Employment Opportunities at Davenport Microfinance Bank

Job Title: Risk & Internal Control Officer

Location: Lagos
Employment Type: Full-time

Main Responsibilities and Tasks

• Ensure branch staff comply with Internal Code of Conducts; Policy/Procedure and Regulations on transactions initiated by the bank.
• Ensure that all expected activities as stipulated in the control checklists are performed by the branch management
• Educate and train staff on compliance issues, and acting as the contact point within the branch for compliance queries from staff members
• Create and improve homogenous Compliance Culture in the assigned branch that aligns with control and business objectives of the Bank
• Build strong KYC and KYCB compliance environment in the assigned branch i.e. ensure capturing of all valid KYC documentation into all customers’ accounts in the Core Banking Applications through the regular review of Account opening and documentation both on client files and on the system.
• Carry out unannounced field visit to clients’ business locations before or after loan approval as the case may be.
• Ensure integrity of the transactions and GL accounts in the branch through daily review of the branches GL balance reports. Any major deviation from the standard must be escalated.
• Institute and enforce aggressive Cost reduction Strategies/Tactics for the branch under your purview to ensure zero% income wastage
• Ensure prompt resolution of all recommendations in the Internal Audit Report, Regulatory Examiners Report and other Statutory Examiners Report involving the branch under your purview.
• Ensure daily Call Over of all Tills transactions (which include but not limited to deposit/withdrawal slips, Cheque slips, Internal fund transfers) within 24 hours of posting and where practicable online same day and as may be advised to you from time to time
• Daily Review of all System Generated Override Message/Exception Reports to ensure that appropriate approvals were obtained for it and that they are valid transactions
• Daily review of ATM Card and Pin Management or any other related reviews to ensure any irregularities are discovered and escalated promptly.
• Conduct Special Investigation as may be directed by the Risk and Compliance Manager.
• Conduct spot checks, stock taking and other functions as may be assigned from time to time.
• Ensure prompt and qualitative rendition of relevant returns and reports as may be required by the Risk and Compliance Manager which will include among others: Critical Control Issues Report, Unusual Incidence Report, Report on assets ageing in standard approved format etc.
• Any other job that may be assigned by the Risk and Compliance Manager.

Requirements

• Candidates should possess a Bachelor’s Degree qualification with 2 – 4 years work experience.

Application Closing Date
18th January, 2023.

How to Apply
Interested and qualified candidates should send their CV to: HR@totalsecureng.com using the Job Title as the subject of the mail.

Job Title: Legal & Compliance Officer

Location: Lagos
Employment Type: Full-time

Responsibilities
Legal:

• Support to provide analysis on legal and policy issues
• Support in co-ordinating the writing and updating of processes, procedures and other guides relating to operations
• Review contracts, legal related documents, internal policies and ensure they are in compliance with all statutory or legal requirements
• Support to manage the Institution’s charged off loans and non- performing assets
• Provide legal counsel to recover outstanding debts from defaulting Customers.
• Conduct research into variety of legal issues.
• Examine and report newly published laws, acts and regulations and ascertaining how these affect the institution’s business
• Perfecting of legal documentation.
• Support in recommending operating policy and procedural improvements.
• Keep abreast with all government legislations and CBN policies that may affect operations and present opinion/advise on same
• Provide support for all Law Enforcement related matters when required to do so
• Support to develop comprehensive reports on matters that are to be instituted in Court.

Compliance:

• Support to create necessary awareness on regulatory and supervisory provisions, circulars, directive and legislations affecting the bank’s operation and objectives
• Support to collaborate with HR department to provide periodic trainings for staff on Regulatory compliance.
• Follow up on approved recommendations of CBN, NDIC etc.
• Ensure full compliance of monthly reporting to regulatory bodies CBN, NDIC, EFCC, Credit bureaux.
• Prepare evaluation report on compliance to the management on monthly basis

Profile

• Education level: Degree in Law and a relevant Professional certification is an advantage.

Specific training required:

• Training on Company products and services.
• Work experience required (domain and number of years):
• Must have a minimum of Four (4) years post call legal experience out of which minimum of twelve (12) months in a financial institution.

Application Closing Date
18th January, 2023.

How to Apply
Interested and qualified candidates should send their CV to: HR@totalsecureng.com using the Job Title as the subject of the mail.

Job Title: Relationship Officer

Location: Lagos
Employment Type: Full-time

Main Responsibilities

• The Relationship Officer is responsible for processing the loans, monitoring the loan portfolio and developing the Advans La Fayette MFB loan clientele.
• He/she will also be responsible for developing the savings and deposits portfolio for the target groups.
• The client Officer will spend more than 70% of the time on the field by performing visits to clients in commercial areas.

Profile

• Bachelor’s Degree or Higher National Diploma in any discipline from accredited polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter.
• 1 – 2 years work experience.
• Good relationship and communication skills with strong team spirit
• Strong analytical skills
• Good computer skills
• Real motivation to work and grow in a performance based environment
• Taste for fieldwork.

Additional Knowledge / Skills Required:

• Practical knowledge of micro / small / medium businesses
• Knowledge of microfinance bank sector is an advantage
• Good writing skills
• Knowledge of the major local languages.

Application Closing Date
18th January, 2023.

How to Apply
Interested and qualified candidates should send their CV to: HR@totalsecureng.com using the Job Title as the subject of the mail.

Job Title: Recovery Officer

Location: Lagos
Employment Type: Full-time

Main Responsibilities
Recovery Management:

• Assess the situation of late payment to facilitate speedy customer in the payment.
• Ensure that 50% of clients in Par 1-90 portfolio are contacted.
• Ability to conduct proper portfolio handover.
• Ensure that all correspondence/information are requested and received from responsible Client Officers and kept in the clients file.

Asset seizure / sales:

• Ability to successfully conduct assets seizure independently.
• Ensure proper documentation of the seized item and immediate storage of the same.
• Maintain good communication with the Head of Recovery if challenges occur during seizures and also work with him to fix prices of the items in line with the banks policy.
• Ability to coordinate seizures systematically with sales to ensure that the sales of the items can cover for the total outstanding debt.

Arrears Portfolio Management:

• Conduct Portfolio segment analysis to identify risky segments and potential methods of recovery of the debt.
• Ability to Follow up on pending payment agreements with default clients and reach negotiated agreements with them.
• Identify challenges in own portfolio and discuss same with the Head of Recovery with the objective of overcoming the challenges to recover the debt.
• Identify and analyse portfolio to determine root causes of default and propose the best method of recovery of the loan.
• Ensure that very difficult cases at least 5 per week are brought to the attention of the weekly arrears committee meeting for a concerted effort towards debt recovery.

Reduction of Loan restructuring, Loan refinancing and Loan write-offs:

• Ability to react proactively to unhealthy and risky portfolio thereby saving the institution of losses.
• Conduct prompt follow up on all parties leading to a jointly negotiated settlement and reduction of losses.
• Look for innovative ways to get loan repayment other than restructuring, refinancing and write-offs.
• Reduce write-off projections for own portfolio by 30% monthly.

Generic Responsibilities:
Quality control and production arrears management:

• Ensure the recovery of written off loans.
• Monitor customer file and late payment in arrears.
• Perform reminders by telephone, mail or in the field of late payment by customers.
• Apply debt collection procedures to unpaid installments.
• Maintain close contact with customers when necessary and feasible.
• Achieve given recovery targets.
• Negotiate a new schedule in case of actual difficulty of the customer found.
• Ensure recovering unpaid installments is in accordance to the banks’ policy.

Controls:

• Checking past due notices/other client correspondence/letters.
• Monitoring customers’ compliance to timeline.

Profile

• Education level: HND / B.A. / B.Sc in any related discipline, and must have completed NYSC or possess an exclusion certificate. Special Training: Debt Recovery Training will be an added advantage.
• Experience Required: Minimum of one (1) year experience as a collection recovery officer preferably in a financial institution.

Application Closing Date
18th January, 2023.

How to Apply
Interested and qualified candidates should send their CV to: HR@totalsecureng.com using the Job Title as the subject of the mail.