The Edo State Government 2022 Recruitment

The Edo State Government, led by Governor Obaseki, has implemented the Edo Basic Education Sector Transformation (EdoBEST) program to improve basic education across the state. Through EdoBEST, the government is transforming learning outcomes for the 300,000 children in 1,029 public primary schools and 471 secondary schools in Edo State. EdoBEST is a government designed and led program that retrains all 15,000 state teachers – novice and experienced – to become technology-enabled and credentialed educators.

Under EdoBEST, the Edo Supporting Teachers to Achieve Results (Edo STAR) program is a practical government teacher training initiative that forms the core of the state’s basic education reform agenda. The program develops a more skilled educational workforce by training, supporting and motivating Edo State teachers to succeed in tomorrow’s classroom.

We are recruiting to fill the positions below:

Job Title: Officer, People Operations

Location: Edo
Employment Type: Full-time

About the Role

• We are looking for a dynamic, detailed, individual to support our People team on payroll and related compliance with Statutory Authorities.
• The ideal candidate is one who takes pride in accurate work, has great attention to detail and is very resourceful.
• This is a generalist role, and the officer will support all People functions for EdoBEST, including administration, people operations, employee engagement, employee onboarding, and other areas as needed. Based in Nigeria, this role reports to the Manager, People.

What You Will Do

• Coordinate the processing, remittance, reconciliation and reporting of all payroll related statutory liabilities (PAYE, NHF, Pension), ensuring EdoBEST’s compliance with all payroll related tax laws and regulations.
• Preparation and prompt submission of payroll related inputs for EdoBEST and review the same for accuracy in terms of claims, allowances, tax relief and deductions.
• Administer statutory audit (concerning PAYE, ITF, NHF, Pension, NSITF) process and respond promptly to payroll related queries raised by tax authorities and other regulatory bodies, preparing PAYE audit support data for external auditor’s use.
• Enroll all staff under relevant insurance cover.
• Collate documentation and process ITF training approvals and contribution reimbursement to the organisation.
• Keep accurate and up to date records of all payroll related payments made to statutory authorities
• Register new NewGlobe Nigeria-based staff with regulatory agencies to avert penalties that may arise.
• Support employee onboarding as needed.
• Support employee lifecycle and People Operations functions, as needed.
• Support administration as needed.
• Support any other People functions as needed.

What You Should Have

• Bachelor’s Degree or equivalent – preferably in Accounting/Finance or related related course
• 3 – 5 years experience in similar roles
• Demonstrable Experience in payroll management and statutory compliance
• Heavy contacts with Regulatory agencies, (e.g. PENCOM, NHF, ITF, NSITF, Tax offices, etc.
• Excellent knowledge of the Nigeria Labour Law and regulations of the field is required
• Proficient in MS Office excel
• Outstanding organisational ability with great attention to detail
• Excellent communication and relationship management skills
• Strong interpersonal skills
• Problem solving, analytical and conceptual skills
• High ethical standard and level of integrity

You’re Also

• Detailed Doer – You have a track record of getting things done. You are organized and responsive. You take ownership of every idea you touch and execute it with great detail, setting goals, engaging others and doing whatever it takes to get the job done. You can multitask on dozens of such projects at once and never miss the details. It is highly likely that you have some experience in a start-up or other fast-growing business.
• A master networker – Excellent at meeting new people and turning them into advocates. You communicate clearly, conscientiously and effectively both in writing and orally. You can influence strangers during a chat. Allies and colleagues will fight for your ideas.
• You have an existing network with previous experience in the country, preferably within the regulatory, education or business sector.
• A Creative Problem Solver – Growing any business from the ground up comes with enormous and ongoing challenges. In addition, NewGlobe operates in often fragile, sometimes unstable low-resource societies and with complex governance systems. You must be flexible and ready to do everything efficiently, quickly and economically with the materials you have available.
• A Relentless Advocate – The children we serve and the teachers we empower you never leave your mind. You know them, you take them, you’ve shared a meal with them (or will in the future). You would never back down from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looking like. Every decision you make takes into account their benefits, experience and value.
• A malleable student – You believe that you can always do better. You gladly accept constructive criticism and freely give it to others. You only know you’ll be better tomorrow when others point out where you missed things or failed today.
• A curious researcher – You often ask why. You don’t just take what you see and accept it. You wonder why this is so, and know that the world we see is created by human choices and actions – and it could be different. You wonder and see the world as wonderful, even when you want to change a part of it that is unfair.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Edo
Employment Type: Full-time

About the Role

• The People Operations Team is responsible for all the touchpoints of managing the employee lifecycle, including but not limited to offer letters, contracts, benefits, performance management tools, and employee off-boarding with both local laws and company policies.
• People Operations uses data from employee lifecycle management to improve employee management and effectiveness, ensuring all components of the People Group are using data to drive decision-making.
• Effective programming within People Operations ensures that employees are seamlessly supported through their employment touchpoints, and that core employment structures and compensation strategies are used effectively to attract and retain high performing employees within the constraints of business operations.
• The Manager, People Operations is responsible for specific administrative, operational and quantitative tasks that contribute to attaining the above objectives of the People Operations Team.
• You’ll excel in this role if you have a penchant for designing and executing smooth processes, are a top-notch project manager, and can use quantitative skills to make data-driven decisions to inform problem-solving of people related issues within the organisation.
• This role will report to the Director, People.

What You Will Do

• Administration of compensation activities and ensuring correct implementation of company procedures such as payroll
• Administer NAVISION, our employee data management system. Responsibilities include entering accurate staff details, and double-checking that the data is complete and accurate.
• Generating analysis reports of employee data for internal and external users such as reports to our funders.
• Compile relevant data and recommendations to guide decision-making related to compensation, organisation structure, attrition, promotions and other People Operations related activities. Analyse trends in the organisation, economy and employment marketplace to identify issues and opportunities to enhance workforce planning strategies.
• Project manage the process of job evaluation and salary surveys, supporting to ensure that approved salary bands and People policies and procedures are adhered to, to ensure the achievement of equitable and competitive employee experience.
• Managing the smooth execution of the organisation’s benefits programs including: insurance programs and leave management. Provide feedback on employee satisfaction and queries and brainstorm new cost-effective programming with the People Director and People Group.
• Carrying out research as needed on compensation programs when required to ensure that ours are aligned with the current industry trends, practices and costs.
• Evaluate compliance with regulatory and statutory requirements with regard to compensation and benefits.
• Carry out training and sending communication to ensure organisation-wide understanding of compensation and benefits and any pay-related activity e.g. reimbursements and advance policies.
• Monitor the effectiveness of People procedures across the employee life cycle such as on-boarding and induction for all those who join us.

What You Should Have

• Bachelor’s Degree from a reputable university
• Minimum of 3 years of full-time work experience after graduation from your undergraduate degree
• Excellent email, Excel / spreadsheet, MS Word/word processing skills
• Good knowledge or the willingness to learn and navigate labour laws
• Strong knowledge of Salary structure, Benefits and compensation, Surveys/benchmarking, Job evaluation systems.
• Ability to plan and prioritize own work under tight deadlines, as well as to work on own initiative and as a member of a team.
• Experience in a challenging, dynamic and complex business environment.
• Must exhibit high levels of professionalism, confidentiality and integrity at all times.

You’re Also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, KwaraLEARN works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Edo
Employment Type: Full-time

About the Role

• As a Supervisor, School Inspection you will be responsible for managing the school inspection associates and oversee the School Inspection Team to ensure all assigned roles are carried out and to ensure all issues reported to the headquarters are accurate.

What You Will Do

• Create extensive audits – primarily in Survey-to-Go software, to be used by School Inspection team
• Conduct first level analyses of audits conducted by School Inspection team to identify key issues/trends to be resolved based on data gathered
• Create regular written summary and detailed reports of School Inspection audits, issues, resolutions and recommendations
• Create periodic presentations on School Inspection activities to State Program director and other stakeholders as required
• Follow up with applicable Bridge managers in the affected functions to ensure resolution of identified issues in a timely manner
• Manage a field team of over 20 School Inspection Associates
• Oversee the School Inspection Associates to ensure all duties as assigned are carried out.
• Manage the School Inspection Associates route maps and budgets.
• Validate the work of the School Inspection team on a regular basis. This requires constant field travel.
• Ensure all the issues reported to HQ by the School Inspection Associates are accurate.

What You Should Have

• University Degree in Business Administration or Management
• 5-7 years of professional work experience preferably working in the field or managing field teams
• 3-4 years in Supervisory and management roles
• Experience managing and working with remote or field based employees
• Experience collecting and analyzing large amounts of data in a systematic and organized fashion
• Solid problem-solving capability; must be proactive in solving both major and minor issues that arise
• Highly organized, detail-oriented and able to manage multiple tasks within tight deadlines
• Positive can-do attitude; is able and willing to take on any challenge
• Demonstrated capacity to plan, prioritize and deliver tasks on time to meet goals in a high pressure environment
• Passionate about following processes and procedures, extremely data-driven with strong analytical skills
• Strong project management experience
• Excellent oral and written communication skills required
• Strong computer skills, including MS Office, Internet.
• Experience in creating surveys using any of the available tools
• Solid geographic knowledge of assigned State necessary
• Willing to travel in all weather.

You’re Also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Edo
Employment Type: Full-time

People

• Our people are at the core of what we do, and supporting a diverse workforce that spans many industries, and many cultures, while at the same time keeping everyone aligned to our mission and mandate takes focus and determination. We work at a massive scale.
• We are responsible for ensuring we support each team member to succeed, aligned to business goals and constraints.
• We are responsible for our human capital, including but not limited to all aspects of people operations including payroll, compensation and benefits; administration of all offices and support functions; and employee engagement. We are data-driven, and leverage technology to make both informed and efficient decisions and work processes.
• We are the champions of our values. We value continuous learning and extensive collaboration, and have a strong focus on performance. We are evidence-based, outcomes driven and lead through service.

About the Role

• We are looking for an operationally focused, relentlessly driven star to lead our People Group across the programme.
• This is a high-impact role for someone who loves challenges.
• You will be laser focused on motivating and retaining our best staff, and will work to ensure that our service delivery positively impacts all staff.
• The ideal candidate comes from a strong commercial background.
• You may have retail, operations, or consulting experiences, with a strong track record managing organisations and people in very fast-paced environments. You are energetic, tireless, relentless, and you are comfortable dealing with people of all backgrounds.

What You Will Do

• Ensure top-notch global People service delivery. This means ensuring that all processes that touch employee needs are running smoothly. This includes all aspects of the employee life cycle, including contracting, employee on-boarding, payroll, benefits management, office administration, administration of off-site spaces, employee engagement, staff retention and career progression.
• Execute on a data-driven approach across all People activities. It is your responsibility to ensure you and your team are leveraging all available data to drive decision-making.
• You will collaborate with other Groups and Departments on programming, including but not limited to Schools, Talent Acquisition, Technology, and Finance.
• Align company processes and policies with best practices and employment/labour regulations in all countries of operation.
• Execute on performance and talent management initiatives and resource planning.
• Lead all investigations, meetings, and reviews related to any disciplinary issues of gross misconduct or gross negligence, as well as any appeals or grievances.
• Supervise the Manager, Administration and Manager, People Operations and other People staff as needed to ensure delivery of all People Group programming.

What You Should Have

• Bachelor’s Degree in Business or other related field with top academic marks; MBA/grad Degree a plus.
• At least eight years’ experience, including within leadership roles and for rapidly scaling companies – across operational and project managerial capacities.
• Strong analytical thinker, ideally with previous experience in board commercial and operational areas.
• Self-starter; highly driven individual that will take ownership from the get-go and proactively look for improvement.
• Strong leadership skills and demonstrated ability to work with a very diverse workforce.
• Excellent written and verbal communication skills.
• Excellent organizational, leadership, analytical problem solving and strategic thinking skills
• High integrity with zero tolerance for any unethical business practice.

You’re Also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Programme Manager, Schools

Location: Edo, Nigeria

Background
Schools Group:

• Schools is the heart of our work. The team is mandated to inspire teachers to teach with passion, pupils to learn with purpose, parents to believe in a better future for their children, and communities to become the change they want to see in the world.
• To achieve this vision, the team ensures schools are smoothly run – the school team is motivated and inspired, delivering life changing lessons, creating an experience that makes parents stay with us, and also cultivating interest and excitement in our work in communities where we serve.
• Schools is responsible for ensuring all of the work created by our expert teams, including Instructional Design, Leadership & Development, Technology, Communications, Creative and Insight, are used in each school, and each school is managed to achieve its goal of ensuring every child enjoys a learning environment that develops her core skills, knowledge and confidence.
• The performance of the entire organization is led by the Schools Group, which is responsible for day-to-day management of each school. Schools works to strengthen school enrollment and student retention, ensuring every school is regarded as the strongest school in its neighborhood and delivers on improved learning outcomes for children and earns the trust of the parents.
• We engage with school leaders and teachers every day, ensuring ongoing professional development, performance management, and intensive coaching. We are always seeking effective ways of ensuring every school is supported with data-driven practices. We measure our success through both the financial sustainability of the school and the learning outcomes of the children in the classroom. We are performance driven.

Schools Leadership:

• Schools is the heart of our work. The team is mandated to inspire teachers to teach with passion, pupils to learn with purpose, parents to believe in a better future for their children, and communities to become the change they want to see in the world.
• To achieve this vision, the team ensures schools are smoothly run – the school team is motivated and inspired, delivering life changing lessons, creating an experience that makes parents stay with us, and also cultivating interest and excitement in our work in communities where we serve.
• Schools is responsible for ensuring all of the work created by our expert teams, including Instructional Design, Leadership & Development, Technology, Communications, Creative and Insight, are used in each school, and each school is managed to achieve its goal of ensuring every child enjoys a learning environment that develops her core skills, knowledge and confidence.
• The performance of the entire organization is led by the Schools Group, which is responsible for day-to-day management of each school.
• Schools works to strengthen school enrollment and student retention, ensuring every school is regarded as the strongest school in its neighborhood and delivers on improved learning outcomes for children and earns the trust of the parents.
• We engage with school leaders and teachers every day, ensuring ongoing professional development, performance management, and intensive coaching. We are always seeking effective ways of ensuring every school is supported with data-driven practices. We measure our success through both the financial sustainability of the school and the learning outcomes of the children in the classroom. We are performance driven.

About the Role

• As the Programme Manager, Schools you will support the Director, Schools in running of academies by leading implementation of school specific events and community outreach programs across all academies.

What You Will Do

• Coordinate the Management of EdoBEST in collaboration with the Director of Schools and Academics
• Supervise and Manage Community engagement strategy for building powerful public schools
• Develop, manage and supervise PTA engagement activities in day to day running of the schools
• Coordinate schools, supplies, grounds, and overall inventory management; principal supervision and mentorship; and more – including accountability measures
• Coordinate community outreach across all EdoBEST schools including advertisements, events, communications, programmes, promotions and more aimed at parents, community leaders and influencers, and general public
• Spend time in EdoBEST schools developing knowledge of the communities as well as driving customer insights and critical business issues opportunities
• Assist in recruiting, induction trainings, workshops, and on-going professional development
• Oversee the collation of information from all departments; maintain weekly trackers, supervise data collection from field; work with assign partners and Director to increase community linkages.
• Ensure that schools` grounds and buildings are maintained, oversee repairs, and training principals.
• Develop and work with Parent Teachers Associations, Community Leaders in developing strategic plan for school management.
• Oversees activities of the department in the absence of the Director

What You Should Have

• A Bachelor’s Degree Social Sciences, Community Development, Business Management or in any relevant field
• At least 5 years relevant experience, including extensive experience in operations, programme management, managing field teams, retail, sales, and customer strategy
• Prior experience working within a fast-paced, metric driven sales organization; start up or high-growth company experience preferred
• Experience working with low income customers; community engagement in the education or health sector is a major plus
• Experience planning events; interacting with major stakeholders; community, business and government
• Passion for Bridge’s vision of democratizing the right for all children to succeed

You’re also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Edo
Employment Type: Full-time

Operations Group

• The Operations Team is responsible for the execution, and management of the entire sequence of processes required to service the activities of each school, and to provide that support at scale in the most cost efficient and effective way possible.
• It is the nerve center of the work that is done in any region, and is the interface that brings all school-level support functions together through it’s different departments – Customer Care, Revenue Assurance, Facilities and Supplies, Instructional Oversight, Quality Assurance, IT Operations, and Supply Chain.
• The Operations Leadership is responsible for providing overall leadership to the team, through the supervision of all routine tasks, coordination between all teams, oversight of all systems, processes, and data capturing, and ensuring that the work done by the team is done in the most efficient and cost effective way possible to enable us to better service our parents and government partners, provide a better experience for our employees, and a stable platform on which we continue to scale our work.

IT Operations

• IT Operations is responsible for last mile delivery of technology, ensuring that everyone from school staff to executives, all have the functioning technology they need to excel at their jobs. It also oversees the technical infrastructure that supports and connects all of our global offices, as well as the back-office systems that power our customer care centers, finance teams, warehouses, and more.
• Within the technology group, IT Operations also holds the distinction of being the only department with a dedicated presence in each of our operating territories, meaning that is also the key conduit and primary advocate for all aspects of technology at our, ensuring the work done by the other technology departments delivers on its potential.

About the Role

• The Manager, Information Technology role will ensure the provision of superior customer service throughout the business, through the maintenance, enhancement and efficient operation of IT functions. Additionally, the role will include responsibility for ensuring the security and integrity of IT operations and systems, as well as the line management of IT officers.
• The flexibility to work outside normal business hours is integral to this role, as is the ability to work under broad direction and minimal supervision.

What You Will Do
The role holder will work collaboratively within the IT Team to achieve the following:

• Provide first point of IT Support contact for all staff, covering all hardware, software and associated peripherals.
• Deploy computers, academy technology, and associated peripherals including new installations and redeployment of existing equipment.
• Install and configure operating systems and software to agreed standards under the direction of Program Director and senior IT personnel.
• Manage the local area network and internet connection
• Recommend, source, install, and maintain network equipment such as firewalls, routers, and switches
• Maintain existing equipment to standards, by performing upgrades, new installations, and carrying out routine procedures.
• Assist in the compilation and maintenance of an accurate inventory of hardware and software, and ensuring that records are kept up-to-date within the service desk system.
• Ensure network security through installation of appropriate hardware and software, as well development of IT policies
• Troubleshoot technical issues to resolution and/or escalate to colleagues, suppliers, or partner organizations as required.
• Log all incidents and service requests in designated service desk system, where necessary login on behalf of the staff.
• Manage service desk tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency.
• Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to the relevant suppliers in a timely manner.
• Work with colleagues to monitor performance of systems, ensuring that issues are appropriately escalated and resolved.
• Supervise, train, and mentor junior staff members in all of the above.
• Provide technical assistance to project teams and undertake technical project roles when required.
• Manage IT infrastructure improvement projects, including scheduling and budgeting.
• Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT Department.
• Maintain and develop excellent working relationships with key suppliers, conducting dealings in a professional and appropriate manner.
• Provide at all times a professional, courteous and rapid response to individual users.

What You Should Have

• A Degree from a recognized university with top marks in Computer Science or a related discipline
• 5-10 years relevant IT/industry work experience
• Experience working within a fast-paced environment
• Relevant Microsoft certification
• Excellent technical knowledge of PC/Mac hardware
• Working technical knowledge of current protocols, operating systems, and standards
• Software and hardware troubleshooting
• Windows desktop (7/8) and Windows Server (at least 2008) experience
• Routers, switches, and firewall experience
• Microsoft Office 2007/2010 support
• Active Directory administration
• TCP/IP
• Experience working and training on a variety of IT subjects and applications
• Excellent Writing and oral communication skills
• Good research skills, including ability to identify and propose solutions to issues/crisis
• Knowledge of Android technologies, Smart Phones, LAN and Wi-Fi configurations
• Experience with admin of Microsoft systems such as Navision, IIS, or Sharepoint.
• Experience with AWS

You’re Also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, we work in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Programme Manager, Academics

Location: Edo, Nigeria

Background
Academics Department:

• The objective of Academics is to drive student achievement. To do so, we consider each minute of each class period of each school day for the typical child, in every grade level. The student’s daily experience — her path to achievement — emerges from her relationship with the school’s teachers and the content that is shared with her.
• Academics ensures that Schools have children’s learning at its core. Academics in each territory or program works with our shared services Academics Department, including Instructional Design and Learning Innovation.
• Instructional Design, with a core focus on structured pedagogy, is one of our core levers to support teachers and to empower children to learn. With a relentless focus on improvement of learning at scale, Academics works with our Learning Innovation team to scientifically test improvements to our work.
• Academics works to ensure that we are deploying locally appropriate content aligned to the state or national syllabus; that we are carefully tracking the use of our instructional design materials and their efficacy; that we are evaluating the best use of the school day and school year; that we are measuring learning in each grade level, in each school; that we are preparing children to succeed in state and national exams; and that we support graduates transition into Secondary School.
• We keep children’s learning and development as our focus. We never waver from our belief that every child can learn and that schools are the centre of the social justice movement to end generational transfer of poverty.

About the Role

• The Programme Manager, Academics will work on developing scalable solutions for EdoBEST pupils to excel at the secondary school.
• At the core of this work is test preparation. The expectation of every EdoBEST pupil is to excel on the Primary School Leaving Certificate (PSLC).
• The Programme Manager will also work with students to be prepared beyond the classroom for secondary school studies and on building an alumni network beyond primary school.
• This role will be a mixture of designing, tracking, and communicating. With the support of the Academic Director, the Programme Manager will design and test ways to increase scores, improve soft skills, increase scholarship recipients, and many other projects.
• You will also track junior secondary school application acceptance rates, report on graduating class and alumni success, and other matters pertaining to post secondary education.
• All of this work will require communication and coaching with schools to increase sustainable support and the greater community to source new scholarships, get the support of local leaders, and create alternative avenues to post primary success.

What You Will Do

• Become an expert on the PSLC and work with the Instructional Design team to create a world-class preparation programme.
• Become an expert on examination preparedness: Conducting lesson observations in the high stake class, working with the Learning Innovation team in evaluating strategies aimed at improving students’ achievement, working with the Leadership & Development team in professional development for teachers preparing students for high stake exams.
• JSS Transition and Scholarship Programme: Become an expert on the JSS admissions process into model colleges, private institutions, and other elite schools in Edo aligned to the NERDC syllabus, searching for scholarships and tracking all students throughout their secondary journey.
• Think “Beyond High Stake Exams”- how are we setting up ALL students for success beyond secondary school.
• Seek Leverage – Identify and develop plans for implementing the highest impact initiatives and programmes that drive performance on High Stake Exams.
• Execute Well – Oversee the planning and implementation of large-scale programming for High-Stakes Assessments across Edo
• Collaborate effectively with other EdoBEST teams – Operations, People, Schools, Policy & Partnerships
• The Programme Manager will report to the Academic Director

Educational Qualification and Experience

• Bachelor’s Degree in a related field
• Past experience with the PSLC such as a teacher, tutor, test designer, or related roles
• Previous project management experience
• Work experience in Edo and junior secondary admissions is a plus but not a requirement

What You Should Have:

• The Program Manager must be a data-driven individual with experience in the PSLC.
• You must be an expert in Junior Secondary School Admissions who understands exceptional performance and can motivate and support pupils in excelling.
• Ideal candidates have worked in organizations with a proven track record of generating examination performance.

In addition, the Program Manager must:

• Be a self-starter and problem-solver.
• Be hard working and collaborative, with the tenacity to plow through challenges and an appreciation for teamwork toward achieving a shared vision.
• Be a fast learner and someone who is able to flourish in fast paced, dynamic, and sometimes ambiguous environments.
• Be both detailed and results-oriented, driven by the data that will allow us to know what is working and what isn’t working for kids.
• Have strong project management skills and excellent organizational skills, with keen attention to detail and ability to follow up systematically on a broad set of initiatives and decisions.
• Be an effective, articulate communicator who can represent Bridge to external audiences.
• Be humble and ready to “roll up your sleeves” to get things done.

You’re also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Director, Operations

Location: Edo

About the Role

• The Director, Operations is responsible for the operational performance of our entire network of schools in EdoBEST. This includes Supply Chain (procurement, warehousing & logistics), Facilities Management, Operational Programme Managers, IT Operations, Customer Care & Revenue Assurance.
• You will be responsible for ensuring every school operates effectively; That school staff are supported by being provided with the correct tech assets, learning materials and teaching supplies;
• That our academy facilities are maintained;
• That uniforms, and any other products are provided in a timely manner to parents who purchase them;
• And for both our Academies & Government Partnership schools – products are delivered in a timely manner, an accurate count of all learning materials and supplies is maintained;
• That instructional delivery runs effectively by ensuring accurate forecast of learning material needs, proper maintenance of existing inventory and on time delivery of projected quantities;
• That the provision of service to ensure all issues are captured and resolved, is carried out in a prompt, professional and caring manner; and That continuous data collection and analyses is used to quality assure and drive process improvements
• This is a high-impact role for someone who loves taking on challenges in large scale – we plan to support thousands of schools across EdoBEST
• The Director, Operations is one of the most senior roles in the Nigeria business, making up a key role in the Senior Management Team.
• You will be responsible for managing a large team across the country, driving the execution, management and innovation of the following departments to serve our schools’ needs:
• Supply Chain – overseeing our procurement, warehousing, inventory management, and logistics, making sure every Academy and Government school has all the resources needed in the most cost-effective and efficient way possible, while negotiating with global suppliers;
• Customer Care Call Centre – serving both as the support hub for our school leaders, teachers and parents across our Academies and Government schools;
• Quality Assurance – our internal data-driven, field based audit and monitoring team;
• IT Operations- working with the core Technology group to support our tech-enabled academies and Government Schools to function and excel;
• Programme Management teams – managing programme managers responsible for everything from preventative fraud management, facilities and repairs, instructional and academic delivery through systems compliance.

What You Will Do

• Manage a diverse support team including Supply Chain (procurement, warehousing & logistics), Facilities, Operational Programme Managers, IT Operations, Customer Care & Revenue Assurance.
• Be responsible for all operational performance indicators of our Academies and Government schools, including but not limited to:
• Improving adherence and compliance to existing systems and processes
• Striving for operational excellence in a resource-constrained environment
• Continually iterating and improving systems
• Building a zero tolerance environment for fraud and leakage
• Learn, reinvent, optimize and manage every aspect of the operations of a NewGlobe supported Academy (Bridge Academies & Government Schools) and the necessary headquarters support, from supplies management to classroom instruction to cleaning to customer care.
• Create highly-structured, insightful processes, systems and recommendations with a data-driven approach; and, alongside senior executives, critique and modify the operational components of the NewGlobe model.
• Lead (or support) every job in the entire academy operations. No job is too big or too small for you to do.

What You Should Have

• At least 8+ years of post-undergraduate full time work experience in a highly operational role; experience in supply chain will be ideal
• Significant experience in managing operations and/or supply chain, at any company that has rapidly grown in headcount and number of locations, e.g., large scale retail
• Work experience in a fast-paced environment with ever-changing demands and priorities e.g. hyper-growth start-up company.
• Experience in process design, development and implementation
• Some level of engaging government agencies is a plus
• Strong analytical skills and extensive experience in providing actionable insight to data
• Experience in improving productivity and reducing cost of a product or service
• Experience managing a multi-disciplinary team
• Experience in working in a matrix environment and serving several internal customers
• Excellent organizational, leadership, problem solving and strategic thinking skills
• Good written and verbal communication skills

You’re also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online