Don Quester Consulting Job Vacancies

Job Title: Client Service Personnel (Furniture Manufacturing Company)

Job Application Code: CSP 001
Location: Lekki, Lagos
Employment Type: Full-time

Requirements

• B.Sc / HND in Marketing, Communications or related field with certification in sales/marketing
• A minimum of 4 years’ proven post-qualification/experience as a client service personnel or customer service officer/ marketing officer in a manufacturing sector.

Job Competency Requirements:

• Ability to build and maintain key customer relationships with clients and address their needs effectively.
• Ability to Drive for new innovative processes and strategies in concert with long-term plans.
• Ability to Monitor customers satisfaction, handling complaints in such a way that customer satisfaction is ensured.
• Ability to continuously research on market and consumer surveying and reporting: market development, market size, trends, shifts in consumer needs, changes in consumer preferences.
• Ability to do promotions, advertisements and website management and monthly newsletter development.
• Ability to Conduct customer satisfaction survey monthly, analyze and report.
• Ability to maintain high level of professionalism and competence in every client interaction, build positive and productive relationships with clients and make frequent client calls and visits a times to strengthen client relationships.
• Ability to resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and follow up with potential clients to propose new offers.

Job Title: Commercial Manager

Job Application Code – CM 001
Location: Lekki, Lagos
Employment Type: Full-time

Requirements

• B.Sc / HND in Marketing or Communications related field with certification in sales/marketing.
• Minimum of 5 years proven post qualification/experience as a business developer in the manufacturing sector.

Job Competency Requirements:

• Ability to research and identify new sales leads and market opportunities.
• Ability to prepare and deliver pitches to potential products and oversee the sales process to attract new clients.
• Ability to create, monitor and analyze marketing data, sales interventions/strategy, and achieve sales activity goals such as locating, developing, negotiating and closing business to meet sales targets.
• Ability to build and maintain key customer relationships with clients and address their needs effectively
• Ability to define long-term organizational goals and work with team members to identify and manage risks.
• Ability to improve the organization’s market position, achieve financial growth and maintain extensive knowledge of current market conditions.

Job Title: Human Resource Manager

Location: Lekki, Lagos
Employment Type: Full-time

Qualification and Experience

• B.Sc. / M.Sc. Degree in Human Resources or related field
• Certifications in CIPM/SHRM
• A minimum of 5 years work experience in the field

Job Competency Requirements

• Articulated understanding and deployment of various human resource policy, processes, procedure and tools administration in the manufacturing sector.
• Ability to create and deploy HR interventions as at when needed for people and business advancement.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Ability to bridge management and employee relations by addressing demands, grievances or other issues.
• Ability to manage the recruitment and selection process.
• Ability to support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Ability to nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Ability to maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ability to ensure legal compliance.

Job Title: Retail Store Cashier (Phone Shop)

Location: Ikeja, Lagos
Employment Type: Full-time

Job Qualifications and Requirement

• Applicant should have a minimum of OND in Accounting, Business Administration, Marketing, Economics or any relevant field with 1 – 2 years work experience.
• Proven work experience as a cashier is an added advantage.
• Excellent knowledge of sales and marketing processes and strategies.
• Excellent knowledge of google suites, excellent communication, interpersonal skills and basic accounting knowledge is important.

Job Competency Requirements

• Ability to support customers at the point of sale and handle customer returns, refunds, and exchanges at the register to maintain a friendly work attitude.
• Ability to finish regular sales transactions in cash and transfers, issue invoices and receipts, and guarantee the integrity and accurate cash handling.
• Ability to add on sales and describe technical information regarding phones through selling techniques to promote salesmanship and reach store sales goals.
• Ability to receive and process payments as per standard procedures and respond to routine customer billing issues.
• Ability to record all necessary information in the record book e.g. transaction amount, money received and type of products sold, etc.