the activities of the Innovation team
- Support ideation activities with internal and external stakeholders
- Analyze and report technology waves and customer insights related to content, multimedia and portal services
- Prepare and give business reviews to the Innovation team leadership regarding progress on/and impediments to achieving operational objectives.
- Provide prompt updates on actions, progress and issues around initiatives during internal and external stakeholder meetings, where required
- Support management of the Product & Services Steerco process
- Collaborate with Ecosystem Partnerships to achieve both business-impact and social-impact Initiatives
- Research, analyze and report on venture development plans while collaborating with relevant stakeholders
- Develop good working relationships with relevant business units to achieve Initiatives within agreed timelines.
- Collaborate with Ecosystem Partnerships to translate shared Visions into impactful Initiatives and Projects.
- Provide prompt updates on actions, progress and issues around Initiatives during internal and external stakeholder meetings, where required.
Requirements
Education:
- First Degree in any relevant discipline
- Possession of Project Management certification or an MBA is advantageous
- Fluent in English.
Experience:
3 – 7 years’ experience which includes:
- Experience working in a global/multinational enterprise (understanding of emerging markets is advantageous)
- Proven project management or business analysis experience
- Strategic outlook and attention to detail
- High-performing individual with strong standing, credibility across organization and a natural internal network.
- Strong analytical skills and sound business judgment
- Excellent problem-solving skills, ability to help others organize problem solving
- Excellent communication skills; strong networking and influencing skills
- Experience designing and making presentations
- Experience working with Tech/startup ecosystem on emerging technologies
- Knowledge of relevant software skills (e.g., Excel, PowerPoint, Wave).
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst – Fiber Sales Development North, Fixed Broadband
Job Identification: 1716
Location: Abuja
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Senior Manager – Fiber Sales Development
Division: Fixed Broadband
Description
- Develop and continuously update robust FTTH sales plan by channel, cycle and quarter
- Align with sales teams to ensure consistent sales activities in existing estates/locations
- Drive for optima visibility in all existing estates and market clusters
- Design, plan and manage trade and outdoor visibility surveys and ensure end-to-end tracking of merchandising and visibility items.
- Engage the regions to follow up on implementation of FTTH update projects and initiatives
- Evaluate performance measures against FTTH sales and subscriber objectives
- Execute on all periodic FTTH sales initiatives
- Work with external agencies in the area of logistics and planning to undertake street visibility evaluation projects
- Ensure optimal customer experience for all FTTH customers
- Develop on ground feedback and survey mechanism with FTTH customers
Requirements
Education:
- First Degree in Social Sciences or Engineering
- Fluent in English.
Experience:
- 3 – 7 years’ experience which includes:
- Experience in project planning, sales/marketing or related function
- Proficiency in Microsoft Office Tools (Word, PowerPoint and Excel)
- Telecoms experience would be an advantage
- Experience working in a medium organization.
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Manager – Value Sales, Enterprise Business
Job Identification: 1706
Location: Victoria Island, Lagos
Job Category: MTN Level 3H
Job Schedule: Full time
Reports To: General Manager Enterprise Sales
Division: Enterprise Business
Description
- Develop a contact strategy and create/maintain an in-depth Account Development Plan (ADP) for each of the defined ICT accounts.
- Exercise thought leadership at Board level based on MTN’ s ICT strategy, demonstrating an understanding of the business strategies and communications dependencies of the customer; demonstrate the compelling value proposition of MTNN Enterprise Business.
- Provide in-depth sector and company specific financial analysis which forms the basis for C-level commercial discussion and decision making.
- Ensure full integration of quality management processes within all sales activities for the defined strategic accounts, ensuring effective deployment on a day-to-day basis.
- Analyze relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
- Evaluate sales performance data to support management decision-making.
- Facilitate enterprise ICT sales efforts within the framework of agreed Account Development Plans in order to achieve operational targets for revenues, profitability and customer satisfaction.
- Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
- Maintain effective working relationships with internal and external suppliers.
- Demonstrate in-depth industry/sector and technical knowledge required to build realistic account specific business cases to aid sales team in achieving sales targets.
- Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Identify sales training and development needs and manage skills enhancement programs for regional managers, account/channel partners & sales agents to ensure enterprise sales targets are fully met.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Education
- A First Degree in Business Administration, Engineering or any relevant discipline
- Masters in Business Administration would be an advantage
- Fluent in English
Experience:
9 – 17 years’ experience which includes:
- Manager track record of 3 years or more; with at least 3 years in relevant sector/industry
- Minimum of 5 years experience in Technical sales
- Strong Negotiation and Analytical skills
- Experience in developing sales strategies and performance metrics in an ICT/Telecoms environment
- Work experience across diverse cultures and geographies is advantageous.
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst – Fiber Sales Development East, Fixed Broadband
Job Identification: 1710
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Senior Manager – Fiber Sales Development
Division: Fixed Broadband
Description
- Develop and continuously update robust FTTH sales plan by channel, cycle and quarter
- Align with sales teams to ensure consistent sales activities in existing estates/locations
- Drive for optima visibility in all existing estates and market clusters
- Design, plan and manage trade and outdoor visibility surveys and ensure end-to-end tracking of merchandising and visibility items.
- Engage the regions to follow up on implementation of FTTH update projects and initiatives
- Evaluate performance measures against FTTH sales and subscriber objectives
- Execute on all periodic FTTH sales initiatives
- Work with external agencies in the area of logistics and planning to undertake street visibility evaluation projects
- Ensure optimal customer experience for all FTTH customers
- Develop on ground feedback and survey mechanism with FTTH customers
Requirements
Education:
- First Degree in Social Sciences or Engineering
- Fluent in English.
Experience:
- 3 – 7 years’ experience which includes:
- Experience in project planning, sales/marketing or related function
- Proficiency in Microsoft Office Tools (Word, PowerPoint and Excel)
- Telecoms experience would be an advantage
- Experience working in a medium organization.
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Coordinator – Partner and SLA Management, Information Technology
Job Identification: 1687
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Quality Assurance and Compliance
Division: Information Technology
Description
- Develop and manage Operational Level Agreement of all internal and business operational teams
- Develop and manage all Service Level Management agreement for the business and vendors
- Vendor performance and compliance management for effective delivery of services
- Provide advice and guidance to all other areas of the business and IT on all Service level and vendor performance related issues
- Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and deliveries of vendors and partners
- Weekly and Monthly vendor performance meetings and follow-up
- Develop, measure and report on vendor performance
- Develop, Measure and manage Service level management for all IT services
- Reporting on all Service Level measurements
- Producing ad hoc resource usage reports and analysis
- Identify service level risks in time to avoid service interruption or degradation
- Participate in the assessment of resource requirements for EMS and assist in preparing the budget for IT Infrastructure operations and services.
- Work with IT process teams to discuss or explain process dysfunction, causes and possible solutions and establish the approach to delivering related improvement initiative.
Requirements
Education:
- First Degree in any related discipline
- ITIL Foundation certificate at the minimum
- ITIL Service Design practitioner
- Fluent in English
Experience:
- 3 – 7 years’ experience which includes:
- 2 years’ experience in vendor performance management practice in a medium-sized organization
- 2 years’ experience in managing service level management process
- Good understanding of methodologies and the impact of the technology in question (ITIL Certificate preferred).
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Engineer – Fibre Optics Support Services, Network
Job Identification: 1692
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Optics and Fibre Transmission Service
Division: Networks
Description
- Ensure Reports of all failures, resolutions, Inspections, Supervision and updated As-Built Drawings are all well documented.
- Maintain a sound working relationship between the network operations section and all associated internal and external customers/partners.
- Provision of Second line support on fibre related issues.
- Ensure all new fibre infrastructures and equipment’s conform with MTN specification
- Provide support to vendors/partners to carryout error correction on fibre infrastructure using Network Management System (NMS) and all other available tools.
- Guarantee availability/Quality of Service of fiber infrastructure and DWDM equipment, react, and rectify all emergency faults within the Service Level Agreement.
- Validate optical infrastructure deployment plans as well as asses resource requirement s for MTNN according to set standard.
- Conduct quarterly vendor/contractor performance assessment/audit in order to identify issues and improve performance.
- Manage contractors/vendors Service Level Agreements in order to ensure compliance to MTNN guidelines and procedures as it relates to fiber infrastructure.
- Conduct spot checks, Works Supervision, Facilities Control and Enquiries Management on all MTN Fiber Infrastructures
- Conduct acceptance test on new fiber infrastructure and DWDM equipment.
- Participate in the execution of special projects as may be required.
- Initiate and supervise preventive and corrective maintenance on optical fiber infrastructure network and carry out planned works on the fiber infrastructure for network optimization and improvement.
- Provide high level support on optical fiber related issues to internal customers in line with MTNN quality.
- Coach and train staff/internal units on DWDM and fiber infrastructure.
- Manage all stakeholders and resolve conflicts and issues relating to optical infrastructure management
Education
- First Degree in Engineering or in any related Science field
- Specialist certifications in Fibre transmission will be an added advantage
- Fluent in English.
Experience:
- 3 – 7 years of experience which includes;
- Experience working in a medium-sized organization or Optics equipment OEMs
- Experience in telecommunications transmission .
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Coordinator – Change Management, Information Technology
Job Identification: 1685
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Business Relationship and Change Management
Division: Information Technology
Description
- Develop and document all change management PPPs (Policy, Procedure and Process).
- Conduct periodic review and update to Change Management process, policy and procedure to meet current business realities and compliance to standards (ISO) and internal/external audits and regulatory requirements.
- Drive implementation and delivery of effective change management process that aligns and promotes business vision, mission and objective; links change delivery to the achievement of IT & Business strategy.
- Identify all dependencies, resolve scheduling conflicts and deviations according to established practices and escalate when precedents are unclear or unavailable
- Perform impact assessment on the business, infrastructure, customer service, other services – both IT and non-IT services, implementation resources and currently scheduled changes in the change log.
- Evaluate change requests (RFCs) to assess the impact, risk and benefits to business services in order to avoid unnecessary disruption to business operations
- Secure authorization from appropriate authority level depending on the type of change which must have been categorized based on the size of the business, anticipated risk of the change, potential financial impacts and the scope of the change
- Convene, coordinate and facilitate Change Advisory Board (CAB) meetings and maintain a schedule of approved and tentative changes.
- Plan, develop and communicate monthly change schedule forecast/calendar.
- Coordinate the implementation of all approved changes to ensure adherence to the approved tasks, timeline and communication plan.
- Conduct regular awareness and training on change management process, communicate best practices and agreed set target/requirements to internal IT support teams and third-party vendor/supplier/partners.
- Verification of data integrity and completeness of changes entered into the change management system and follow up on any non-compliance
- Conduct regular audit on the change management process and artefacts to ensure compliance and readiness for any internal or external audit
- Maintain change history records; prepare statistics, review and analyse trend reports to drive change management process improvements
- Drive IT change management process to elicit change management requirements for new products, projects and operational requests prior to implementation/go live.
- Lead and act as main support contact for change communication by providing executive summaries, business justifications, representing changes management during projects and demand meetings, Post Implementation Review (PIR) meetings, and eliciting approvals from various groups across the organization.
- Develop and provide change management performance report against set KPIs.
- Liaise and confer with key internal IT teams, third party partners, suppliers and service providers for proper planning and implementation
- Manage a broad variety of stakeholders, actively seek alignment with the experts from different functions to ensure proper impact assessment to avoid or reduce any negative outcome.
- Drive and maintain agile change management support practices to ensure seamless delivery of agile solutions
- Conduct Post Implementation Review for all change requests
- Track and drive resolution of any negative fallout from change deployment with Major Incident team and all relevant stakeholders
- Analyze unsuccessful, rolled back changes and changes that failed to meet business objective; document outcome for future reference in the knowledge management system
- Act as the primary point of reference for questions and complaints about the Change management process
- Keep abreast of business process changes and communicate these to all stakeholders.
Education
- First Degree in Computer Science or an IT equivalent Degree
- Practitioner Certificate in ITIL – IT Service Transition
Experience:
3 – 7 years’ experience which includes:
- Experience in a medium-sized organization
- Experience IT Service Support and Delivery Experience
- Experience in Service Management
- Minimum 1 year Change Management Experience
- Project management Experience
- Experience dealing with change management issues
- Experience working with a range of service providers
- ITSM Tools knowledge – BMC Remedy preferred
- Understanding of service delivery and service support environments.
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Manager – Broadband Systems, Network
Job Identification: 1680
Location: Ikoyi, Lagos
Job Category: MTN Level 3
Job Schedule: Full time
Reports To: Senior Manager Core Network Planning
Division: Networks
Description
- Direct and mentor the planning engineers to effectively optimize the Packet Core network architecture/topology.
- Define and Direct procedure for efficient execution of prompt network capacity provisioning for all packet core network elements, features and protocols.
- Oversee capacity planning and optimization to support subscriber growth and result in an efficient packet core network.
- Manage planning processes geared towards the design and dimensioning of the Packet core network to support the strategic business objectives.
- Review and approve documentations/reports within the Packet Core environment e.g. feasibility studies, functional and technical specifications for new mobile broadband solutions and integrations.
- Define and maintain network measurement and optimization parameters, network modeling and traffic analysis tools for proper traffic trending, and analysis within the Packet Core environment /platforms.
- Seek out/Review best of breed and optimal Mobile broadband solutions to deliver on the strategic business objectives.
- Facilitate and support planning and implementation of broadband Solutions.
- Oversee and maintain network measurement parameters to effectively monitor the utilization of all packet core network and Content delivery network platforms, hardware, software, interfaces, etc and make informed decisions geared towards optimal utilization of the respective nodes.
- Define, approve and maintain processes for Packet core Tele-Traffic analysis, network modeling, etc and advise the business on growth and technology evolution path.
- Maintain network evolution strategy documents for short, medium and long term optimal and efficient packet core network.
- Meet vendors on new market releases and technology upgrade path to ensure quick deployment of new and innovative mobile broadband solutions.
- Manage CAPEX and OPEX Budget for the packet core and mobile broadband solutions in line with organizations strategic objective.
- Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
- Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Requirements
Education:
- First Degree in Electrical/Electronics, Computer Engineering or equivalent.
- Fluent in English.
Experience:
- 6 – 13 years’ experience which includes:
- Minimum 5 years’ work experience within the telecommunications industry, particularly in network planning and design of the following:
- GGSN, SGw, PGw, SGSN, MME, PCRF and other Packet core network platforms
- GSM, 2.5/3G/4G/5G networks
- Content delivery networks (CDN) – Network Edge Caches (FNA, GGC, OCA etc.)
- Statistical modeling and trending using Analytic/Modeling tools
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Partner – Channel, Enterprise Business
Job Identification: 1389
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Channel
Division: Enterprise Business
Job Description
- Carry full responsibility for the fulfillment of the sales process – from lead generation to bill delivery.
- Prepare weekly and monthly corporate sales status reports.
- Prepare and present all sales and contractual documentation to the customer compliant to the MTN standards.
- Perform continuous analysis of the relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Increase MTN market share by achieving set target through the sales of MTN Enterprise solution as well as development and maintenance of current accounts.
- Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customer’s business.
- Build an in-depth knowledge of the customer’s operating environment, business drivers, ambitions, issues, problems and stumbling blocks so as to be able to develop and implement solutions to meet their strategic corporate needs.
- Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
- Handle all customer requests for service successfully, fault reports and billing queries.
- Escalate and troubleshoot customer queries and complaints.
- Conduct research on potential customers and their disposable income on communication using the data mining system.
- To direct enterprise sales efforts for allocated partners/MTN touch points within the framework of agreed indirect channel development plans which meet operational targets for revenues, profitability, and customer satisfaction.
Education
- First Degree in Business Administration, Commerce or any other related discipline
- Fluent in English.
Experience:
- 3-7 years’ experience which includes:
- 3 years’ experience in consultative selling within a telecommunications company
- Exposure to strategic planning.
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Specialist – ICT Solutions Sales, Enterprise Business
Job Identification: 1391
Locations: Ikoyi and Victoria Island, Lagos
Job Category: MTN Level 3
Job Schedule: Full time
Reports To: Senior Manager Value Sales
Division: Enterprise Business
Description
- Identifying IoT and Cloud opportunities and selling directly to customers
- Study and apply successful sales strategies in selling MTN enterprise solutions to defined customer segments and adapt for use with other allocated customers within the horizontal sector.
- Support the SM, Value Sales in ensuring the adequate development and use of the value sales tools by the Account Partners (Account Plans, Outside Ins, Business Cases, and Sales Proposal).
- Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
- Supply relevant decision support and management information data to ensure that sales performance conform to investors’ expectations and provide sales performance data to support management decision-making
- Demonstrate in-depth industry/sector and technical knowledge required to build realistic account specific business cases to aid sales team in achieving sales targets.
- Identify and develop a robust pipeline of prospects within the Enterprise accounts which are systematically qualified for ICT requirements, managing the decision-making process within the account to ensure sales opportunities are closed by the account team.
- Create an aggressive sales strategy that grows MTNN’s revenue streams and exceeds individual targets and objectives.
- Ensure integrated channel management, supported by appropriate systems such as CRM; use knowledge management to increase the professionalism of account management for allocated corporate accounts.
- Ensure full integration of quality management processes within all sales activities for the allocated corporate accounts, ensuring effective deployment on a day-to-day basis.
- Support the SM, Value Sales in developing an ICT sales strategy and plan by providing professional inputs and advice.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Requirements
Education:
- First Degree in IT / Computer Science / Engineering or related discipline
- Relevant Certification(s) in IoT, Cloud, Sales, Industry, etc. will be an added advantage
- Fluent in English
Experience:
- 6 – 13 years’ experience which includes:
- Minimum of 3 years’ experience in consultative selling of IoT and/or Cloud services
- Experience working in a medium to large organization
- Experience in Technical sales to quoted companies
- Experience in an ICT/Telecoms environment
- Experience in developing sales strategies and performance metrics.
- Experience in IoT Platform solution development environment.
- Experience in solution selling/outcome-based sales
- Proficiency in cloud-native development and web services technologies (e.g. REST, JSON, XML, SOAP, HTML5, etc.).
- Understanding of Cloud, IoT or Unified Communications technology in an enterprise setting
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Engineer – IP Security, Network
Job Identification: 1118
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Network Security Planning
Division: Networks
Description
- Coordinate high level understanding of multi-services platforms, routing protocols ISIS / RIP / RSVP / OSPF / BGP / iBGP / and trouble shoot down to packet level.
- Guarantee in-depth knowledge of IP/MPLS protocols, NMS systems, firewalls, Cisco works, CIC, identify with Layer 2 and 3 VPN in line with the Service Level Agreements.
- Implement Site-to-site and Remote Access VPN
- Implement firewalling technologies and network access control methodologies.
- Implement mile business connectivity access technologies like GPR
- Implement network access control across different network segment on the IP/MPLS network
- Ensure security and preventative measures for unauthorized access.
- Escalate network related fault and network clearance rate.
- Ensure quality roll-out of new Data/services working with Marketing and IP System planning.
- Perform New Node implementation and cut over.
- Provide Emergency Maintenance on IP/MPLS Network with Security skills High Level trouble shooting.
- Achieve Planned Works Completion rate.
- Liaise with IP vendors, interfacing with TAC center’s and Vendor Tier 2 and 3 support staff.
- Ensure customer insight management & engagement (traditional & new business)
Requirements
Education:
- First Degree in Computer Science / Electrical Engineering
- Cisco Certification to Professional Level required with a bias in Security
- CISSP Certified Information Systems Security Professional would be an added advantage
- CCIE certification would be an added advantage
- Fluent in English.
Experience:
- 3-7 years of experience which includes;
- Minimum of 3 years’ experience in an area of specialization; with experience working with a team
- Prior experience in Telecommunications or Service Provider Functionality is key
- Experience working in a medium-sized organization
- Years high level support of a large Enterprise Environment
- Demonstrate knowledge in Security Policies
- knowledge of interworking with TAC and other Cisco services.
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Account Partner – EBU Sales South South, Enterprise Business
Job Identification: 1315
Location: Port Harcourt, Rivers
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager EBU Sales
Division: Enterprise Business
Job Description
- Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
- Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs
- Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business
- Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
- Ability to liaise with supervisors on discount issues
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
Education
- First Degree in any related discipline
- Fluent in English.
Experience:
- 3 – 7 years of experience in an area of specialisation; with experience with working with others
- Experience working in a medium organization.
Application Closing Date
22nd November, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
PLEASE NOTE:
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- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
See Also: INEC Online 2022/2023 Recruitment OF AD-HOC Staff | How to Apply
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Important Notice
- The above statements are intended to describe the general nature and level of work to be performed by people assigned to it.
- They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
- Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
Recommended: Ongoing Massive Recruitment for Academic & Non-Academic Staff at the University of Ibadan
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