MetroHealth HMO Limited: MetroHealth HMO Limited is a Health Maintenance Organization which has been established with the objective of becoming the HMO of choice for corporate entities and all subscribing enrolees, who want good quality healthcare accessed through a technology enabled platform that will enhance the whole customer experience.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Nigeria
Employment Type: Full-time
Job Description
- Manage in coming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Requirements and Skills
- Candidates should possess a Bachelor’s Degree qualification with 1 – 2 years work experience.
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication skill
- Ability to multi-task, prioritize, and manage time effectively.
Salary
N60,000 – N100,000 / month.
Application Closing Date
11th May, 2023.
Method of Application
Interested and qualified candidates should send their CV to: Hr@metrohealthhmo.com using the Job Title as the subject of the mail.
Job Title: Warehouse Officer
Location: Nigeria
Employment Type: Full-time
Job Description
- Maintain and monitor the accuracy of inventory and timely replenishment.
- Ensure all documentations related to responsibility are accurately processed, distributed and released to all concerned in a timely manner.
- Ensures all responsibilities are complied with any company policy, systems, and industry.
- Ensure that workings are compliance with HSE&Q standard and policy
- Invoicing / Billing to support payment process
- Report all warehouse activities on monthly for stock inventory, fee and pallets kept at warehouses both internal and external.
- To ensure physical stock take correct in compared to system and give explanation for variances.
Qualifications
- Bachelor’s Degree in any field
- 1 to 3 year of experience in Logistics/ Warehousing management.
- Intermediate English
- Must reside around Ajah, Lekki, V.I, or Ikoyi axis.
Salary
N60,000 – N100,000 / month.
Application Closing Date
11th May, 2023.
Method of Application
Interested and qualified candidates should send their CV to: Hr@metrohealthhmo.com using the Job Title as the subject of the mail.
Job Title: Software Developer
Location: Nigeria
Employment Type: Full-time
Job Description
- Collaborating with management, departments and customers to identify end-user requirements and specifications
- Designing algorithms and flowcharts to create new software programs and systems
- Producing efficient and elegant code based on requirements
- Testing and deploying programs and applications
- Troubleshooting, debugging, maintaining and improving existing software
- Compiling and assessing user feedback to improve software performance
- Observing user feedback to recommend improvements to existing software products
- Developing technical documentation to guide future software development projects
Requirements
- Candidates should possess a Bachelor’s Degree with 3 – 5 years work experience.
Application Closing Date
15th May, 2023.
Method of Application
Interested and qualified candidates should send their CV to: aoseji@metrohealthhmo.com using “Software Developer” as the subject of the mail
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