Polaris Bank Job Opportunities

Polaris Bank was established by the Central Bank of Nigeria (CBN) on September 21, 2018 to offer commercial banking services to the Nigerian public. The bank commenced services on the same day, having purchased the assets and assumed certain liabilities of the defunct Skye Bank.With a footprint of over 350 branches across the country, Polaris Bank prides itself in delivering exceptional customer experience, leveraging best in class/state of the art Information Communication Technology (ICT). By focusing on ICT solutions across multiple service delivery channels (mobile banking, ATMs, POS and online platforms) Polaris Bank maintains a pivotal role in the Nigerian banking industry, providing customers with simple, convenient and secured banking services.

We are recruiting to fill the position below:

Job Title: Digital Banking Control Officer

Location: Nigeria
Job Type: Full-time

Job Summary

We are looking for a Digital Banking Control Officer with adequate knowledge of Card Operations and chargebacks, E-Channels Settlement and reconciliation, E-Business Control (Card, POS, ATM etc.), Agency Banking Operations, Card Fraud Tools Management, accounting knowledge, and general knowledge of E-Business and Digital Banking platforms

Job Description

Daily review of all credit cards issued
Daily review of exception file upload on ITC and Rejected Payment file
Review of SBP prepaid cards-overdrawn balances
Review of chargebacks and system accepted claims (VISA, MasterCard and Verve) – Arbiter report (Verve and Mastercard) and JIRA report from Channels Dispute Resolution.
Carryout daily review of all settlement reports (VISA, Mastercard, Interswitch, NIBSS, E-Tranzact, Remita, Appzone, Verve, etc.) against the GL or Transaction Split Settlement (TSS) account mapped to the product to ascertain the completeness, accuracy and validity of transactions therein.
Carry out daily call-over of all entries posted into the GLs and Transaction Split Settlement (TSS) of E-Channels Operations and Agency Banking to ascertain the validity and accuracy of the entries posted.
Carry out daily call over of chargeback settlement entries posted into the settlement GLs and TSS accounts to ascertain the validity and accuracy of the entries posted.
Initiate appropriate system and administrative controls to be implemented on various Digital Banking platforms (Postilion, Mobile, Internet Banking, Agency Banking platform, ATM, POS, Open Banking API, other payment platforms (internal and external) etc.
Daily review of Agency Banking TSS Settlement account(s) and Agents’ accounts.
Review of corporate customers’ onboarding requests on the self-service platforms and ensure that documentation is complete before the corporate is on-boarded on any of the self-service platforms (Autopay, Corporatepay, Polarispay etc.).
Monitor cards procurement and utilization rate on a weekly, monthly and quarterly basis for reporting purposes. Monitor POS procurement, deployment and activation and report inactive POS terminals on a monthly basis for management attention. Monitor ATM procurement, deployment and activation and report inactive ATM terminals on a monthly basis for management attention.
Carryout daily review of Agency Banking settlement reports received from Appzone and card settlement reports from Interswitch to ascertain the completeness, accuracy and validity of transactions therein.
Initiate and obtain approval to develop a rule to be deployed on fraud prevention platforms (Interswitch – Scorebridge, Mastercard – National Fraud Service (NFS), VISA – Visa Risk Manager (VRM) and iMatch.
Monitoring of fraud alerts generated from the fraud prevention platforms and responding appropriately and closing out properly.
Review the rules deployed, ascertain the rules that have become obsolete and obtain approval of Head, Digital Banking Control to deactivate the rules.

Preferred Skills and Experience / Requirements

Bachelor’s Degree in Computer Science, Accounting, Economics, or other related fields of study.
Experience in Internal Control, Agency Banking, Electronic Transaction Settlement (VISA, Mastercard, Chargebacks, etc.), Fraud Risk Management, Receivable and Payable GL Reconciliation and e-products knowledge etc.
MBA, ACA, ACIB, CISA, CFE certification will be an added advantage.
A good understanding of PCIDSS.
Ability to perform control reviews, carry out complaint/fraud investigation, perform system reviews and Risk Identification and Control, report writing and excellent communication skills.
Ability to use MS Word, MS Excel, MS PowerPoint, SQL, Excellent Communication skills and perfect command of the English language

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Control Centre Review Officer / Fraud Analyst

Location: Nigeria
Job Type: Full-time

Job Description

We are looking for an Internal Control Officer with a proven track record in reviewing, analyzing, detecting, tracking and prompt reporting of unusual, suspicious and fraudulent transactions.
The required officer must have a sound analytical skill, eye for details as well as proficiency on the use of Microsoft excel, Microsoft Word and Power point.

Duties

Tracking of unusual, suspicious and replicated inflows (NIBSS) into customers’ accounts. On 24/7 basis.
Review and prevention of undue access to reported erroneous/fraudulent inflows from other banks.
Review of branch teller transactions, transfer through G/Ls, Collection accounts and Customers’ accounts and promptly identify unusual transactions to checkmate against fraudulent activities.
Review of card related transactions to checkmate against card related frauds as well as cards in use at NON-EMV countries.
Ensuring prompt release of confirmed funds as well as lifting of PND to forestall service failure or regulatory sanctions.
Monitoring and holding of funds/PND on accounts that receive Replicated NIBSS inflow.
Monitoring of open items in G/Ls where G/Ls are debited without prior corresponding credit or management approval.
Monitoring of unauthorized lifting of PND / release of funds held by Control Centre Team.
Tracking of wrong amount posted to customers’ accounts through Branch Teller platform.
Tracking of name mismatch of beneficiaries for RTGS inflow through SWIFT platform compared with the customers’ names on flexcube.
Rendition of all activity reports (daily, weekly, monthly and quarterly) in respect of accounts on PND/ Fund held and other review activities.
Prompt follow up with branches and other units on all confirmation requests to avert service issue.

Preferred Skills and Experience / Requirements

Bachelor’s Degree in Computer Science, Accounting or any other relevant course of studies.
Experience in Internal Control, Audit, risk and fraud assessment, eye for details and a good team player with minimum of 1 year experience.
Ability to promptly identify suspicious/unusual transactions, analyze same and take a decision to prevent loss of funds.
Ability to work during the weekends, night and public holidays.
Good knowledge of General Ledger, sound communication and report writing skills.
Risk Assessment skill, auditing skills, Analytical skills, use of SQL as well as good knowledge on the use of Microsoft excel/Microsoft word.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Information System Control Officer

Location: Nigeria
Job Type: Full-time

Who are we looking for

We are looking for an Information System Control Officer with a proven track record in designing, developing, and implementing IT control reviews and procedures regarding the organization’s process, systems, accounting structures, projects and change management process.

Job Description

To plan, organize and carry out the information system controls function including the preparation of an audit manual and audit plan.
Evaluate information in compliance with existing policies and procedures, identifying and proposing modifications as needed.
Conduct periodic reviews of the effectiveness of the internal control system to ensure the integrity of the system, improve them and propose value-added recommendations.
Collaborate with business and process owners to implement and monitor remedial actions that result from IT control audits, and drive the effective implementation of corrective actions.
Deliver adequate and timely action plans and monitor progress to address and resolve identified IT control deficiencies, change management process and experience in User Acceptance testing.
Develop, execute, and monitor adequate internal control over IT in line with best accounting practices, ISO standards, PCI DSS and identifying appropriate risk and mitigation strategies.
Monitor and ensure all system user accounts/privileges are approved with proper system access parameters in line with their respective level of information access for their job functions.
Work with stakeholders to ensure that controls are fully embedded in the design of IT processes, project and systems.

Preferred Skills and Experience / Requirements

Bachelor’s Degree in Computer Science, Information Technology, Accounting, or other related fields of study.
Experience in Internal Control, IT control and IT Audit, information technologies, security risk and Control assessment with minimum of 2 years experience.
CISA, CRISC, CISSP and or ICAN certification will be an added advantage.
A good Understanding of International standards such as ISO27001, ISO 22301 and PCIDSS.
Ability to perform control reviews on a wide range of application, system development operations and security procedures and according to international standard, OWASP and best practices
Risk Assessment, IT security and infrastructure knowledge, technology auditing skills, Analytical skills, SQL, Excellent Communication skills and perfect command of the English language.
Ability to evaluate emerging technologies and identify their potential impact within the existing environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Performance Management Analyst

Location: Nigeria
Schedule: Full-time

Who are we looking for

The ideal candidate may be an HR Generalist or HRBP, and is required to have 3-5 years of hands-on experience in end-to-end Performance Management processes, proficiency in Ms Excel, strong critical thinking abilities, effective presentation skills, excellent communication and relationship-building capabilities, as well as expertise in stakeholder engagement.

Job Description

Ensuring timely review of KPIs to confirm alignment with team goal & business goals and update HRMS.
Ensure data cleansing and validation on HRMS.
Providing support to ensure employee appraisal profiles on the HRMS are without faults to ensure minimal appraisal complaints & errors after completion.
Provide timely support for the performance appraisal period. Follow up with Managers and Departmental Head to complete the performance appraisal on time using the HRMS.
Collation, development and manage employee(s) Performance Information.
Collation, development and manage Talents and culture team Performance Information.
Support the implementation of procedures to enhance employee performance as per the company’s objectives.
Support the implementation and monitoring of Performance Improvement Plans for relevant employees.
Support the implementation/roll out plan for all Performance Development reviews required across the business & associated time frames/action plan.
Provide support in implementing appropriate metrics to measure, analyze, and report on the overall performance of the Identified Talents.
Implement and maintain monitoring systems for all employee’s performance indicators, targets and standards.

Preferred Skills and Experience / Requirements

May be an HR Generalist or HRBP but MUST HAVE 3 – 5 years’ hands-on experience of end-to-end Performance Management process.
MsExcel – Pivot tables, Complex formulas, Charts, Vlookups, Charts.
Critical thinking.
Good Presentation skills.
Good communication and relationship skills.
Stakeholder engagement.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Public Sector Officer

Location: Nigeria
Employment Type: Full-time

Job Summary

We are currently seeking a highly motivated and experienced individual to join our organization as a Public Sector Officer in a business development role.
As a Public Sector Officer, you will play a crucial part in identifying, pursuing, and securing business opportunities within the public sector.
You will be responsible for building strategic partnerships, developing relationships with government agencies, and driving growth in our organization’s public sector portfolio.

Job Description

Liability and Income Generation
Analysis and Credit Presentation
Identify and analyze business opportunities within the public sector, including government contracts, grants, and partnerships.
Conduct market research and gather intelligence on public sector trends, policies, and initiatives to inform business development strategies.
Build and maintain relationships with key government officials, agencies, and decision-makers to understand their needs and requirements.
Develop and implement a comprehensive business development plan for the public sector, including strategies for client acquisition and revenue growth.
Collaborate with cross-functional teams to prepare and submit competitive proposals, bids, and tender responses for public sector opportunities.
Lead negotiations and contract discussions with government agencies, ensuring compliance with legal and regulatory frameworks.
Monitor and evaluate the performance of public sector contracts and projects, identifying opportunities for expansion and improvement.
Stay updated on industry best practices, market trends, and emerging technologies relevant to the public sector business landscape.
Prepare and deliver presentations to clients, demonstrating our value proposition and tailored solutions to meet their specific needs. Preferred

Skills and Experience / Requirements

Bachelor’s or Master’s Degree in Business Administration, Public Administration, Economics, or a related field.
Minimum of 3 years work experience in marketing role in a financial institution (preferably from a Commercial Bank).
Proven track record in business development, sales, or account management within the public sector, preferably in a similar industry or domain.
In-depth understanding of the public sector procurement process, including government regulations, bidding procedures, and contract management.
Strong network and established relationships with key stakeholders in the public sector, such as government agencies and decision-makers.
Excellent communication and interpersonal skills, with the ability to effectively engage and influence clients and internal teams.
Strategic thinking and analytical skills to identify and evaluate business opportunities, assess market dynamics, and develop winning strategies.
Proven experience in preparing and delivering persuasive presentations, proposals, and business cases.
Ability to work collaboratively in cross-functional teams, coordinating efforts to deliver high-quality solutions to clients.
Results-oriented mindset with a proven ability to meet and exceed business development targets and revenue goals.