Venmac Resources Limited is a hotel management company with an unmatched experience in the hospitality Industry. Over the years we have worked with reputable 3-5 star hotels across the nation, providing business solutions in the hospitality industry, and we have earned ourselves as one of the emerging hospitality management company committed to seeing our clients satisfied, hence our slogan ‘Thinking Beyond Boundaries’.
We are recruiting to fill the position below:
Job Title: Marketer (Hospitality)
Locations: Abuja and Lagos
Job Brief
- We are looking for a self-driven individual who is passionate about hospitality and has what it takes to be able to market the services of the company to ensure its visible to the public and it’s able to attracts investors both locally and internationally.
Responsibilities
- Market all the company products to potential investors and follow through the process.
- Develop sales strategies for existing hotels with the aim of making sure they buy into the companies’ sales & digital marketing products.
- Develop strategies and tactics to get the word out about our company and drive qualified traffic.
- Ensure that you are able to meet up the targets of reaching to multiple hotels in a bid to sell the services of the company.
- Deploy successful marketing campaigns and own their implementation from ideation to execution.
- Understand the city’s landscape to be able to identify buildings for the purposes of hotels or serviced apartments.
- Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
Requirements
- Candidates should possess a Bachelor’s Degree in Marketing or any related discipline.
- Minimum of 3 years of proven work experience as a marketer.
- Demonstrable experience in marketing together with the potential and attitude required to learn.
- Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate.
Salary
N30,000 – N50,000 / Month.
Job Title: Hotel Freelance Marketer
Location: Abuja
Responsibilities
- Work closely with the Hotel Manager and Marketing Team to develop and deliver the annual Marketing plan and budget in line with the hotel’s strategic priorities and revenue targets. ·
- Develop and handle the defined online and offline marketing campaigns and subsequently evaluate the effectiveness of these marketing / communication campaigns through effective reporting and if required make appropriate adjustments to future campaigns. ·
- Plan and execute content creation as well as briefings to agencies and ensure delivery in adherence with the brand guidelines and hotel positioning. ·
- Brief, supervise and closely liaise with the appointed Communication / PR agencies and ensure clipping files out of any coverage received. ·
- Act as the brand ambassador within the hotel, drive brand activation and ensure brand experience comes to live throughout every touch point within the hotel. · Run quality assurance and initiate and share the results of guest satisfaction surveys and guest reviews with the hotel team to enhance standards of guest service.
Job Title: Male Cashier
Location: Abuja
Job Description
- As part of the front-end operations team, the Cashier is responsible for maintaining outstanding guest service as per hotel standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding Hotel’s assets.
Focus of Position:
- Positively demonstrate the Hotel’s Core Values by developing trust and respect among peers and management, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to successfully complete all tasks
- Deliver excellent customer service and demonstrate a high degree of professionalism
Responsibilities
- Ensure that each guest receives outstanding service by providing a hospitable environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
- Accurately and efficiently ring on registers and
- Operating cash register
- Cash handling
- Balancing account at the end of every shift or sells
- Accurately maintain all cash and media at the registers
- Communicate guest requests to management
- Enter all payment and funds into the tally program
- Maintain orderly appearance of register area and supplies stocked
- Any other tasks as assigned from time to time by any manager
Prerequisites
- Minimum of ND Diploma graduate or equivalent in relevant fields.
- Must speak, read. Write, and understand English Language.
- Good presentation and team worker.
- 18 – 35 years of age
- Impeachable integrity and honestly.
- Energetic, excellent work ethic, a great attitude, and a smile.
- 2 – 3 years previous hotel-related experience desired, Experience in operating hotel cash outlet office software.
- Good working knowledge of POS advice and operations
- Good awareness of all products and menu and prices
- Adaptability: coping with the diversity of guest and their needs
- Thoroughness, Sensitivity to guest: good relationship skills, Spirit of initiative, Financial awareness
- Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
- Ability to perform these operations using units of Naira (Nigeria money)
- Excellent guest service skills, communication skills, and a happy attitude are essential.
- Cash Handling Skills.
- Must be able to perform repeated bending, standing, and reaching.
- Must be able to occasionally lift up to 50 pounds.
Salary Range
N50,000 – N100,000 / month.
Job Title: Female Hotel Receptionist
Location: Abuja
Responsibilities
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Close guest accounts and check guests out
- Confirm relevant guest information
- Verify guest’s payment method
- Issue room keys
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Listen and respond to guest queries and requests both in-person and by phone
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area.
Salary Range
N50,000 – N100,000 / month.
Job Title: Housekeeper (Hospitality)
Location: Abuja
Job Description
- Keep facilities and common areas clean and maintained.
- Vacuum, sweep, and mop floors.
- Clean and stock guest rooms.
- Clean up spills with appropriate equipment.
- Notify managers of necessary repairs.
- Collect and dispose of trash.
- Assist guests when necessary.
- You must have the ability to manage your time efficiently.
- Work well unsupervised.
- Ability to maintain a professional appearance and interact positively with hotel guests.
- Smart working.
- Cleaning and guest room thoroughly.
- Giving quick attention to hotel facilities to ensure they are intact and safe why handling room keeping.
Job Title: Hotel Male Receptionist
Location: Abuja
Job Description
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Close guest accounts and check guests out
- Confirm relevant guest information
- Verify guest’s payment method
- Issue room keys
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Listen and respond to guest queries and requests both in-person and by phone
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area.
Job Title: Hotel Porter
Location: Abuja
Job Description
- Help guests by carrying luggage.
- Tell them about the hotel facilities.
- Arrange taxis and book tickets.
- Take messages.
- Give directions.
- Respond to safety and security issues.
- Answer queries and make reservations.
Job Title: Experienced Laundry Attendant
Location: Abuja
Employment Type: Full-time
Reports Directly to: Housekeeping Supervisor
Job Description
- As the Laundry Attendant you will be responsible for supporting laundry operations and providing pressing, dry cleaning, and similar services to deliver an excellent Guest experience.
- Ensure chemicals are used and stored correctly.
- Report maintenance and hazard issues.
- Operate washing machines & dryers to wash bed linens, guest’s clothing and other fabrics.
- Sort and count linens removed from the dryer and fold, wrap, or hang items for airing out pickup, or delivery.
- Mix and add detergents, dyes, bleach, starch, and other solutions and chemicals to clean, color, dry, or stiffen linens.
- Sorting, washing, drying, pressing, and folding clothing and other textile items.
- Removing stains from items using the appropriate procedures.
- Keeping an updated inventory of laundry detergents.
- Tracking maintenance and repairs on laundering equipment.
- Ensuring that the facility remains clean at all times.
- Any assigned duty by the management.
Salary Range
- N50,000 – N100,000 / month.
Job Title: Hotel Waiter / Waitress
Location: Abuja
Job Responsibilities
- Greet and escort customers to their tables.
- Present menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies).
- Prepare tables by setting up linens, silverware and glasses.
- Inform customers about the day’s specials.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate.
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
- Communicate order details to the Kitchen Staff.
- Serve food and drink orders.
- Check dishes and kitchenware for cleanliness and presentation and report any problems.
- Arrange table settings and maintain a tidy dining area.
- Deliver checks and collect bill payments.
- Carry dirty plates, glasses and silverware to kitchen for cleaning.
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g., parties).
- Follow all relevant health department regulations Provide excellent customer service to guests..
Job Title: Chief Technical Officer (Telecoms)
Location: Abuja
Job Responsibilities
- Leading the technology strategy and operations of the interconnect clearing house.
- Overseeing the development and implementation of IT systems and infrastructure.
- Identifying and evaluating new technologies and solutions to enhance operational efficiency and support business growth.
- Managing relationships with technology vendors and partners.
- Ensuring the security and integrity of the company’s IT infrastructure.
- Developing and implementing disaster recovery and redundancy plans.
- Acting as the first point of escalation for technical issues before reaching out to vendors, ensuring timely resolution and minimal disruption to services.
- Analysing metrics and performance indicators to assess the quality of calls and identify areas for improvement.
- Monitoring call traffic, network performance, and system availability to ensure optimal service delivery.
- Implementing and overseeing quality assurance processes to ensure compliance with industry standards and regulatory requirements.
- Leading the research and development efforts for new products and services.
- Collaborating with other departments to align technology initiatives with business objectives.
- Managing the technology team and promoting a culture of innovation and continuous improvement.
Job Title: Housekeeper (Hospitality)
Location: Abuja
Job Description
- Keep facilities and common areas clean and maintained.
- Vacuum, sweep, and mop floors.
- Clean and stock guest rooms.
- Clean up spills with appropriate equipment.
- Notify managers of necessary repairs.
- Collect and dispose of trash.
- Assist guests when necessary.
- You must have the ability to manage your time efficiently.
- Work well unsupervised.
- Ability to maintain a professional appearance and interact positively with hotel guests.
- Smart working.
- Cleaning and guest room thoroughly.
- Giving quick attention to hotel facilities to ensure they are intact and safe why handling room keeping.
Application Closing Date
31st August, 2023.
How to Apply
Interested and qualified candidates should forward their CV to: venmacresourceslimited@gmail.com using the Position as the subject of the email.