Are you a graduate seeking for a job? Have you been job hunting for so long? Or have you been dreaming of being employed in the Moove Africa? If your answer is in the affirmative to any of those questions above, then this golden opportunity is for you. We know you won’t let it slip you by. See Full Details on Moove Africa Job Recruitment
Moove Africa Latest Job Opportunities
Moove is on a mission to redefine what large-scale rideshare leasing and vehicle ownership look like in Africa. We are developing an innovative model to rapidly improve the availability of vehicles for on-demand ridesharing services across major metro cities while also creating sustainable jobs for drivers
We are recruiting to fill the positions below:
Job Title: Cash Collection Executive
Location: Lagos
Department: Operations
About the Role
- We are looking for a professional with excellent alertness, strong business acumen and an entrepreneurial attitude to be the Cash Collection Executive, reporting to the City Fleet Manager.
- In this role, you will be engaging the driver partners to ensure their payments into the organization’s account are more efficient, effective, and seamless.
- If you’re detailed, tech savvy, proactive and innovative, with good interpersonal skill, this is the role for you!
- The Cash Collection Executive will be liaising with the recovery team to resolve all issues of missed payments from driver partners, and be a representative and ambassador for the team across the company as well as to external stakeholders.
- The ideal candidate for the role will be someone who is skilled in communication and who is knowledgeable in the use of MS Office Suites and Data Analytics.
What You’ll be Doing
- Handling cash collection at the office for all driver partner Walk-ins with arrears
- Engaging with Driver Partners to pay via digital channels to Moove account
- Minimising office Walk-ins and pushing DPs to pay digitally
- Working with other stakeholders (recovery team) in cases where cash payments are missed after multiple attempts
- Educating the DPs who have high cash collection to pay at alternate channels of collection in the city
- Daily crosscheck of ledger of cash received vs added to DP paid balance
- Depositing cash collected daily to the required channel
- Ensuring the DPs obey payment procedures as laid down by the company.
- Ensuring the DPs are prompt with payments.
Key Performance Indicator
KPIs that will be measured after you start:
- Cash arrears due vs cash collected %
- Bad debt % of the city due to cash arrears not collected via collections and through security deposit
- 100% cash deposit success to account
- Reducing recovery cases via cash collection in case of high arrear thresholds
- Overall collection % of the city
- Daily retention targets as % of return Walk-ins
Requirements
What You will need for this position:
- Degree in any discipline
- 1+ years experience with local cash collections companies/banks
- Experience with the transportation industry is an added advantage
- Candidates must possess great Microsoft office suite skills.
- Candidates must possess effective report writing skills.
- Candidates must be excellent in communication.
Who You’ll Be Working with:
- Directly reporting to the City Fleet manager, and working closely with the recovery team.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Sales / Onboarding Executive
Location: Lagos
Department: Operations
About the Role
- We are looking for a professional with strong business acumen and an entrepreneurial attitude to be the Onboarding /Sales Executive, reporting to the City Fleet Manager.
- As a proven result-driven person, the Onboarding /Sales Executive will be responsible for the coordination of the entire onboarding process of the drivers.
- In this role, you will dig deep into effectively providing customer service for drivers so as to make the organization run more efficiently. If you’ve got patience, some big ideas, and an uncanny knack for customer service, this is the role for you!
The Opportunity
- We are looking for an Onboarding /Sales Executive who will manage all onboarding projects, tasks, and deliverables within our operations team and also be a representative and ambassador for the team across the company as well as to external stakeholders.
- The ideal candidate for the role will be someone who is skilled in rendering quality service to increase the company’s growth and revenue.
What You’ll Be Doing
- Deliver 100% satisfaction, in-person support to our drivers.
- Walk drivers through onboarding and all of the tools to be successful
- Help brand the Moove name and get drivers excited
- Stay on top of Moove policies and procedures
- Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards.
- Welcome and greet customers delightfully.
- Accurately describe Moove’s product features and benefits to drivers.
- Ensure all onboarded drivers are transferred to the Moove Fleet account.
- Resolve driver related issues
Requirements
What You will need for this position:
- A Bachelor’s Degree in any field.
- Candidates must have 1-2 years of experience.
- Excellent communication skills.
- Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organization and externally.
- Must be customer service-centric.
- Must possess basic administration skills.
- Ability to work independently, with little or no supervision.
- Ability to work in a fast-paced environment.
Who You’ll Be Working with
- Directly reporting to the City Fleet Manager and closely working with our Operations Team.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Customer Success Executive (Risk)
Location: Lagos
Department: Operations
About the Role
- We are looking for a professional with excellent communication and an entrepreneurial attitude to be the Customer Success Executive, reporting to the City Manager.
- As a proven result-driven person, the Customer Success Executive must possess a good command of the English Language.
- In this role, you will dig deep into monitoring and compliance that makes the organization more efficient, effective, and amazing. If you’ve got zeal, some big ideas, and an uncanny knack for compliance, this is the role for you!
The Opportunity
- We are looking for a Customer Success Executive who will be charged with monitoring, supporting, and resolving drivers issues within our Operations team and be a representative and ambassador for the team across the company as well as to external stakeholders.
- The ideal candidate for the role will be someone who is skilled in Communication and who is knowledgeable in the use of MS Office Suites and Data Analytics.
What You’ll be Doing
- Driver Behaviour Monitoring (Safety Alerts, Geofence, Excess Mileage, Incidents)
- Enforcement (Immobilisation: Drivers Default and Non-compliance)
- Track Vehicles Daily Status
- Track vehicle maintenance and inspection needs
KPIs that will be measured after you start
- Contact to drivers in case of the critical alerts
- Weekly accident rate
- Weekly apprehension rate.
- Loss of asset
- Weekly issues resolution rate
- Drivers compliance and enforcement
Requirements
What You will need for this position:
- Degree in any discipline.
- 4-years experience in customer care/support risk and safety roles.
- Experience in a customer-centric industry is an added advantage.(e.g. Logistics and Transportation)
- Proficient in the use of Microsoft Suites (Excel).
- Ability to manage people.
- The candidate must possess an eye for details.
Who You’ll Be Working with
- Directly reporting to our City Manager and closely working with our Operations Unit.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
PLEASE NOTE:
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
See Also: INEC Online 2022/2023 Recruitment OF AD-HOC Staff | How to Apply
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Important Notice
- The above statements are intended to describe the general nature and level of work to be performed by people assigned to it.
- They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
- Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
Recommended: Ongoing Massive Recruitment for Academic & Non-Academic Staff at the University of Ibadan
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