BURN: BURN Nigeria is the largest vertically integrated modern cookstove company in the world, providing world-class R&D, manufacturing, and carbon offset projects from our HQ in Kenya and across 10 countries in Africa. We are working to create a world where cooking positively impacts all life on earth by producing the world’s most efficient biomass, liquid fuel, and electric cookstoves. Our team of 900 people – 51% of whom are women – is on track to produce and sell over 150,000 stoves per month in 2022 at our solar-powered facility in Kenya.
We are recruiting to fill the position below:
Job Title: Senior Counsel – Labour and Employment
Location: Lagos
Employment Type: Full-Time
Duties and Responsibilities
- Provide counsel to HR, local management, and supervisors on handling employee relations matters, including employee hiring, counselling, discipline, pay, and benefits issues.
- Drafting Employment contracts for various markets in line with Burn’s policies and updating the same to ensure compliance with the Law and procedures.
- Partnering with the HR team to proactively develop HR Policies, processes, and initiatives that minimize legal risk and help create a positive workplace culture.
- Prepares directs and conducts training programs on employee relations matters; e.g. employment law updates, disciplinary matters, investigative techniques, and documentation preparation.
- Lead or provide advice and mentorship on internal investigations. Recommends and helps implement appropriate actions.
- Identifying and assessing labour law risks and mitigation measures
- Remaining current on emergent labour and employment law developments in our different markets and advising on the impact on the Company and implementing any necessary changes.
- Representing and advising the HR team and team leaders on employee relations matters, performance management, employee separations, redundancies, and unfair employment practices.
Skills and Experience
- Have 5+ years of experience practising labour and employment law at a multinational company or law firm.
- Have or be a licensed lawyer to practice in any of the above markets.
- Knowledge of Sub-Saharan Africa Labour and Employment Laws specifically Ghana, Nigeria, DRC, Mozambique, Kenya, and Tanzania.
- Have strong organizational and problem-solving skills.
- Excellent analytical, verbal, written, and interpersonal skills.
- Proven experience conducting labour and employment-related investigations.
- Experience with employee benefits and compensation plans.
- Have experience managing outside counsel.
- Proven experience in resolving international legal issues across borders and multi-jurisdictions.
- A team player capable of working independently on multiple issues in a fast-paced, multicultural environment while emphasizing the overall corporate mission, policies, and goals.
- Bilingual (English and French or Portuguese preferred).
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Apply Here
Job Title: Social Media Representative
Location: Lagos
Employment Type: Full-Time
About the Role
- We are looking for a qualified Social Media Representative to join our team. If you are a customer care professional with experience in digital customer care, we would like to meet you.
- Our ideal candidate has oral and excellent written communication skills and is willing to develop engaging content to solve our customer solutions.
- You should be a ‘people person’ with the ability to moderate online conversations with our digital community.
- Ultimately, act as the face and voice of our brand and manage all country-level customer care issues on digital platforms.
Duties and Responsibilities
- Monitor and attend to queries, concerns and comments posted on the company’s social media platforms.
- Work with in-cross functional teams to meet and exceed customer expectations.
- Daily review of social media posts for accuracy and ensuring inappropriate content is appropriately escalated and resolved.
- Generate weekly reports on feedback, outstanding queries and support provided.
- Facilitate brand consistency and on digital platform, through the stipulated response tree.
- Liaise with multifunctional departments to stay updated on products and features development.
- Build relationships with existing customers, potential customers, and industry professionals.
- Stay up to date with current technologies and trends in social media, design tools and applications.
Skills and Experience
- Candidates should possess a Bachelor’s Degree in Social Media Management, Marketing, or a related field.
- A minimum of 1 year’s experience as a social media representative or a similar role.
- A year of customer service experience would be beneficial.
- Excellent knowledge of social media best practices.
- Ability to effectively use a variety of social media platforms, such as Twitter, Facebook, Instagram, LinkedIn, and Google+.
- Working knowledge of social media tools, such as Hootsuite, Meta Business Suite, and Google Analytics.
- Solid customer service skills.
- Good communication and interpersonal skills.
- Ability to work independently in a fast-paced environment.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Apply Here
Job Title: Training Officer
Location: Lagos, Nigeria
Job type: Full Time
Career level: Mid Level
About The Role
- We are recruiting for a Training Officer who will be responsible for designing and implementing training programs to enhance the sales skills and performance of the sales and field operation teams.
- The individual will ensure that the sales and field operations teams are well-equipped to meet the needs of the organization and to achieve its sales objectives.
Duties and Responsibilities
- Collate, Analyse, and execute day-to-day training needs in the sales and field operations teams.
- Conduct training sessions for new and current sales personnel emphasising Train the Trainer programs.
- Systematically collect feedback from trainers and trainees and identify the emergent issues during the process including delivery methodology and satisfaction levels.
- Generate results, continuously measure trainees’ performance after the session and propose changes where necessary.
- Coordinate with external trainers whenever required.
- Execute Training of Trainers programs for TLs, TSM & RSMs.
- Stay up to date with the BURN manufacturing training curriculum & training content.
- Liaise with senior training officer on day-to-day training needs of sales and field operations teams, propose remedial actions and follow up for remedial actions.
- Knowledge of the carbon market, the causes of climate change and its global effects, and the passion for discussing environmental issues will be a plus.
Requirements
- Bachelor’s Degree in a related field
- At least 2-3 years of experience as a trainer
- Well-versed in the local country’s geography, main languages, and culture
- Superior communication skills
- Very good at working with G-suite/MS Word.
- Willingness to travel frequently within the country (up to 50% travel) E – Excellent reporting skills.
- Previous experience as a Trainer of Trainers would be added.
- Experience working with a Knowledge Management Platform (KMP) or Learning Management System (LMS).
- Experience working in an FMCG environment is an added advantage.
- Exposure to or understanding the carbon operating environment is an added advantage.
- Highly organized
- Quick learner
How to Apply
Interested and qualified candidates should:
Apply Here
Note
- Qualified female candidates encouraged to apply
- BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).
