Are you a graduate seeking for a job? Have you been job hunting for so long? Or have you been dreaming of being employed in the InfoWARE Limited? If your answer is in the affirmative to any of those questions above, then this golden opportunity is for you. We know you won’t let it slip you by. See Full Details on InfoWARE Limited Job Recruitment
Employment Opportunity for Technical Account Manager Graduate Trainee at InfoWARE Limited
InfoWARE Limited (NG) is the leading Investment banking software solutions provider in the Pan African region with customers in several countries spanning West and East Africa. Per NGX data, InfoWARE software processed 80% of the transactions of the top 10 brokers in the Nigeria capital market in 2021. We are building revolutionary investment and trading applications to connect retail and institutional investors to capital markets across Africa to create unprecedented wealth.
We are recruiting to fill the position below:
Job Title: Technical Account Manager (Graduate Trainee)
Location: Lagos
Employment Type: Full-time
Job Summary
- We are looking for highly ambitious and creative Technical Account Managers to join us in the fulfilment of our mission; among others, to manage our clients using Brokerage, Portfolio/Fund Management, Mobile App and the ERP platforms. Also to support other major FINTECHs building on top of the InfoWARE platform services.
Check Also: Ongoing Massive Employment at Harcourt White Polytechnic – Elele
Duties and Responsibilities
- Take ownership of all new client implementations, be the bridge between client and the company, ensuring a smooth implementation where expectations are met.
- Be an expert in all product implementation, the key challenges involved in roll outs and how to mitigate these risks
- Work closely with the CEO, Head of Product, and Head of Software Development to ensure coherence in product roll out strategy and go live processes.
- Act as the primary technical contact, deliver advanced technical troubleshooting and problem solving solutions for corporate customers including, issues escalated to the highest level of management
- Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems
- Collaborate with subject matter experts and escalation managers when additional support is needed
- Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved
Requirements, Skills and Competencies
- Bachelor’s Degree in Computer Science, Computer Engineering, Electrical / Electronics, and other Physical Sciences courses.
- MUST have completed NYSC
- 0 to 2 Years Work experience in FINTECH industry would be an added advantage
- Superior researching, problem solving and troubleshooting skills
- Adaptability to work independently and part of a team bringing in experts when needed
- Excellent customer service skills
- Effective written and verbal communication skills and solid professional skills with utmost customer obsession.
- Strong stakeholder engagement and influencing skills
- Be responsible for post implementation support.
- Passion for technology and learning
- Ability to work effectively in a team environment with a demonstrated ability to build and maintain positive relationships and team objectives
- Be able to think out of the box.
- Experienced with managing phased roll outs and project enhancement release and deployments.
- Passion for technology and learning.
- Knowledge of Microsoft SQL.
- Fluency in French Language would be added advantage.
You may like: Federal Government National Startup Investment Fund (NASIF) 2022 For Nigerians |Apply Now
What We’re Looking For:
- Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support.
- You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to deliver the best in industry customer experience.
- Fluency in English (written and spoken) is compulsory and also a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.
Application Closing Date
20th December, 2022.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter in PDF to: jobs@infowarelimited.com using the Job Title as the subject of the mail.i.e. “Technical Account Manager Trainee_S1122”.
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
See Also: INEC Online 2022/2023 Recruitment OF AD-HOC Staff | How to Apply
JOBS YOU MAY ALSO LIKE TO APPLY
Important Notice
- The above statements are intended to describe the general nature and level of work to be performed by people assigned to it.
- They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
- Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
Recommended: Ongoing Massive Recruitment for Academic & Non-Academic Staff at the University of Ibadan
Please Note:
- PINNACLE REPORT Is A Nigeria Online Media Platform, That share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants.
- we can not assist any applicant secure a job, loan, grant or scholarship. We only share the information for interested persons to apply.
- Our admins will never call any applicant requesting for payment of my kind or request for any OTP code. Our services are absolutely free of charge. Beware of fraudsters
For more information, kindly drop any question in the comment box below.
Or kindly share through the WHATSAPP, TWITTER, FACEBOOK and LINKEDIN buttons below, you might help someone get a job. Thanks
To get our Jobs Update directly to your Phone, kindly follow us on WhatsApp-https://chat.whatsapp.com/I5ROWauDr0X8nbdPJSomFI
Kindly Join our telegraph Group via this link: https://t.me/+TXs6jpYrR7pjMTY0 Or https://t.me