Job Opportunities at GE (NYSE:GE)

Job Title: Lead Product Service Engineer – Accessories Systems

Ref No: R3629449
Location: Victoria Island, Lagos

Job Description Summary

• The Lead Product Service Engineer – Accessories Systems role offers opportunity for direct customer impact by providing technical support to the heavy-duty gas turbine in all phases of product life cycle.
• This role will be responsible for working with multiple cross functional teams to provide world class problem solving for gas turbine accessories system to ensure safe and reliable equipment operation meeting customer and business needs.

Roles and Responsibilities

• Respond to internal and external customer requests for technical issue resolution, using technical product knowledge and analytical skills while adhering to sound engineering principles, standards, practices, and procedures.
• Own the technical resolution to multiple complex gas turbine accessories equipment such as, but limited to fuel delivery systems, air inlet/exhaust, oil systems, piping, purging, heating and ventilation and  associated instrumentation.
• Act as a conduit and proactively facilitate cross functional collaboration between engineering teams, design teams, commercial teams, manufacturing and suppliers to develop and implement technical solutions to meet customer needs.
• Manage cross-functional in execution of root cause investigations of GE equipment non-conformances.
• Provide technical guidance and support on critical issues for new unit installation startup, outage work activities, in service unplanned disruptions and customer issue resolution while meeting critical business metrics on quality and timeliness.
• Authoring of, as well as coaching and mentoring of others, in the creation of internal and external communications to provide guidance on major issue resolution
• Participate in coordinating and presenting at global technical conferences, webinars, and other customer facing events.
• Travel to customer locations in support during unplanned/forced outages and customer technical review meetings.
• Promote a culture of continuous improvement, for product improvement and team productivity by continuously improving processes in the way we work and feeding back fleet and product issues to design engineering teams to improve reliability, identify new opportunities, and drive development of effective offerings
• Provide engineering leadership and technical guidance for all new unit installations in the region (Red Flag Review process) during the commissioning phase to meet safety, quality, and timeliness goals.
• Demonstrate GE values and customer centric culture.

Required Qualifications

• Bachelor’s Degree in Engineering (Mechanical / Electrical / Controls & Instrumentation) from an accredited university or college
• 10+ years’ experience in installation/Commissioning/Maintenance/Engineering of GE/Alstom Gas turbine accessories systems.
• Ability and willingness to travel domestically and internationally on short notice

Desired Characteristics:

• Experience working in global, matrix organization & ability to make timely and sound decisions based on data
• Prior experience in a field services engineering role
• Prior experience in a customer facing role or interfacing with customers
• Experience executing Six Sigma DMAIC, TOPS 8D, or other root cause techniques
• Self-starter with initiative and interpersonal skills to direct projects and work of cross-functional nature, with demonstrated ability to drive projects to completion
• Ability to work well with teams and communicate requests and requirements clearly
• Strong written and verbal communication skills
• Can energize teams through inclusiveness and connection with people.

Relocation Assistance Provided:

• No.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: People Operations Service Delivery Manager

Job ID: R3629118
Location: Victoria Island, Lagos
Level: Mid-Career
Category: Human Resources
Department: Corporate Human Resources

Job Description Summary

• In this role, you will be responsible for developing and leading a team of professionals and providing HR Operations support to the GE businesses across East, West and French speaking Sub Sahara Africa, while focusing on enterprise standards, compliance and standardization.
• This role will also develop solid relationships with key stakeholders to maintain operational performance through leveraging metrics and trends and identifying areas for improvement.

Roles and Responsibilities

• Lead the HR Operations processes, ensuring high standrads of accuracy and quality are maintained based on compliance with the relevant legal and GE prolicy requirements
• Drive a culture of service excellence; promote best in class customer service, leverage data to identify trends to maintain and improve performance levels
• Develop strong working relationships within the HR community, driving holistic solutions and services that ensure both employee and business sucess.
• A job at this level requires a people leader with ability to hire and develop talent. Utilizes in-depth knowledge of a discipline and analytical thinking to execute policy/strategy. Basic knowledge of related job disciplines.
• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
• Jobs at this level function with some autonomy but are subject to functional practices and precedents or are covered by well-defined policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
• Uses judgment and has the ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems. Has ability to prioritize information for data analysis. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own team to arrive at decisions.

Required Qualifications

• This role requires advanced (6 years ) experience in the Human Resources & HR Operations Service Delivery.
• Knowledge level is comparable to a Bachelor’s Degree from an accredited university or college ( or a high school diploma with relevant experience).
• Minimum of 3 years prior professional work experience with team leader responsibilities
• Proficient in English. French advantages

Desired Characteristics:

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
• Established project management skills. Ability ot work in ambiguity.

How to Apply
Interested and qualified candidates should:
Click here to apply online