Are you a graduate seeking for a job? Have you been job hunting for so long? Or have you been dreaming of being employed in the InfoWARE Limited? If your answer is in the affirmative to any of those questions above, then this golden opportunity is for you. We know you won’t let it slip you by. See Full Details on InfoWARE Limited Job Recruitment
InfoWARE Limited Employment Opportunity for Technical Documentation Writer / Instructor
InfoWARE Limited (NG) is the leading Investment banking software solutions provider in the Pan African region with customers in several countries spanning West and East Africa. We offer the most advanced financial software solutions to portfolio and funds management, brokerage and Investment banking companies, SMEs and investors in Africa.
We are recruiting to fill the position below:
Job Title: Technical Documentation Writer / Instructor
Location: Lagos
Employment Type: Full-time
Job Summary
- We are looking for highly ambitious and creative Technical Writer / Trainer to join us in the fulfilment of our mission; among others, to manage our clients using Brokerage, Portfolio/Fund Management, Mobile App and the ERP platforms. Also to support other major FINTECHs building on top of the InfoWARE platform services.
Related Post: Employment Opportunity for Technical Account Manager Graduate Trainee at InfoWARE Limited
What We’re Looking For
- We are looking for a Technical Writer to develop high quality Technical and End-User Documentations to improve the overall user experience of the InfoWARE Platform and Services.
- The right person would develop intimate knowledge of the Platform and services by working with the respective product development and management teams.
Duties and Responsibilities
- Manage training facility needs, learning needs and provide required feedback to the product management team.
- Regularly conduct training needs assessment and analysis.
- Create standardized training processes to streamline user workflow
- Works diligently and expeditiously to access and identify skill levels.
- Creates and maintains both Internal and External competency programs
- Assist in developing & maintaining technical training content, presentations, and associated materials.
- Coordinate training sessions, webinars, and workshops with clients and partners.
- Maintain up to till date knowledge about the platform and its operating ecosystem.
Requirements, Skills and Competencies
- Bachelor’s Degree in Computer Science (Education) or other related courses.
- 0 – 4 years work experience.
- Must have completed NYSC
- Adaptability to work independently and part of a team bringing in experts when needed
- Excellent customer service skills
- Effective written and verbal communication skills and solid professional skills with utmost customer obsession.
- Passion for technology and learning.
- Fluency in French Language would be added advantage.
- The ability to compose clear written instructions is imperative.
- Proven working experience in technical writing of software documentation.
- Ability to create high-quality documentation in perfect, clear and engaging English that’s super easy to read and understand.
- Ability to quickly grasp complex technical concepts and make them easily understandable using text and images.
- Facilitate instructor-led, virtual technical training and assessments including skill sign off for our existing and new employees up to senior technical level acrossall InfoWARE solutions.
Application Closing Date
20th December, 2022.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter in PDF to: jobs@infowarelimited.com using the Job Title as the subject of the mail. i.e. “Technical Writer and Trainer.
PLEASE NOTE:
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
See Also: INEC Online 2022/2023 Recruitment OF AD-HOC Staff | How to Apply
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Important Notice
- The above statements are intended to describe the general nature and level of work to be performed by people assigned to it.
- They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
- Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
Recommended: Ongoing Massive Recruitment for Academic & Non-Academic Staff at the University of Ibadan
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