Ongoing Massive Recruitment at Opay Nigeria

OPay: OPay Nigeria is a mobile money platform operated by OPay Digital Services Limited and licensed by the Central Bank of Nigeria. Launched in June 2018, the company has spread its services across all 36 states in Nigeria with over 300,000 mobile money merchants. We are more than a payment company. We believe everyone should be able to enjoy financial and social inclusion, without regard for physical borders, boundaries, or even social status.

OPay is a one-stop mobile-based platform for payment, transportation, food & grocery delivery, and other important services in your everyday life. Millions of users rely on OPay every day to send and receive money, pay bills, and order food and groceries.

We are recruiting to fill the positions below:

Job Title: Customer Service Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Tracking customer experiences across online and offline channels, and touchpoints.
• Collaborating with internal teams to enhance customer experience and brand awareness.
• Identifying customer needs and taking proactive steps to maintain positive experiences.
• Documenting processes and escalating customer issues, as well as customer compliments and complaints.
• Responding to customer queries in a timely and effective manner, using appropriate communication channels.
• Analyzing customer feedback on products/services and new releases, as well as preparing reports.
• Evaluating customer experience surveys and facilitating improvements
• Aligning customer experience strategies with marketing initiatives as well as informing customers about new product features and functionalities.
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Gather customer feedback and share with our Product, Sales, and Technology teams.

Requirements

• Candidates should possess an OND / HND qualification with a minimum of 2 years work experience.

Application Closing Date
31st March, 2022.

How to Apply
Interested and qualified candidates should send their CV to: jobsng@opay-inc.com or philipokeke@opay-ctr.com using the Job Title as the subject of the mail.

Job Title: Bank Reconciliation Lead

Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

• Capturing of monthly transactions entries in the accounting system.
• Monitoring of bank transactions and charges (e.g., AMF and other account charges) and liaising with bank where there are disparities.
• Preparation of Cash and Cash Equivalents reports and Open Items at month-end.
• Archiving of Statements and Recons for Audit and Record Purposes.
• Preparation of bank reconciliations on daily and monthly basis (after capturing of entries)
• Review and approval of all accounting transactions related to products.
• Liaising with relevant banks and other external parties as required.
• Other responsibilities assigned by the supervisor.

Experience and Education

• Bachelor’s Degree in Accounting or Finance related course
• Minimum of 3 years of experience in bank reconciliation duties
• FINTECH industry experience required
• Experience with SAP a plus.

Knowledge, Skills and Abilities:

• In-depth knowledge of products and concepts relating to the FINTECH industry
• Knowledge in accounting and bookkeeping
• Detail-oriented and committed to accuracy
• Self-starter and highly motivated
• Ability to work under pressure to meet goals and deadlines
• Critical thinker and problem solver
• Strong oral and written communication skills
• Advanced Excel skills and technology proficient.

Application Closing Date
11th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Legal Counsel

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Responsible for the legal affairs management of the company and providing legal consultant services.
• Establish company legal management and contract management framework. Analyze, report & manage legal risks for business lines including (but not limited to) core-tech, fintech-related agreements.
• Responsible for drafting, reviewing contracts and relative documents for new & ongoing business transactions
• Cross collaboration with other departments
• Provide legal support for e-commerce and digital marketing initiatives
• Ensure onboarding and training of new business partners, and reinforce with existing business partners, to help drive value, discipline and assist business partner understanding of risk management and mitigation involved in the contract negotiation process.
• Develop expertise in relevant legal regimes, including data privacy laws and industry standards and intellectual property, in order to facilitate regulatory and internal compliance.
• Provide general legal advisory in company legal affairs and disputes.
• Manage external law firms and legal consulting.
• Other duties assigned by superior.

Requirements

• Minimum of LLB
• Certificate of Call to the Nigerian Bar (BL)
• 6-8 years’ post-qualification experience.
• Multinational/law firm experience desirable, though not mandatory.
• Extensive knowledge of the Nigerian laws, regulations and policies.
• Depth and familiarity with the financial services industry, fintech regulations and policies.
• Excellent grasp of legal research, advisory and analysis.
• In-depth communication skills – drafting, review, negotiation.
• Excellent logic and comprehension, excellent organizational and communication skills.
• Excellent problem-analysis and problem-solving skills.
• Great command of English (written, spoken).
• Excellent team leader.
• Highly motivated and achievement orientated.
• Genuine interest in digital platforms, financial technology services and innovation.

Application Closing Date
10th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Operations Manager (POS Business)

Location: Lagos

Job Summary

• The Senior Operations Manager is responsible for the smooth running of daily business operations(POS Segment) and develops policies around pricing, agent acquisition, Agent Onboarding, Aggregator Onboarding and general POS operations.
• Must have sound knowledge and experience tracking business results, performing cost-benefit analyses, and monitoring production KPIs.

Key Responsibilities

• Developing policies around POS Operations
• Develop performance metrics to build, deliver, report and track mechanism
• Evaluate reports, decisions and department results on established goals.
• Continuous tracking of market trends and ensuring up-to-date knowledge of market offerings to be able to provide advice on potential financial planning solutions based on merchants’ needs.
• Identify new business opportunities and ensure revenue generation
• Driving efficiency and mitigating operational risks to the barest minimum.
• Develop process improvement initiatives to achieve operational excellence
• Analyzing business models, conducting risk assessments on operations and putting contingencies in place.
• Carrying out other operational duties when required

Job Requirements

• Minimum of a B.Sc / HND in a reputable institution.
• Minimum of 5 years experience as Operations Manager in a FINTECH, E-PAYMENT firm, Commercial Bank or related sectors
• Must have good knowledge and experience developing around the general operations of a business.
• Good analytical and team management skills.

Application Closing Date
4th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Manager

Location: Lagos

Job Summary

• The Business Development Manager is responsible for managing the company’s business in the region responsible for mobile money agent acquisition, developing strategies to increase sales revenue as well as coordinating and supervising all sales staff in the territory.

Key Responsibilities

• Engaging with corporate organizations to introduce them to our products
• Draft and pitch our products to prospective organizations
• Setting goals and developing plans for business and revenue growth.
• Control & monitor movements of agents and terminals across the territory to ensure maximizing sales opportunities.
• Market penetration, agent’s acquisition drive, and management of existing / potential agents in the territory/region.
• Foster and develop relationships with customers/clients
• Planning regional/territory Sales Strategy, Consistent Target Delivery, and Achievements.
• Development of the Team to meet & exceed Business metrics in the regions.
• Resolving critical sales/operational issue(s) that are beyond sales executive capacity.

Requirements

• Degree in Business, Marketing and any related course
• Relevant prior experience of 5 years as Lead merchant Acquisition Executive in an Agency Banking or FINTECH firm or from a commercial bank.
• Previous achievement in the public and private sector
• Strong communication and presentation skills
• Strong marketing & negotiating skills
• Strong engagement skills
• Fluent written & spoken English.

Application Closing Date
4th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Java Developer

Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities

• Contribute in all phases of the development lifecycle
• Design, build and configure applications to meet business process and application requirements.
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Job Requirements

• BS Degree in Computer Science, Engineering or a related subject
• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE platforms
• Object Oriented analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in the Spring Framework
• Experience as a Sun Certified Java Developer
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
• Experience with test-driven development
• Must have experience in building high-performing, scalable, enterprise-grade applications.

Application Closing Date
15th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Android Developer

Location: Ikeja, Lagos
Employment Type: Full-time

Description

• We are looking for an Android Developer with experience in building high-performing, scalable, enterprise-grade applications.

Key Responsibilities

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Required Skills

• BS / MS Degree in Computer Science, Engineering or a related subject.
• 3 – 5 years work experience.
• Proven software development experience and Android skills development
• Proven working experience in Android app development and have published at least one original Android app
• Experience with Android SDK
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

Application Closing Date
15th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Associate Product Director

Location: Lagos
Employment Type: Full-time

Job Description

• We have an opening for the role of an Associate Product Director. You are responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the engineering team.
• The Product Director’s job also includes ensuring that the product efforts support the company’s overall strategy and goals. You’re also responsible for leading the Product Manager team.

Key Responsibilities

• Define the product strategy and roadmap
• Build and implement product strategies consistent with the vision of Opay.
• Retrieve and analyse feedback from customers٫ stakeholders and other teams to shape requirements٫ features and end products
• Collaborate with senior management to create product plans and roadmaps
• Supervise and support product managers and coordinate cross-functional teams
• Prepare and review product requirements documents (PRD)
• Organize product releases properly and ensure the compliance with schedule
• Prepare recommendations to expand product base and vision

Job Requirements

• Degree / Diploma in Computer Science, Engineering or related field.
• 3-5 years’ experience working as a Senior Product Manager in Card Payment, Payment Integration.
• Previous experience managing multiple teams is preferred
• Technical Background, with experience with Mobile Development.
• Expertise in Product Strategy, Development & Launch, Agile and Scrum Experience would be highly valuable.
• Demonstrated success defining and launching excellent products
• Passion for conceiving, creating and designing useful, innovative products
• Significant experience in product lifecycle management and working in Agile environment
• Strong leadership and interpersonal skills
• Strong problem-solving skills with creative approach
• Excellent teamwork skills
• Proven ability to influence cross-functional teams.

Application Closing Date
2nd March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Internal Control Manager

Location: Lagos
Employment Type: Full-time

Job Summary

• The Internal Control Manager will be responsible for conducting and evaluating the company in order to assess risk and compliance with regulations.
• As an Internal control Manager, you will monitor and measure the company resources, policies and procedures.
• Responsibilities will include increasing the operational efficiency of the organization, detecting and eliminating fraud, mitigating risks, implementing systems and ensuring compliance with relevant regulations.

Job Expectations

• Plan, organize and carry out the internal control function including the preparation of an audit manual and audit plan
• Conduct risk assessment of all departments
• Reports risk management issues and internal controls deficiencies identified directly to the CISO and Company Board and provide recommendations for improving the organization’s operations.
• Evaluate compliance with existing company policies and procedures,
• Identify areas of strengths and weaknesses and engage in continuous education and staff development best practices
• Review the responses to internal and external audit management letter queries to ensure that recommendations are implemented and ensure that all action items are resolved
• Evaluate information security and associated risk exposures
• Evaluate regulatory compliance program
• Evaluating the organization’s readiness in case of business interruption provides support to the company’s anti-fraud programs.

Job Requirements

• Bachelor’s Degree
• Minimum of 4 years’ experience in the Banking or Financial Industry
• Experience in writing internal policies and procedures and process evaluation and documentation
• A demonstrated knowledge of internal controls
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Strong analytical skills. Detail oriented and ability to work and interpret figures and other financial information.
• Strong written and oral communication skills
• Ability to demonstrate a professional and objective perspective at all times.

Application Closing Date
9th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Fraud Analyst

Location: Lagos
Employment Type: Full-time

Key Responsibilities
Resolving Customers Complaints:

• Notifying the beneficiary banks on fraudulent transactions
• Resolving customers’ complaints on erroneous transactions.
• Verification of Court Order and ensuring funds are returned based on Court order.
• Reversal / transfer of funds to new wallets.

Responding and Liaising with other Financial Institutions:

• Investigating other financial institution inquiries and requests.
• Providing prompt response to financial institutions inquiries.
• Liaison with banks on request for further information on transactions consummated by our users/agents.

Review and Monitoring of Suspicious Transaction:

• Conducting review of suspicious transactions for further investigation and possible filing of Suspicious.
• Transaction Reports (STRs) to the Nigerian Financial Intelligence Unit (NFIU).
• Monitoring of new users to identify suspicious names and transaction
• Monitoring, blocking and unblocking of unusual/suspicious transactions into customer accounts

Competencies:

• Bachelor’s Degree
• 3 – 4 years working knowledge as a Fraud Analyst in a FinTech / Financial organization.
• Knowledge of relevant internal policies and SOPs
• Analytical thinking
• Communication skills (Presentation, Persuasion, Knowledge and Information-sharing).

Application Closing Date
15th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Executive

Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Engaging with corporate organizations and SMEs to introduce them to our products
• Draft and pitch our products to prospect organizations and SMEs
• Setting goals and developing plans for business and revenue growth
• Researching prospective companies in target markets
• Foster and develop relationships with customers / clients
• Draw up client contracts – depending on the size of company
• Have a good understanding of the businesses’ products or services and be able to advise others about them.

Qualifications

• Degree in Business, Marketing and any related course
• Relevant prior experience of 2 years in commercial banking
• Previous achievement with corporate organizations and SMEs
• Must have contacts and network with SMEs
• Strong communication and presentation skills
• Strong marketing & negotiating skills
• Fluent written & spoken English.

Application Closing Date
23rd March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Manager

Location: Abuja (FCT)

Key Responsibilities

• Engaging with corporate organizations to introduce them to our products
• Draft and pitch our products to prospective organizations
• Setting goals and developing plans for business and revenue growth.
• Network and engage with government agencies.
• Identify large enterprises within (oil & gas companies, telecommunications, manufacturing, construction, oil service companies)
• Foster and develop relationships with customers/clients
• Draw up client contracts – depending on the size of the company, this task may be completed by someone else or agreements may not be as formal
• Have a good understanding of the business’s products or services and be able to advise others about them

Qualifications

• Degree in Business, Marketing and any related course
• Relevant prior experience of 5 years in commercial banking.
• Previous achievement in the public and private sector
• Must have contacts and network with government agencies (Federal, State, Local Government)
• Strong communication and presentation skills
• Strong marketing & negotiating skills
• Strong engagement skills
• Fluent written & spoken English.

Application Closing Date
15th March, 2022.

How to Apply
Interested and qualified candidates should send their CV to: recruitmentng@opay-inc.comusing the Job Title as the subject of the mail.

Job Title: Junior Accountant

Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Post and process journal entries to ensure all business transactions are recorded.
• Liaise with Banks and vendors.
• Track and monitor account receivables and payables.
• Perform reconciliations (bank and others).
• Adhere to company accounting and financial guidelines
• Update financial data in a timely manner.
• Assist in the preparation of monthly/yearly financial reports.

Qualifications

• Degree in Accounting or any Finance related course
• Relevant prior experience of 2 years in an Audit Firm.
• Accuracy in the processing of transactions, mathematical aptitude and attention to detail.
• Strong analytical skills.
• Ability to function optimally and succeed in a fast-paced environment.

Application Closing Date
9th March, 2022.

How to Apply
Interested and qualified candidates should send their CV to: recruitmentng@opay-inc.com using the Job Title as the subject of the mail.

Job Title: QA Engineer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• We are looking for a Quality Assurance (QA) Engineer to develop and execute exploratory and automated tests to ensure product quality.

Key Responsibilities

• Designing and implementing tests, debugging and defining corrective actions.
• Conducting tests before product launches to ensure software runs smoothly.
• Discover and Report bugs and errors to development teams
• Ensure the successful deployment of products to the end-users.
• Develop standards and procedures to determine product quality and release readiness
• Research new tools, technologies, and testing processes
• Review user interfaces for consistency and functionality
• Develop and execute exploratory and automated tests to ensure product quality
• Create detailed, comprehensive and well-structured test plans and test cases
• Monitor debugging process results
• Perform thorough regression testing when bugs are resolved

Requirements / Required Skills

• Candidates should possess a Bachelor’s Degree qualification with 2 – 4 years work experience.
• At least 2 years proven experience as a Quality Assurance Tester or similar role
• Have strong knowledge of software QA methodologies, tools and processes
• Attention to details
• Analytical mind and problem-solving aptitude
• Excellent grasp of test metrics, release process and test environment principles
• Understanding of common software failures and faults.

Application Closing Date
15th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Compliance Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Overview

• We are looking for a Compliance Officer to ensure that our operations and business transactions follow all relevant legal and internal rules.

Responsibilities

• Rule book monitoring
• Reviewing of regulator’s website, laws and regulatory guidelines.
• Develop and implement an effective legal compliance program
• Management of Regulatory enquiries/ correspondence
• Ensuring Rendition of Returns and Attestation on the Compliance Grid
• Coordinating periodic Sanctions Screening exercise
• Sanctions Screening alerts review
• Managing of training schedule for teams and coordination of same
• Policy availability to all after review and approval
• Development of annual Compliance Plan
• Product paper review
• Development of Policy Dashboard
• Update of the regulatory report Dashboard
• Coordinating the review of the Compliance SOP and Handbook
• Transaction Monitoring and Reporting
• Minimize the incidence of Audit exceptions from review of Compliance Department’s activities.
• Maintains zero tolerance for non-compliance with laws, industry guidelines, codes of conducts and rules and regulations that are applicable to the Money Market Operators in order to minimize the incidence of fines and penalties from regulatory infractions.

Requirements

• B.Sc / BA in Law, Finance, Business Administration or a related field
• Professional certification is a plus
• 2 – 3 years proven experience as a Compliance Officer or Compliance Manager
• Experience in risk management
• Knowledge of legal requirements and controls (e.g., Anti-Money Laundering, or AML)
• Familiarity with industry practices and professional standards
• Excellent communication skills
• Integrity and professional ethics
• Attention to detail.

Application Closing Date
4th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Only qualified candidate will be contacted

Important Notes

• The above statements are intended to describe the general nature and level of work to be performed by people assigned to it.
• They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
• All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
• We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
• Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
• We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
• Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
• We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the deadline will not be considered.
• Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
• Only qualified candidates will be invited for interview

Please Note: 

• PINNACLE REPORT Is A Nigeria Online Media Platform, That share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants.
• we can not assist any applicant secure a job, loan, grant or scholarship. We only share the information for interested persons to apply.
• Our admins will never call any applicant requesting for payment of my kind or request for any OTP code. Our services are absolutely free of charge. Beware of fraudsters

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Ongoing Massive Recruitment at Opay Nigeria